環境、社會及管治資料,報告:廣發証券(01776):2019年度社會責任報告
Date: 2020.03.27
Definition
Notes On Reporting
Term
Definition
The year, Reporting Period,
Year 2019 (January 1, 2019 to December 31, 2019)
The Company, Company,
parent company, GF Securities
GF Securities Co., Ltd.
The Group, Group
the Company and its subsidiaries
GF Foundation
GF Securities Social Charity Foundation in Guangdong Province
(廣東省廣發証券社會公益基金會)
GFHK
GF Futures
GF Xinde
GF Qianhe
GF Holdings (Hong Kong) Corporation Limited
(廣發控股(香港)有限公司)
GF Futures Co., Ltd.
(廣發期貨有限公司)
GF Xinde Investment Management Co., Ltd.
(廣發信德投資管理有限公司)
GF Qianhe Investment Co., Ltd.
(廣發乾和投資有限公司)
GF Asset Management
GF Securities Asset Management (Guangdong) Co., Ltd.
(廣發証券資產管理(廣東)有限公司)
GFFL
GF Hexin
GF Fund
E Fund
A Share(s)
H Share(s)
GF Finance Leasing (Guangdong) Co., Ltd.
(廣發融資租賃(廣東)有限公司)
GF Hexin Industry Investment Management Co., Ltd.
(廣發合信產業投資管理有限公司)
GF Fund Management Co., Ltd.
(廣發基金管理有限公司)
E Fund Management Co., Ltd.
(易方達基金管理有限公司)
domestic shares of the Company with a nominal value of RMB1.00 each, which
are listed on a domestic stock exchange and traded in Renminbi
foreign shares of the Company with a nominal value of RMB1.00 each, which are
listed on the Hong Kong Stock Exchange and traded in Hong Kong dollars
Hong Kong Stock Exchange
The Stock Exchange of Hong Kong Limited
SSE
SZSE
CSRC
SFC
the Shanghai Stock Exchange
the Shenzhen Stock Exchange
the China Securities Regulatory Commission
the Securities and Futures Commission of Hong Kong
Guangdong Bureau of the CSRC
Guangdong Bureau of the China Securities Regulatory Commission
WIND
Wind Information Co., Ltd, a financial terminal which provides the customers
with financial data and analytic tools
2019 GF Securities Corporate Social Responsibility Report
Overview of the Report
Basis of Preparation
This report gives a true view of the performance
of GF Securities Co., Ltd. ("GF Securities", " the
Company" or "we") in fulfilling its social
responsibility to promote sustainable
development in 2019.
Reporting Period
Unless otherwise specified, this report covers the
period between January 1, 2019 and December
31, 2019.
Reporting Cycle
This report is prepared on an annual basis. The
Company has published social responsibility
reports for ten consecutive years since 2011.
Entities Covered by this Report
Unless otherwise specified, this report covers
headquarters, 21 branches and 283 securities
brokerage branches of GF Securities Co., Ltd.;
seven wholly-owned subsidiaries (including GF
Asset Management, GF Futures, GF Xinde, GF
Qianhe, GFFL, GFHK and GF Hexin) , one
controlled subsidiary (GF Fund) and one
associated company (E Found).
Basis of Data
Financial information herein is extracted from the
Company's 2019 annual audited financial
statements prepared in accordance with the
PRC Generally Accepted Accounting
Principles/the International Financial Reporting
Standards, as audited by Ernst & Young Hua
Ming LLP (Special General Partnership) and
Ernst & Young respectively, details of which are
set out in the 2019 Annual Report of GF
Securities Co., Ltd. Other information is mainly
for the year of 2019, most of which is derived
from the Company's internal statistics. Unless
otherwise specified, all monetary figures stated
in this report are in Renminbi (RMB).
Principal basis: The Environmental, Social and
Governance Reporting Guide of the Hong Kong
Stock Exchange, the Guidelines on Standardized
Operation of Listed Companies on the Main
Board of the SZSE.
References: The Sustainability Reporting
Guidelines (G4) and the Supplementary
Guidelines on Financial Services issued by
Global Reporting Initiative, and the Guidelines on
Preparation of CSR Reports of Chinese
Enterprises issued by the Chinese Academy of
Social Sciences (CASS-CSR4.0).
Compliance with the Environmental,
Social and Governance Reporting Guide
This report has been prepared in compliance
with the requirements of Environmental,
Social and Governance Reporting Guide of
The Stock Exchange of Hong Kong Limited ("
Hong Kong Stock Exchange", "HKEX") and
complied with the " comply or explain"
provisions. The report has followed the
reporting principles of Materiality,
Quantitative, Balance and Consistency.
Reliability Assurance
This report is currently released on a self-
publishing basis, and third-party verification will
be done in due course.
Availability
Electronic version of this report is available on
the websites of CNINFO (www.cninfo.com.cn),
the Hong Kong Stock Exchange HKEXnews
(www.hkexnews.hk) and the Company
(www.gf.com.cn).
Contents
Chairman's Statement
Company Profile
Major Awards &
Recognitions in 2019
Corporate Social
Responsibility Culture
Corporate Social
Responsibility Mechanism
Corporate Social Responsibility
Management System,
Stakeholder Communication
and Participation and Assessment
of Significant Topics
GF Foundation
01
03
05
11
11
12
13
1
Section
Customer Services
Earnestly Serve Every Customer
and Shoulder Responsibility towards Investors
17
19
23
Professional Solutions
to Customer Needs
Your Attentive, Professional
and Dedicated Business Partner
Protect the Capital Market to
Shoulder Responsibility
towards Investors
2
Section
Staff Development
Staff-oriented Initiatives for the
Dream of Serving the Country
29
30
31
33
35
36
Harmonious and Good
Employment Relationship
Sound Assurance of
Employee Rights and Interests
High-quality Team
of Professionals
Multi-level Training System
Safe Working Environment
and Staff Protection
A Variety of Colorful Labor
Union Activities
4
Section
Giving Back to the Community
Actively Rewarding the Community and
Fulfilling its Duty as a Corporate Citizen
51
56
59
Significant Social and
Economic Contributions
Green Operation and
Environmental Protection
Improve the Company’s Procurement
Management to Enhance the Suppliers'
Performance on Environmental and
Social Responsibility
60
Devoted to Charity Work
and Giving Back to the Society
63
68
Well-Targeted Poverty
Alleviation and Coupling
Support and Help
Awards and Recognitions
for the Charity Work of the
Company in 2019
5
Section
Prospects
Reviewing 2019 and Looking into 2020
71
72
Summary and Improvement of Fulfilling
Social Responsibilities in 2019
Social Responsibility Goals for 2020
3
Section
Value to Shareholders
Prioritizing Value Growth and
Protecting Shareholders’ Interests
43
44
45
47
Continued Growth of
Corporate Value
Continued Dividend
Distribution
Protecting the Rights of
Small and Medium Investors
Compliance Operation
and Integrity Management
Chairman’s Statement
In 2019, under the strong leadership of the Party Central Committee with Comrade Xi Jinping at its core, new advances were
continuously made for Chinese economic and social development. With the continuously deepening reform and opening up, and the
steady promotion of high-quality development, key progresses have been achieved in fighting against the Three Critical Battles and
fruitful results were gained in the innovation-driven development. In 2019, under the guidance of a series of important instructions of
Xi Jinping, the General Secretary, with respect to the capital market, the reform and opening up of the capital market began to achieve
satisfactory results, the Sci-tech Innovation Board was introduced, and amendments to the Securities Law were approved, which
would significantly improve the quality of listed companies. With the further implementation of opening up, the cultural construction of
the industry continued to speed up.
In 2019, we remained true to our original aspiration, kept our mission firmly in mind and actively served the development of the real
economy. Through providing direct financing services, such as IPO and refinancing, we helped 122 companies raise a total amount of
direct financing over RMB162.5 billion. The Company completed the lead-underwriting for the issuance of a green bond with the
principal amount of RMB30 billion by Guangzhou Metro Group Co., Ltd., which is the largest green bond in offering size so far and
also an innovation-based corporate bond combined with public placement and private placement.
In 2019, we strived to resolve risks and made every effort to maintain the stability of the capital market. We comprehensively checked
and cleared hidden risks, effectively improved the compliance risk control system, and adhered to the compliance bottom line and risk
management lifeline. We actively practiced the “Customer-Orientation” service philosophy, earnestly performed its responsibility as a
gatekeeper of the capital market, constantly carried out suitability management of investors, continuously improved the customer
service network, and build a multi-level interactive investor education system centered on “the website and WeChat official account of
GF Securities Internet Investor Education Base” both online and offline.
In 2019, we gave back to the society through actively participating in poverty alleviation and continuing to carry out social welfare
activities. The Company realized social contribution value of RMB 22.203 billion for 2019, representing social contribution of RMB
3.35 per share. The Company recorded national taxes of RMB 3.817 billion. We made full use of our professional advantages as
financial institutions to implement supporting measures in various aspects, such as poverty alleviation through Party building, poverty
alleviation through financial means, poverty alleviation through industrial development, poverty alleviation through education and
poverty alleviation through charitable and social-welfare activities. Through such measures, Wuzhishan City, Lingao County, and
Baishali Autonomous County in Hainan Province successfully eradicated poverty, and the targeted poverty alleviation in Tianjinggang
Village, Lechang City, Guangdong Province was granted the best performance in the provincial poverty alleviation assessment.
Special evaluations of the implementation of social responsibilities such as poverty alleviation were well recognized by the regulatory
authorities. We formally launched the “Model Villages for UN Sustainable Development Goals” project, which was fully recognized by
the Food and Agriculture Organization of the United Nations, the China Securities Regulatory Commission, and the Ministry of
Agriculture and Rural Affairs, and was elected into the list of “50 Excellent Cases of Poverty Alleviation by Social Organizations in
2019” released by the Leading Group Office of Poverty Alleviation and Development of the State Council.
Since the outbreak of novel coronavirus pneumonia epidemic, we have actively taken measures to prevent and control the epidemic
and strive to be a pacesetter in fighting the epidemic in the financial industry. The Group has donated a total of RMB26.8 million to
purchase medical supplies to support Hubei in the fight against the epidemic. We have actively played the role of financing
intermediary to underwrite two bonds related to epidemic prevention and served as the lead underwriters for two bonds related to
epidemic prevention and the co-lead underwriters for three tranches of bonds related to epidemic prevention and control as co-
underwriter. All those bonds have been successfully issued. Bestore Co., Ltd., which we sponsored its underwriting, became the first
successfully listed company of Hubei after the outbreak of the epidemic.
Year 2020 will be the last year for building a moderately
prosperous society in all respects and of the “Thirteenth Five-
Year Plan”, the year to securing the decisive victory in poverty
alleviation, the 30th anniversary of the establishment of the
capital markets and the “first year” of the implementation of the
new Securities Law. With the courage to compete and in the
face of unprecedented historical opportunities in the
development of the capital market, we will always adhere to
the fundamental direction of serving the real economy, further
improve the social responsibility mechanism while enhancing
the competitive advantage, serving customers, enabling our
employees to achieve their personal value, bringing returns to
investors and giving back to the society. We will make the best
use of time to devote unremitting efforts to build a
“standardized, transparent, open, energetic, and resilient”
capital market, and make new and greater contribution to
building a moderately prosperous society in all respects and
achieving the achieving the two centenary goals!
SunShuming
Chairman of GF Securities Co.,Ltd.
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GF Securities 2019 Corporate Social Responsibility Report
02 Page
Company Profile
The history of the Company
1991.04.09
the Company's predecessor (the Securities
Department of Guangdong Development
Bank（廣東發展銀行）) was established.
1996.12.26
the Company was converted
and renamed as Guangfa
Securities Limited Liability
Company（廣發証券有限責任公司）.
1994.01.25
the Company was converted into
Guangdong Guangfa Securities
Company（廣東廣發証券公司）.
2010.02.12
the Company acquired Yan Bian Road
Construction Co., Ltd.（延邊公路建設股份有限公司）
through reverse takeover and became listed on the SZSE.
2001.07.25
the Company was converted
and renamed as GF Securities
Co., Ltd.（廣發証券股份有限公司）
2015.04.10
the Company was listed for trading
on the main board of Hong Kong
Stock Exchange.
The Scale of the Company
As of December 31, 2019
Group Structure
Company had seven wholly-owned subsidiaries
As of the end of the Reporting Period,
registered
capital was RMB
7,621
million
consolidated
total assets were RMB
394,391
million
As of December 31, 2019
total revenue and
other income realized
(consolidated basis) was RMB
30,077
million
equity attributable to owners
of the Company was RMB
91,234
million
G
F
H
K
G
F
F
L
net profit attributable to
owners of the Company
was RMB
7,539
million
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As of December 31, 2019
branch companies
21
securities brokerage branches
283
ranking ahead
among peers
covering 31 provinces, municipalities directly under the Central Government and autonomous regions
across China, focusing on the Pearl River Delta, Yangtze River Delta, Bohai Rim and other developed
economic regions.
controlling interest
associated company
Its indirect wholly-owned
subsidiaries include
GF Fund
E Fund
(as the equal-largest shareholder)
GF Financial Markets (UK) Limited,
GF Securities (Canada) Limited
03
Page
GF Securities 2019 Corporate Social Responsibility Report
04 Page
Major Awards & Recognitions in 2019
2019.05
Southcn.com
Annual Excellent Investment Brand Award
2019.09
China Enterprise Directors Association, China Enterprise
China's Top 500 Service Industry (Ranked 286th)
2019.12
st21 Century Business Herald
2019 Golden Securities Awards for Annual Excellent Securities Firms
Securities Times China Securities Traders
Top 10 Apps Recognized by Investors (Yitaojin APP (易淘金APP))
Guangzhou Charity Association
2019 The Most Inuential Person in Guangzhou Charity List - Lin Zhihai
Guangzhou Charity Firm
Securities Star, Shanghai Composite Index Research Institute
TOP50 Venture Capital List of 100 Strong in 20 Years
The Hong Kong Institute of Certied Public Accountants
Best Corporate Governance Award
Hong Kong-Mainland International Investment Society etc.
Best Corporate Governance Award
Hong Kong Ta Kung Wen Wei Media Group Limited
Outstanding Contribution Enterprise for the 70 Anniversary of the
Founding of New China
th
Most Inuential Research Institute
Guangdong Province Financial System Social Security
Comprehensive Management and Ping An Finance
Establishment Leading Group
"Excellent Unit" in Guangdong's Comprehensive Financial Management
JRJ
Outstanding Wealth Management Award of China Securities Company
Outstanding Award For Big Data Application of China Securities Company
2019.10
Hong Kong Stock Exchange
Excellence Information Service Broker in Hong Kong stocks through
2019.11
China Finance Summit
Golden Central Award—Inuential Brokerage Brand of the Year
China Economic Net
2019 Top 100 Finance Innovation
Sina Finance
Best Securities Company For Responsible Investment
Best analyst
Emerging analyst
Top of Best Research Institutes Sina Golden Unicorn
Institutional Investor, Caixin Media
The Second of Best Analyst Team
The Third of Best Sales Team
Shenzhen Securities Information Co., Ltd., SSE Infonet Ltd.
2019 Excellent Partner of Securities Information Services
China Securities Investor Service Center
2018-2019 Excellent Organization for Investor Liaison
Work of Investment Service Center
Information Times
Most Core Competitive Broker of the Year
Southern Daily(南方日報社)
2019 Southern Tribute Brand Enterprise
Investor China
Trustworthy Securities Company of the Year
China Investment Network
2019 Best Socially Responsible Company
Xinhuanet etc.
Company of the Year 2019 Guangdong, Hong Kong and Macau
Greater Bay Area Listed Companies Annual Meeting & Corporate
Social Responsibility Summit
Xinkuaibao (新快報)
2019 Best Poverty Alleviation Innovation Award
China Securities Journal
2019 Top 10 Gold Securities Companies
Insurance Asset Management Association of China,
Beijing Institute of Financial Technology
Outstanding Product Award of the Huijing Award of
China Asset Securitization Industry In the Fourth session
Financial Computerizing
Development Innovation Contribution Award –
2019 Financial Technology Innovation Outstanding Contribution Award
SSE
The Best Organization Award for 2019 Investor Education and Protection
Outstanding Organization Award For ETF Knowledge Contest
Special Award For Investment Teaching Video In Sci-Tech Innovation Board
Excellent Member of Companies Listed on Sci-Tech Innovation Board
Excellent Member Transaction Management In Sci-Tech Innovation Board
2019.01
China Government Securities
Depository Trust & Clearing Co. Ltd.
2018 Local Debt Non-Bank Underwriter Best Contribution Award
2018 Outstanding Non-bank Underwriting Agency
Top 100 Strong Settlement - Outstanding Market Maker Award
2018 Outstanding Local Bond Market Making and Settlement Award
SSE
2018 Excellent Underwriter For Local Government Bonds
Outstanding Participants For Product Innovation
Outstanding Trustee
Shanghai Clearing House
Special Award for Settlement Business
SZSE
Excellent Interest Rate Debt Underwriting Agency
Excellent Corporate Bond Underwriters
Excellent Fixed Income Business Innovation Agency
China Charity Festival Committee
2018 Public Welfare Project
2018 Special Tribute Awards 2018
SSE
Top 10 options Broker
New Fortune, igoldenbeta
Sixth Prize New Fortune Best Investment Advisory Team
China.com
Pioneer of Precision Poverty Alleviation
Securities Times China Securities Traders
2019 China All-round Investment Bank Junding Award
Junding Award for All-round Securities Brokers in China
Junding Award of China Securities Investment Advisory Team
Singapore Exchange
Chinese Futures Broker (Iron Ore Variety) GF Futures (Hong Kong)
ChinaVenture, cvinfo
The Best Investment Case of China's Technology and
Financial Industry (percentage points (百分點))
The Best Investment Cases for the Medical Device
Industry in China's Medical and Health Services
Industry (Yixin Bio (医信生物))
2019.06
China Venture Capital Research Institute
TOP50 China's Inuential PE Investment Institution in 2019 (GF Xinde)
Guangdong Bureau of the CSRC
2019 Guangdong Securities and Futures Investor Education Base
(Guangfa Securities Zhuhai Investor Education Base, Chaozhou
Investor Education Base)
Shanghai Futures Exchange
2018 Third Prize of Natural Rubber "Insurance + Futures"
Targeted Poverty Alleviation Pilot Project
(GF Futures)
2019.02
China Securities Investor Protection
Fund Corporation Limited
2018 Investor Survey Outstanding Securities Company
Information Times
Best Poverty Alleviation Broker of the Year
2019.07
China Securities Regulatory Commission
Investment and Insurance Bureau
National Securities and Futures Investor
Education Base Examines "Excellent" Rating
2019.03
Toutiao(今日頭條)
2018 Most Socially Responsible Brokers
China Economic Net, CBN, Value Line Institute
2019 Top 10 Investment Banks of China Capital Annual Conference
Publicity Department of Party Committee in Guangdong
The Model of learning from Lei Feng in Post of the Fifth Batch (Wang Yuehong)
Securities Times
2019 China Outstanding IT Service Futures Company Junding Award
(GF Futures)
2019 China Futures Innovation Industry Service Project Junding Award
(GF Futures Natural Rubber Insurance + Futures Targeted Poverty
Alleviation Pilot Project in Jiangcheng County)
Party Committee of State-owned Assets Supervision
and Administration Commission of Guangdong Province
Advanced Primary - level Party Organization
(Party Branch of Guangzhou Branch)
P5w.net (全景网)
IR Interactive Activity List Company Among A-share Listed Companies in 2018
China Finance Summit
2019 Outstanding Brand Image Award
Federation Of NGOs Of Guangdong Province
2018 Outstanding Social Organization
Guangdong Poverty Alleviation and Development Ofce
Gold Cup for Guangdong Red Cotton Cup Poverty Alleviation
05
Page
GF Securities 2019 Corporate Social Responsibility Report
06 Page
The Company's Brand value Award
5.5
The Company's brand value was RMB billion
in 2019 according to the Hurun Most Valuable Chinese Brands 2019
ranking as leading listed securities company
2019 Industry Awards of
GF Securities granted by
New Fortune Best Industry
Research Team
2019 Industry Awards of
GF Securities granted by
New Fortune Best Analyst
2019 Team Awards of GF Securities granted in
"the 17 New Fortune Best Analyst Selection"
th
New Fortune Local Best Research Team
No. 1
New Fortune The Most Inuential Research Institution
No. 2
Research Awards
Top of Best Research Institutes awarded by the rst
Sina Golden Unicorn Forum in 2019
No. 1
Top of Most Inuential Securities Research
Institution awarded by Shanghai Securities News
No. 1
Top of “Best Research Institution” by Chijing Investoday Awards in 2019
Top of “Most Inuential Research Institute” by Crystal Ball Award
Top of “Best Research Team” by Gold Award.
No. 1
Technology
Finance Consumption Manufacture
Energy and Materials
No. 1
No. 2
No. 2
No. 2
No. 3
Macro Economy
Real Estate
Electronics
Communication and Culture
Environmental Protection
Automobiles & Components
Mechanical
Energy Extraction
Strategy Research
Financial Engineering
Food and Drink
Non-metallic Building Materials
Bank
Non-bank Finance
Agriculture, Forestry, Animal Husbandry and Fisheries
Appliances
Hong Kong Stocks and Overseas Markets
Light Industry and Textile Clothing
Whole Sale and Retail and Social Service
Metals and Metal New Materials
Medical biology
Computer
New Energy and Power Equipment
No. 1
No. 1
No. 1
No. 1
No. 1
No. 1
No. 1
No. 1
No. 2
No. 2
No. 2
No. 2
No. 3
No. 3
No. 3
No. 3
No. 4
No. 4
No. 4
No. 4
No. 5
Finalist
Finalist
07 Page
GF Securities 2019 Corporate Social Responsibility Report
08 Page
2019 Individual Award of GF
Securities granted by "the
th17 New Fortune Best
Analyst Selection”
New Fortune Outstanding
Research Leader
General Manager of Research
Centre of Development of
GF Securities
Li Xing
GF Asset
Management
GF Golden Majordomo Hongli Bonds, GF Securities Wenli No. 3 - 2018 Golden
Securities Collective Asset Management Scheme
China Securities Journal
GFHK
Yitaojin International won the " 2019 Outstanding Hong Kong Securities Brokers APP in Securities
Times·China Securities "
Securities Times
"Yinghua Award"-China's Best Securities Asset Management Agency Award
China Fund
2019 Top Ten Innovative Asset Management / Fund Products Junding Awards -
GF Asset Management Xuli No. 1 Collective Asset Management Scheme
Securities Times
GF Xinde
TOP100 Best Private Equity Investment Institution in China
TOP50 China's Best Chinese Private Equity Investment Institution
TOP10 Best Private Equity Fund Subsidiary in China
TOP20 Best Private Equity Investment Institution in Guangdong,
Hong Kong and Macau Greater Bay Area in 2019
CVA Wards
PE list TOP50
20 Year of Venture Capital
Golden Brokers Equity Investment Winner of the Year
China Securities Journal
GF Futures
2018 Outstanding Award for Overseas Business
" 2018 Outstanding Award for Overseas Business" in the 16
China’s Financial Annual Champion Awards
th
2018 Outstanding Member
2018 Outstanding Member of Zhengzhou Commodity Exchange
2018 Gold Award for Outstanding Member
2018 Gold Award for Outstanding Member Shanghai Futures Exchange
Best Chinese Futures Broker (Iron Ore Variety)
GF Capital (Hong Kong) was granted Best Chinese Futures
Broker (Iron Ore Variety) by Singapore Exchange
2019 Best Targeted Poverty Alleviation Award
GF Futures was granted the award in the selection of 2019 Best Targeted
Poverty Alleviation Award held by People's Daily and International Financial News
China Best Futures Houses
GF Futures was grantedthe “China Best FuturesHouses” in the 12 China Best
FuturesAnalyst Selection
th
GF Futures (Hong Kong) Co., Limited was granted the "Futures Broker
Pioneer (Flexible Forex Variety) in China"
GF Futures (Hong Kong) Co., Limited was granted the "Futures Broker Pioneer
(Flexible Forex Variety) in China" in the 15 China (Shenzhen) International
Derivatives Forum by Singapore Exchange
th
GFFL
2018 Green Model Award
The 8 China Charity Festival
th
2018 Best Management Enterprise Award
2018 Member Commendation Conference of Guangdong Financial Leasing Association
" Meeting in the beginning, the nancial leasing helps the growth of small and medium-sized science
and technology innovation start-ups——Take MinoTech as an example"
GFFL was granted the“First Prize for Outstanding Cases in Financial Services Emerging
Industries” in the “2019 Best International Cases in Industrial Finance” held by Asian
Financial Cooperation Association
"Achievement Award" in 2019 China's Financial Leasing List
Award Ceremony of "2019 China Financial Leasing List" by CLBA
(中國外商投資企業協會租賃業委員會)
GF Fund
2019 Best Fund Firm
Eastmoney.com, 1234567.com
Innovation Fund Company Award
Outstanding Award in Social Responsibility
JRJ·Piloting China (金融界·領航中國)
2018 Gold Fund·Passive Investment Fund Management Company Award
2018 Gold Fund ·Overseas Investment Return Fund Management Company Award Shanghai Securities News
Shanghai Securities News
Oversea Investment Gold Fund Company
China Securities Journal
2018 Overseas Investment Star Team
Securities Times
2018 Emerging Index Development Fund Company
China Fund
09 Page
GF Securities 2019 Corporate Social Responsibility Report
10 Page
Corporate Social Responsibility Culture
Corporate Culture Outline of GF Securities
Our Mission
Creating Value to Realize the
Dream of Serving the
Country with Financial
Services.
Our Vision
Become a Modern Investment Bank
with International Competitiveness,
Brand Influence and Systematic
Importance
Our Core Values
Inquisitiveness, Integrity,
Client Focus,
and Teamwork
Our Management
Philosophy
Stable Growth,
Continual Innovation,
Performance-driven Culture and
Business Synergies
Our Distinctive Cultural Construction
In 2019, the Company held the "Welcome National Day, Celebrate the founding of the Company" event and the third "GF Good Voice" singing contest, organized the New
Year's Spring charity raffle, carried out the photograph charity contest throughout the Company with the theme of "Gathering the Love From the Bottom of Heart" aiming to
poverty alleviation, launched the first Hackathon programming contest of GF Securities. The Company continued the corporate culture construction activities in different
forms, demonstrating the good looks of all employees.
Corporate Social Responsibility Mechanism
Reviewing the
performance results
05
06
Summarizing and
continuously optimizing
Defining CSR concept
and objectives
Formulating CSR
performance steps
and standards
01
03
04
Developing
appropriate CSR
strategies
02
Selecting CSR topics according to
social impact and value measurement
Corporate Social Responsibility Management System,
Stakeholder Communication and Participation and
Assessment of Significant Topics
The Company has been continuing to improve its CSR management system and enhance the CSR management
framework, and has established sound mechanism and process for fulfilling social responsibility. With reference to its
situation, the Company dynamically assessed its stakeholders in order to refine the mechanism and parties responsible
for communicating with stakeholders. We are deeply aware that the involvement of stakeholders is integral to the
Company’s development and CSR fulfillment. The Company is committed to maintaining smooth communication with all
stakeholders and developing mutually beneficial relationship through the involvement of stakeholders to promote
sustainable development.
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Health and safety
Employment
Training and development
Product and service responsibilities
Information security
and customer privacy
Anti-corruption
Community investment
Use of resource
Impact on the
environment and
natural resources
Labor standard
Supply chain management
Management of advertisement and labels
Pollution management
Low
Importance to Company's sustainability
High
Based on the investigation and communication with stakeholders in 2019, we have further realized that as a financial
enterprise, employees and products and service responsibility, information security, and customer privacy and anti-
corruption are the focus of our attention, and also the key topics of most concern to all stakeholders.
Compared with last year's investigation with stakeholders, results from this year's show that stakeholders believe that
energy conservation and consumption reduction management, the impact of operation and business on the environment
and natural resources, employment, employee health and safety management, supply chain management, quality of
products and services and harmonious management of employee training, management of information security and
consumer privacy, management of anti-bribery, extortion, fraud and money laundering, community investment and public
welfare activities, etc. are becoming more important for the Company's sustainable development. However, labor
standards and advertising label management have declined in importance. For stakeholders themselves, the importance
of employment and health and safety management has raised the most, reflecting the general concerns of stakeholders on
employee rights.
The company will continue to maintain communication channels with stakeholders, and continue to respond to key issues
of concern.
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GF Securities 2019 Corporate Social Responsibility Report
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Page
Gathering the love
from the bottom of heart
Overview of GF Foundation
Operations of GF Foundation
Mission of GF Foundation
th
The GF Foundation was established on January 21st, 2011 . It is
the first foundation in China that takes securities dealers as its
main sponsors and has been assessed as the highest level - 5A
class foundation by social organizations. It was co-sponsored and
established by GF Securities, GF Fund, GF Futures and GF
Xinde, and was formally approved by Department of Civil Affairs
of Guangdong Province. The original fund of the foundation was
RMB43 million.
The GF Foundation focuses on education and teaching aid,
poverty alleviation, and has successively launched a number of
social welfare projects, including the “UN Sustainable
Development Goals Model Village”, “GF Securities University
Graduates’ Micro-Entrepreneurship Action”, “GF Securities Rural
Children ’s Reading Program”, and “Youth Poverty Alleviation
Caring Plan”, "GF Securities Pearl Course," with cumulative
public welfare expenditures amounted to approximately RMB100
million. During the Reporting Period, the GF actively participated
in poverty alleviation efforts, and has helped 3 national poverty-
stricken counties, 3 administrative villages, and 26 natural
villages, and 1,050 poverty-stricken farmers to achieve poverty
alleviation, and gained the recognition of and widely praised by
villagers and local governments.
GF Foundation has the legal person capacity with its
property and income completely independent from other
entities or individuals. Each year the Company donates to
and operates through GF Foundation, to carry out
activities such as charity, poverty alleviation and
donation. With a sound and standardized organization
and system, GF Foundation operates in strict accordance
with the Regulations on Management of the Foundation
and other rules. Each year, an accounting firm is engaged
to conduct audit on the GF Foundation's operations.
Meanwhile, an annual review is made by the Guangdong
Provincial Department of Civil Affairs.
In 2019,
GF Foundation donated RMB
20,237,700
Carrying forward the loving gesture of GF Securities;
showing concern to livelihood; playing an active role in
public welfare, poverty relief, education and
environmental protection; promoting the construction of a
harmonious society; and contributing to sustainable
development.
Upholding a public welfare concept of “Gathering the love
from the bottom of heart”, we make every tiny effort in
livelihood from poverty alleviation, disaster relief to
education and environmental protection, to convey
warmth to more people.
LIN Zhihai
General manager of GF Securities Co.Ltd.,
Chairman of GF Foundation: Lin Zhihai
Directors of GF Foundation: Zhang Shaohua, Zhao Guiping, Lin
Chuanhui, Cheng Huaiyuan
Secretary-General of GF Foundation: Cheng Huaiyuan
Supervisor: Song Hongtao
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GF Securities 2019 Corporate Social Responsibility Report
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1
Section
Customer Services
Earnestly Serve Every Customer and
Shoulder Responsibility towards Investors
We aim to become an integrated service provider focusing on China's high-
quality enterprises and wealthy groups by virtue of our leading innovation
capability on the capital market. To this end, we will strengthen our team
building and strategic investment in such areas as investment banking,
wealth management, trading and institutional clients, investment
management, financial platform and business globalization, so as to offer
professional services for enterprises and inject vitality into the real economy.
Professional Solutions to Customer Needs
Your Attentive, Professional and Dedicated Business Partner
Protect the Capital Market to Shoulder Responsibility towards Investors
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GF Securities 2019 Corporate Social Responsibility Report
16 Page
Professional Solutions to Customer Needs
We uphold the Customer-orientated, seeking to
understand customer needs and expectations to
maximize customer interests. We bear in mind and take
into action the “Client Focus”, striving to outperform
peers in service quality. We understand that customers as
capital market participants are the cornerstone of market,
whose trust is the basis for our survival and
development. We take care of every customer, and
provide professional solution to meet their needs.
The Company always attaches great importance to
customer appeals and complaints, and bases the
standardized complaint handing process upon a top-
down organizational system and comprehensive basic
rules on complaint handling.
We have maintained the leadership in customer
relationship management among peers, with customer
service satisfaction of brokerage business exceeding
97% for ve years in a row.
Brokerage Business Customer Satisfaction Survey
Year
Number of participants (person)
Percentage in total customers
Satisfaction rate
2017
2018
2019
286,352
3.49%
97.95%
196,958
267,369
1.99%
2.48%
98.58%
99.17%
The satisfaction rate in
return visit reached
96.44%
The customer satisfaction rate
for our customer service reached
99.17%
3.45%
up
percentage points from 2018
0.59%
up
percentage points from 2018
Evaluation rate of participants
in the customer satisfaction survey
58.48%
In 2019, our 95575 service hotline provided 457,209 times of customer services, including 54 customer complaints. All complaints were
followed up through acceptance, investigation and handling, feedback and return visit. The satisfaction rate in return visit reached 96.44%, up
3.45 percentage points from 2018; there were 267,369 participants in the customer satisfaction survey and 58.48% respondents provided
feedbacks, which accounted for 2.48% of total customers of our brokerage business at at the end of 2019. The customer satisfaction rate for
our customer service reached 99.17%, up 0.59 percentage point from 2018.
Brokerage Business Customer Complaints
Year
Number of complaints
Satisfaction rate in return visits
2017
2018
2019
37
32
54
94.32%
92.99%
96.44%
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GF Securities 2019 Corporate Social Responsibility Report
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Your Attentive, Professional and
Dedicated Business Partner
In light of the service concept of “Your Attentive, Professional and Dedicated Business Partner”, we offer a diverse range of multi-
level wealth management services to clients. Our services include 5 categories in terms of content, namely convenient Internet
services, cost-performance basic services, professional wealth management services, high-end private banking services and
colorful theme activities, with a view to cater for each diversied needs of clients. Service platforms include 24/7 GF Securities
Q&A, Betanew robot investment advisory service, online store of nancial products, 95575 hotline, dedicated account manager,
investment advisory service, securities brokerage branch inquiry telephone service, and securities brokerage branch on-site
services, covering every time frame of 7/24. With such unlimited and uninterrupted services enabled by the service platforms, we
could optimize our communication with and services to our clients.
Construction of Customer Service Network and System
As of 31 December 2019, the
Company had 21 branches
and 283 securities brokerage
branches, a nationwide retail
network with outlets covering
China’s 31 provinces,
municipalities directly under
the Central Government and
autonomous regions, including
economically developed Pearl
River Delta, Yangtze River
Delta, Shandong Peninsula,
Bohai Rim and major provinces
and cities.
Service scale of the Company further improved
(as of December 31, 2019)
The number of the Company's
mobile securities users
More than
million
27.20
23%
Approximately
increase since the end of last year
The number of subscribers of the
Company's WeChat account was over
3
million
The sales and transfer amount of financial products
on the Yitaojin E-commerce platform amounted to
366.2
RMB
billion
*GF Golden Cash Return Collective Asset Management
Scheme included
Betanew smart investment advisory system
served over
customers in total with sale amount of financial
products of RMB billion
800,000
22.8
Meanwhile, to adapt to the changing competition landscape, the Company further explores the way of intelligent service on the basis of network service and
further optimizes our special services including small investment advisory service, GF Securities Q&A service and GuGe Encyclopedia(股哥百科), so that our
customer service network has been further improved and remarkable results have been achieved.
Small investment advisory service is the personalized investment
adviser business of the Company. The Company enters into
investment advisory service agreements with its customers,
pursuant to which, the Company assigns special investment
advisers to offer its services. The contracted investment advisers
provide customers with one-to-one investment advice services as
agreed and advise on their investment decisions. In 2019, there
were 330,000 new followers, 2.05 million user visits and 33.61
million page views on the platform. 1,488 small investment
adviser contracts were signed for the year, involving 104
investment advisers in providing service.
GF Securities Q&A service provides customers with 24/7 free
smart robot services and online manual consulting services. In
2019, there were 2.46 million orders in the Q&A service with 1.01
million customers receiving the service and customer satisfaction
rate of 99.8%.
GuGe Encyclopedia is a self-service inquiry service platform for
investors, with the contents covering the basic knowledge of
securities, business knowledge, investor education-related
content, individual stock reviews, research report summary, etc.
In 2019, GuGe Encyclopedia generated a total of 130,000 pieces
of knowledge and 8.65 million user views.
Q&A customer service platform provides
investor education to its customers through
smart customer service and GuGe Encyclopedia
Customer Suitability Management
Due to the large client base, we categorized individual customers into Mass, Golden Majordomo and Private Banking levels in order to accurately
identify their needs and provide differentiated services, making a more distinct picture of client category and level.
The Company divided ordinary investors into six categories according to their risk tolerance from low to high: special protected customers,
conservative customers, cautious customers, stable customers, positive customers and aggressive customers. In providing financial products and
services to its customers, the Company will require its customers to satisfy some criteria in asset scale, income level, risk identification capabilities
and risks tolerance and minimum investment and subscription amount based on the risk and complexity of the product or service and the cognitive
level of investors in respect of various business lines. For financial products sold or financial services rendered to customers, the Company will
assess whether the investment types and investment terms of the financial products or financial services match with the investment objectives of its
customers, and the level of risk of the financial products or financial services match with its customers’ risk tolerance.
In order to continue to perform well in investor suitability management, the Company constantly strengthens the “top-level design”, and timely revises
and improves various business systems and working procedures in accordance with the Administrative Measures on Suitability of Securities and
Futures Investors, Guidelines for the Implementation of Suitability Management of Investors in Securities Operators (Trial) and the latest regulatory
requirements, and formulated or amended the Administrative Measures for the Trading and Retail Business on the STAR Market of GF Securities,
Administrative Rules on Bond Market Investor Suitability of GF Securities, Rules on Suitability of Retail of Public Fund of GF Securities and
Administrative Rules on Share Option Investor Suitability of GF Securities, and required every business lines to strictly implement. In 2019, the
Company organized a review of investor suitability management in the first half and the second half of the year. The review targets included the
relevant departments of the Company's headquarters and all branches. The problems identified in the review were recorded and analyzed on a one-
by-one basis, the specific rectification measures and plans were formulated with the definite deadline for rectification, and the responsible persons
were assigned to follow up and implement.
Currently, the system upgrade work involving investor suitability management is gradually improved, meeting the requirements for on-site or off-site
business. During the Reporting Period, the relevant business lines of the company continued to optimize and upgrade the system, and reduced the
risk of manual operation through system control. The main tasks include:
For the on-line electronic agreements of the Golden Express(金快線)and information products, the Company improved the
information display of contract signers in the customer reading interface and the system archive display interface.
For the technology counter, the Company has adopted paperless models for over 30 daily services, improved front-end acceptance,
back-end processing and closed-loop management, set up several modules such as smart auditing, has comprehensively optimized
various audio and video recording processes at the counter, and continuously strengthened risk management and control in business
processing.
The Company optimized the PIV function of related business systems, including the optimization of the blacklist monitoring policy of
Yitaojin (易淘金) and the counter system, and improvement of the PIV function in the NBOP system (a "New Brokerage Operation
Platform" project).
During the Reporting Period, the Company improved the suitability management on the STAR market business, the H shares "full circulation"
pilot business, bond market investment, public fund sales and share option investment. As of the end of 2019, the Company has paid return
visits to 280,600 investors for the suitability management. During the Reporting Period, no cases of proactively recommending financial
products or services to customers mismatched with three elements of suitability management were found.
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GF Securities 2019 Corporate Social Responsibility Report
20 Page
The e-commerce platforms including mobile APP and PC
terminal of the Company continue to enhance investor suitability management
The Company continues to strengthen
investor suitability management
Protection of Customer Information
Advertising and Promotion Management
In 2019, the Company has initially completed the construction of a five-in-
one guarantee system of “business continuity guarantee, security
assurance, quality assurance, data platform and cloud-based platform”,
enabling guarantee system to be digitized through platform and effective
closed-loop management of information technology before, during and
after the operation. In addition, the Company increased investment in
information technology, continued to standardize operating procedures,
strengthened compliance and risk control management, enhanced
accountability, and further improved the level of security management of
information system construction and operation and maintenance,
ensuring the safe, reliable and stable operation of its information system
and effectively supporting the regulated development of its business.
In 2019, the Shanghai Securities News published a news article about the
Company's enterprise-level customer information management system
(the ECIF system). At present, the ECIF system has integrated the
customer data of 14 business lines and 20 business systems of the
Company. These customer information are not simply collected and
stored, but are integrated, consolidated and sorted out according to the
18 core business rules of the ECIF system to form company-level
customer information.
Illegal collection and Illegal use of customer information are strictly
prohibited at the Company in accordance with the Securities Law of the
People's Republic of China, Law on Protection of the Rights and Interests
of Consumers of the People's Republic of China, Cyber Security Law of
the People's Republic of China and relevant national laws, regulations
and policies. To protect customer information, the Company continues to
improve its internal rules and regulations and establish a information
technology assurance and data management system. In 2019, the
Company published or revised the Information Technology Management
Rules of GF Securities, Administrative Measures on Information System
Security of GF Securities, Administrative Measures on Information
Security Incident Prevention and Handling of GF Securities,
Administrative Measures on Information System Emergency Response
of GF Securities, Administrative Measures on Central Computer Room of
GF Securities, Administrative Measures on Information System
Operation and Maintenance of GF Securities, Network Management
Rules of GF Securities, Management Rules on Terminal Software Version
Life Cycle of GF Securities, Management Guidelines on Software System
Source Code of GF Securities, Administrative Measures on Data
Management of GF Securities, Implementation Rules for Information
System Data Management of GF Securities and Implementation Rules
for Data Classification and Hierarchy of GF Securities and other rules and
regulations, and further standardized the management requirements
such as system development, operation and maintenance and data
management at the institutional level.
The Company attaches great importance to protecting the information of
customers and consumers by strictly regulating the management of
internal customer safety information, attaching importance to the
information system authority and usage standard, strengthening the
management of employees, regulating marketing behaviors and
implementing a marketing service recording mechanism. The specific
measures taken during the Reporting Period mainly included rectification
of customer information security, clarification of rectification specifications
and requirements for customer sensitive information management,
clarification of the principles and overall requirements for security
management of retail customer information data, clarification of data
usage and operation standards, and explanation on security upgrade of
customer information systems and on-going safety awareness education.
The product promotion and publicity of the Company conform to the relevant provisions and are free
from over-hyping or false advertising in strict compliance with the Advertising Law of the People’s
Republic of China, the Trademark Law of the People’s Republic of China and Interim Administrative
Measure on Internet-based Advertising . In 2019, the Company amended the financial product rules
such as the Rules on Code of Conduct of Retail Business Financial Product Sale of GF Securities
and Management Rules on Retail Business Financial Product of GF Securities, carried out unified
centralized management of publicity materials, emphasized the publicity and promotion recording
management, and supervised and guided its branches’ legal compliance in promoting products.
The Company requires personnel engaged in product sales or related business services to be
qualified appropriately. In marketing activities, business personnel are obliged to use the relevant
information officially published by the Company, including product or service specifications,
contracts, risk disclosure statement, agency risk disclosure statement, promotional materials and
other materials to be provided to customers, on the premise of compliance with the suitability.
Relevant materials will be marked as promotional materials in a clear and eye-catching way when
carrying out marketing activities, which prompt the risks of financial products or services, and
identify the suitable customers of products or services.
“GF Securities” Cruise
Advertising Display of "28 Anniversary of GF Securities" at Guangzhou Baiyun International Airport
th
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GF Securities 2019 Corporate Social Responsibility Report
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Protect the Capital Market to
Shoulder Responsibility towards Investors
GF Securities attaches great importance to the protection of investors 'and investors' rights, fully integrates investor
education and service work into various business links, continuously improves customer service quality, actively
implements corporate social responsibility, and makes due efforts to maintain the stability and development of the
capital market Contribution.
"5.15 National Investor
Protection Promotion Day" activities
th
On May 15 , 2019, China ushered in the first National Investor
Protection Promotion Day. On 15 May, the Company
simultaneously launched a series of "5.15 National Investor
Protection Promotion Day" activities through combination of
online investor education platform and offline business
branches to extensively carry out publicity activities with aims
to guide investors to properly understand the capital market,
enhance awareness of risk prevention and establish a rational
investment concept.
The promotion activities covered more than 340,000
people with more than 2 million short messages sent,
nearly 300 off-line activities held, more than 20,000
posters, leaflets, brochures and other promotional
materials distributed, nearly 20 times of investors
education cases, publicity and knowledge education
posted on the WeChat account and nearly 10,000 readings
on the WeChat account. The remarkable results has been
achieved in the promotion of the protection of investors’
rights and interests.
Picture of Healthy Run (Guangzhou) themed “Reveal True Color and Say No to
Shadow Margin Financing and Illegal Securities Deals” in December 2019
Investor Education Activity themed "Guangdong-Hong Kong-Macao Greater Bay
Area Investor Protection Activity (Guangdong) in Jinan University"
Special investor education activities on STAR Market
The launch of STAR market and a pilot registration-based IPO system was a major institutional innovation of China's capital market in 2019. STAR
market is quite different from the existing market mechanism in respect of offering and listing, information disclosure, trading and delisting. In order to
protect the rights and interests of investors, enable investors to understand the investment opportunities and business rules of STAR market, as well
as objectively understand the risk of investment in STAR market, the Company launched a special annual event of investor education themed
“Approaching Science and Technology, You and Me".
During the event, the Company sent 15 times of announcements to customers through its official website, WeChat, SMS, etc.; forwarded or
pushed 103 relevant investor education materials provided by SSE, with over 76,174 readings; produced 29 original articles with over
229,420 readings in total. According to the requirements of the Company's retail business management headquarters, each branch
adopted a variety of activities to carry out the promotion of STAR market business, including playing 2,731 times of STAR market investor
education videos; sending nearly 616,000 promotional text messages; holding 1,260 sessions of events such as investment salons,
lectures, entering campuses and enterprises campaigns, covering over 31,000 customers; distributing 67,220 promotional
leaflets/brochures. The activities gained active response and good results.
Investor education campaign
In 2019, the Company, as always, attaches great importance to
supporting investor protection and education, is committed to using
investor education as our effective form of fulfilling social responsibility,
and constantly sets up a high-standard investor education system to
contribute to the Company's social value for investors. In order to
continue to perform well in investor suitability management and investor
education, the Company continuously Improved retail business line
investor education special rules at the company-level pursuant to the
Investor Education Work Guidelines of Securities Firm issued by the
Securities Association of China and Member Investor Education Work
Guidelines (issued in 2019) issued by the SSE and SZSE.
The Company plans to develop relevant measures for investor
education management to further clarify the organizational system,
development requirements, job security, etc. of the Company's investor
education with aims to better help investors become familiar with capital
market laws and regulations and business knowledge, establish a
rational investment concept, strengthen the capacity to identify and
prevent risks and safeguard the legitimate rights and interests from
being infringed by illegal activities such as market fraud.
The Company organized activities including strengthening the
prevention and control of illegal securities advisory and warnings of
illegal fund-raising investment. 3,333 investor education activities were
carried out, covering 162,812 small and medium investors, improving
customers' awareness of security precautions to protect their
information and facilitating orderly development of capital markets.
"3.15 Investor Protection
Promotion Month" activities
During the “3.15 Promotion Month”, the Company organized the "3.15
Financial Consumers’ Rights and Interests Day" promotional activity to
disseminate knowledge such as the implementation measures for the
protection of financial consumer rights and interests, the eight statutory
rights enjoyed by financial consumers, asset planning and management
of individuals and families, methods to maintain the legitimate rights and
interests, introduction of investment techniques and investment risks,
suitability management concepts and methods, and precautionary
warnings of illegal securities activities.
The promotion activities covered more than 300,000 people with
more than 600,000 short messages sent, more than 400 off-line
activities held, more than 20,000 posters, leaflets, brochures and
other promotional materials distributed, nearly 20 times of
investors education cases, publicity and knowledge education
posted on the WeChat account and over 51,000 readings on the
WeChat account.
2019 investor education leaflet and poster screenshot display
Scene of Chief Economist Forum themed "Approaching Science and
Technology, You and Me" in April 2019
Information desk of Youth marathon 3.15 Financial
Consumers’ Rights and Interests
Scene of investor education activity themed “Knowing about STAR Market and preventing investment risk” by the Company’s headquarters in November 2019
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GF Securities 2019 Corporate Social Responsibility Report
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Deeply foster "Internet + investor education" to empower investor education in some areas
" Safe Finance Promotion Month" activities
Extensive national nancial education activities
In 2019, the Company established two new investor education bases in
Zhuhai and Chaozhou to strengthen its service capabilities of investor
education in some areas. At present, the Company has formed a multi-
level investor education service system with "official website and
WeChat account of GF Securities Internet-based Investor Education
Base" as the center, three customer promotion platforms of the
Company, namely official WeChat account, official website and official
Sina Weibo account as the linkage system, three investor education
bases and local securities brokerage branches as the offline promotion
window, and supplemented by online services such as "9557 Hotline"
and Q&A 24-hour smart customer service. At present, the page view of
website of the Company's investor education base exceeded 2.62
million, with the total information data of the base of more than 50G. The
"knowledge center" covers 10 types of knowledge on securities market,
8 types of simulated trading tools on A shares, options, securities
margin trading, Stock Connect Southbound and fixed investment
calculator are free to use, and the Company issues GF Investor
Education News on a daily basis to provide investors with a learning
platform and up-to-date and interesting securities information.
Releasing investor education articles via mini homepage of GF Securities Financial Terminal
According to the unified arrangement of the Leading Group of Social Security
Integrated Management and Safe Finance of Company, the Company
organized all branches in Guangdong Province (including Shenzhen) to carry
out the Safe Finance Promotion Month activities themed "70th Anniversary of
Founding of the PRC, Creating New Chapter and New Times for Safe
Finance". The Safe Finance Promotion Month activities included a total of 187
promotion materials produced; nearly 170,000 short messages sent to more
than 180,000 people in total; 17 promotion contents posted on the public
WeChat account of the investor education base; 98 sessions of events such
as investment salons, lectures and entering campuses campaigns held,
covering 5,098 customers; 55 outdoor promotion events held, covering 6,728
people; 13,138 anti-illegal brochures/leaflets distributed, which effectively
promoted the spread of safe finance knowledge and further improved the
people's sense of security and well-being, creating a strong atmosphere of
“everybody bears his share of the responsibility for, participates in and shares
with the safe finance” and enabling the concept of “safe finance” being deeply
rooted in the hearts of the people.
In order to thoroughly follow the spirit of the 19th National
Congress of the Communist Party of China, perform well in the
people-centered financial education, effectively enhance the
awareness of financial consumption safety of teachers and
students in the school, popularize the basic knowledge of financial
investment and promote the integration of financial knowledge into
the national education system, in 2019, the Company actively
responded to the "Investor Education in Hundred Schools"
initiative by the Securities Association of China by organizing the
Company's headquarters and relevant branches to carry out a
total of 98 national financial education activities, covering 11,966
teachers and students, and popularizing financial and business
knowledge to students and disseminating related knowledge on
anti-money laundering, prevention of illegal fund-raising and
prevention of illegal securities activities, which have been warmly
welcomed by the teachers and students, and gained good social
response .
In 2019, the Company also deeply fostered the public WeChat account of “GF Securities Investor Education Base”, and produced and posted a ton of reliable,
practical and interesting investor education products.
Proactively carrying out investor protection service work
In 2019, GF Securities Investor Education
Base's wechat account posted
original investor education products in total
355
838,900
At least
readings of graphics and text
No less than
552,900
readers
" Guangdong Financial Industry Joint Promotion and Education Month" activities
In order to implement the requirements of the activity of CSRC themed “Bringing the Financial Knowledge to
investors, Striving to be Rational Investors and Good Internet-based Finance Users during the Finance
Knowledge Education Month", the Company issued a notice in early September 2019 to organize all branches
nationwide to actively carry out the Financial Knowledge Promotion Month activities. The promotion activities
covered more than 240,000 people with more than 450,000 short messages sent, nearly 350 off-line activities
held, more than 21,000 posters, leaflets, brochures and other promotional materials distributed, nearly 20
times of investors education cases, publicity and knowledge education posted on the WeChat account and
nearly 23,000 readings on the WeChat account.
Since establishing a pilot strategic cooperation relationship with the China Securities Investor Service Center in 2017, the Company has continued to
deepen its strategic cooperation with the Investor Service Center to facilitate the protection of industry investors. In respect of investor research, based on
its strong investor liaison mechanism and extensive customer base, the Company assisted the Investor Service Center and SSE to complete more than 15
special market surveys in an efficient and high-quality manner to help the Investor Service Center understand the market status.
In 2019, under the unified arrangement of Securities Association of China, Guangdong Bureau of the CSRC and other regulatory departments and
industry self-regulatory organizations, the Company has continuously adjusted its working concepts and methods in response to new features and new
forms of illegal securities activities, and actively adopted proactive monitoring and effective measures to deal with illegal securities activity information and
timely issue risk warnings to crack down the illegal activities .
Case: Investigate suspected illegal fund-raising advertising information
In May and June 2019, to identify and cut off the channels of illegal fund-raising in a timely manner and purify the market environment;
increase investors’ awareness in the risk prevention and crack down the illegal fund-raising activities, the Company carried out in-depth
investigation of suspected illegal fund-raising advertising information and strengthened the publicity on prevention and control of fund-
raising to prevent the recurrence of illegal fund-raising from the source.
Fighting the epidemic of COVID-19 to effectively protect
the interests of customers
Since the outbreak of the COVID-19 in early 2020, the Company has resolutely followed the spirit of instructions that "the epidemic is an order, and
prevention and control is a responsibility", put the lives security and health of its employees and customers first. In addition to win the battle against the
epidemic, the Company strengthened its responsibilities and contributed to the development of market stability. While protecting the health of our
customers, we will try our best to meet customer service needs and realize the effective protection of customer interests.
The Company's headquarters and branches strengthened sanitary protection management, regularly disinfected and ventilated all offices, equipped with
protective supplies such as face masks, disinfectant and temperature measuring equipment. Considering prevention of the spread of the epidemic and
protection of the health of investors, the Company reduced on-site customer gathering and contact in the business branches, informed customers through
various channels and explained them in a patient and meticulous manner. Meanwhile, on the premise of smooth communication and the dual on-duty of
key posts, the Company rationally arranged most employees to work from home at the place of work to protect employees and ensure normal operations.
The Company also actively strengthened the business operations of platforms such as Yitaojin APP and website, and provided online services to meet
customer needs.
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GF Securities 2019 Corporate Social Responsibility Report
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2
Section
Staff Development
Staff-oriented Initiatives for the
Dream of Serving the Country
We adhere to the staff-oriented principle and proactively support staff
growth through a variety of measures, paths and conditions. Under a talent
development plan with well-defined direction, tasks and objectives, we
maintain a core talent growth plan which is designed to facilitate rapid
growth of core talents through systematic training and supports. Training
and introduction are combined to consolidate the talent reserves under a
well-established and long-effect talent cultivation system, thus promoting
employee growth to underpin business development and realize the dream
of serving the country with financial services.
Harmonious and Good Employment Relationship
Sound Assurance of Employee Rights and Interests
High-quality Team of Professionals
Multi-level Training System
Safe Working Environment and Staff Protection
A Variety of Colorful Labor Union Activities
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GF Securities 2019 Corporate Social Responsibility Report
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Harmonious and Good Employment Relationship
Sound Assurance of Employees’ Rights and Interests
In strict compliance with the laws and regulations including the Labor Law of the People's Republic of China, the Labor
Contract Law of the People's Republic of China and the Regulations on Prohibiting Use of Child Labor, the Company
opposes discrimination against gender, religion, age and race and has established a sound human resources management
system and recruitment process to provide diversied, fair and faithful working atmosphere for employees. Rules including
the Administrative Measures on Recruitment of GF Securities and the Administrative Measures on Interns of GF Securities
were formulated and strictly implemented to provide job opportunities and actively cultivate talents. In 2019, the Human
Resources Management Department amended the Administrative Measures for Management-level Employees, and
ofcially issued the Administrative Measures on Appointment of Professional Positions and Management Positions.
In respect of employee employment, the Company recruits talents based on the needs of development
and the principles of open recruitment, fair competition and merit selection. When recruiting talents, the
Company values both professionalism and competence, as well as character and morality. The child labor
is strictly prohibited in the Company. During the recruitment process, the Company confirms the accuracy
of the basic information of candidates through identity review and qualification verification, and conducts
background checks on candidates who will take on core or special position as necessary. We continue to
expand diverse recruitment channels, including website recruitment, on-campus recruitment, headhunting
and internal referral, etc., providing stable and multi-level talent support to maintain the long-term
sustainable development of Company.
In 2019, the Company
1,100
recruited over
new employees.
Open day event of GF Securities
The Company actively conducts university cooperation projects
and hold special lectures in the campuses. The Company held
career development lectures, business lectures, and provided
professional guidance on job resumes at Sun Yat-sen University,
Tsinghua University and Shanghai University of Finance and
Economics to help students improve employability skills.
In addition, the Company organized an open day event for
students at the school. Through the open day event, we received
the visiting teachers and students from the target universities,
allowing students to enter the company and truly experience the
company's strength and culture, which was highly praised and well
recognized by the visiting teachers and students.
With the continuous development of campus talents and extensive
employer brand influential power, the Company received the
"Employer Brand Operation Model" award in 2019, and has been
unanimously recognized and highly appraised.
The Company strictly abides by the laws and regulations such as the Labor Law and the Labor Contract Law, and established the
sound human resources management system and process including the Remuneration Management Rules of GF Securities, the
Administrative Measures on Labor Contracts of GF Securities, the Administrative Measures on Employee Benets Leave of GF
Securities, etc., which were strictly implemented to effectively protect employees’ vital interests in labor protection, working
conditions, salary payment, social insurance, working hour management, rest and vacation, rights and interests of female
employees.
Written labor contracts are entered into between the Company and its employees in
time, which set out statutory provisions covering working hours, rest and vacation,
remuneration, social insurance, labor protection, working conditions, occupational
hazards protection, etc. At present, the labor contract signing ratio of the Company
reaches 100%. The Company adopts standard working hours system, encourages
employees to take vacations and prohibits forced labor.
%
Labor contract and social insurance
Labor contract signing ratio
Social insurance coverage
100%
{
* Based on the statistics of the Group
The Company strives to establish an effective salary incentive
and restraint mechanism with aims to fully stimulate the
enthusiasm and creativity of all employees, and introduce and
retain key core talents. In December 2019, the Company
amended and published the Remuneration Management Rules of
GF Securities, clarifying the basic principles of the remuneration
management of the Company including performance orientation,
coordination and win-win, external competitiveness, risk
matching and diversified incentives. The employee remuneration
of the Company is mainly composed of three components: fixed
salary, performance-based bonus and benefits.
The Company established a comprehensive welfare and security
system, including social insurance, housing provident fund,
supplementary medical insurance, enterprise annuity, benefits
leave, corporate welfare, union welfare, and welfare of female
employees. The Company formulated internal rules such as the
Administrative Measures on Welfares of Full-time Employees of
GF Securities, the Administrative Measures on Welfares for Labor
Union Member of GF Securities and the Administrative Measures
on Employee Benefits Leave of GF Securities.
In strict compliance with the provisions of the local social security authority and
the housing provident fund management authority, the Company timely makes
full contributions to pension insurance, unemployment insurance, medical
insurance, work-related injury insurance, maternity insurance and housing
provident fund for its employees; additional housing subsidies are provided to
eligible employees; to provide the enhanced protection to its employees,
supplementary medical insurances (including medical insurance, life insurance
and accident insurance) are maintained for employees and their children, and
medical expenses are paid on a monthly basis to subsidize the medical
expenses borne by its employees, and improve employees' illness and
accident protection. In addition, the Company has established a full-service
enterprise annuity system since 2011 so that employees can get better
pension protection on the basis of obtaining basic social pension after
retirement. Employees suffering from a non-work related disease or injury are
offered a medical period and welfare treatment in accordance with applicable
national and local policies. According to the law, paid leaves are provided to
employees including annual leave, convalescent leave, marriage leave,
maternity leave (nursing leave for male employees), family planning leave and
funeral leave, and allowances were paid to the employees absent for rest and
vacation due to work arrangement pursuant to national regulations. The
Company cares for the health of employees and strengthens the protection of
the health of employees to build a dynamic and aggressive work team.
Number of
employees
turnover
418
Turnover of
employees
7.38%
Including:
Number of female
employees turnover
Number of male
employee turnover
149
269
Percentages
35.65%
Percentages
64.35%
Turnover of employees aged
30 or below as a percentage
of employees aged 30 or below
Turnover of employees
aged 31-40 as a percentage
of employees aged 31-40
Turnover of employees aged
41-50 as a percentage of
employees aged 41-50
Turnover of employees aged
51 or above as a percentage
of employees aged 51 or above
4.24%
5.02%
1.53%
8.13%
The Company provides the following benefits to female employees according to the law: statutory maternity leave, breastfeeding leave, half-day
holiday and activities for the Women's Day; monthly women health allowance to female employees; unchanged salaries for female employees during
pregnancy, maternity and lactation periods; prenatal examination time during work days is deemed as work hours for pregnant female employees;
physical examination items specific to female employees, etc.
*Based on the statistics of the parent company, excluding marketing staff
The Company bears in mind its responsibilities towards employees and establishes an employment termination system in strict accordance with laws
and regulations. For those employees who are not able to take possible alternate post any more, the Company will terminate the labor relations with
them according to law and will pay the required economic compensation (if any). In addition, for those who have served a certain number of years and
meet certain conditions, they can retire internally and enjoy benefits such as internally retired wages subject to application made by the employees
and approval by the Company.
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GF Securities 2019 Corporate Social Responsibility Report
30 Page
Total number of employees on the
payroll for the Reporting Period (person)
By Professional structure
Principal
operations
Risk
Management
Legal and
compliance
Information
Technology
By Education
Doctorate
By age
Master
degree
Undergraduate
Aged
30 or below
Aged
31 - 40
Aged
41 - 50
Note 1: Staff number includes 288 internal early retired employees.
GF Securities 2019 Corporate Social Responsibility Report
9,878
1,858
11,736
11,736
82.46%
9,678
0.94%
110
1.00%
117
5.56%
652
10.04%
1,179
1.35%
158
34.13%
26.38%
3,096
43.38%
4,005
5,091
62.70%
7,359
18.07%
2,121
9.57%
1,123
4.42%
519
31
Page
32 Page
Multi-level Training System
The talent development strategy has always been a part of the development strategy of GF Securities. In the new ve-year strategic
development stage, the Company still insists on integrating the talent development strategy into its overall strategy and promotes
talent-oriented development. GF Securities regards its employees as its most valuable asset. The Company attaches great importance
to talent training and is committed to achieving effective and unied development of its business development and employee career
through a systematic and targeted training and development system. In 2019, the Company focused on three learning aspects:
advocating “compliance management”, empowering “business transformation” and assisting in “quality and efciency improvement”,
and organized company-wide personnel training and learning activities.
As for advocating “compliance management”, the Company organized a
full-scale study on compliance and risk control topics and code of
conducts of employee, and the online learning volume and examination
volume reached a record high. In addition, through micro-video
contests, special lectures, and themed video and graphic and text push,
the Company continued to deepen the construction of a compliance and
risk control culture based on the principles of "compliance, integrity and
prudence".
As for empowering “business transformation”, to provide empowerment
support for key strategic projects such as “wealth management
transformation”, “institutional customer service” and “investment bank
management system reform”, focusing on “customer-oriented
approach”, “establishment of professional course system of retail
business line and construction of professional talent team" and
“improvement of the leadership of investment bank management team”,
the Company carries out targeted learning programs to provide
professional support for strategy implementation and business
transformation.
As for “quality and efficiency improvement”, the Company continues to
carry out conventional professional and leadership learning programs,
and strengthens the construction of various learning platforms and
learning resources, with aims to support employees to improve their
professional and management skills through various channels and
continuously create highly-skilled "professional" workforce. In 2019, the
number of newly launched internal professional courses of the
Company increased by 56.3% compared with 2018; total learning hours
of employee were 549,000 hours, of which the online learning hours
accounted for 78.8%, representing a further improvement from 2018.
The internal lecturer within the company organization applied to the
Securities Association of China for the development of nine industry
courses, all of which were approved and launched on the association's
platform. The number of approved courses ranked second among
member enterprises, bringing a good social effect.
Thanks to the continuous investment, professionalism, pragmatism and
innovation in learning and talent development of the Company, the
Company was granted the Excellence In Practice Awards, the highest
global talent development honorary award, by the American Association
for Talent Development (ATD) in 2019; and awarded the title of "China
Talent Development and Innovation Enterprise" of the year by the
Training magazine under Xinhua Daily Press Group, a state-owned
mainstream media.
GF Securities received the ATD Excellence In Practice Awards
GF Securities received the 10th China Talent Development and Innovation
Enterprise Award
First Session of Leadership Training Course Program of
GF Securities in 2019
Including: On-site
training sessions
4,173
time
Online training
sessions
166
time
External training
sessions
154
time
Number of
training for
the year
4,493
time
Employee training of the Company in 2019
Indicator
Number of training participants for the year
Percentage of female staff under training(number of female staff under
training/ total number of female staff )
Percentage of male staff under training(number of male staff under training
/total number of male staff e)
Percentage of operation managerial staff under training(number of operation
managerial staff under training/ total number of operation managerial staff)
Percentage of other managerial staff under training(number of other managerial
staff under training/total number of other managerial staff)
Percentage of non-managerial staff under training(number of non-managerial staff
under training/total number of non-managerial staff)
Training hours for the year
including : Training hours of male staff for the year
Training hours of female staff for the year
Training hours per employee for the year
Including: Operation managerial staff
Other managerial staff
Non-managerial staff
Number of internally certified lecturers
Unit
Person time
%
%
%
%
%
Hour
Hour
Hour
Hour/person
Hour/person
Hour/person
Hour/person
Person
2019
87,466
100%
100%
100%
100%
100%
648,446
352,684
295,762
73.2
73.7
75.6
72.9
235
* Note:
1. Source: the Company's LMS training system.;
2. Training hours per employee for the year’ represents the training hour data for those employees subject to performance-linked training hour
assessment of the Company.
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GF Securities 2019 Corporate Social Responsibility Report
34 Page
Safe Working Environment and Staff Protection
A Variety of Colorful Labor Union Activities
In strict compliance with relevant laws and regulations such as the Work Safety Law of the People’s Republic of China
and the Labor Law of the People’s Republic of China, the Company protects the legitimate rights and interests of
employees, provides employees with working conditions and working environment that meet national labor health
standards, and effectively protects the safety and health of employees at work . The Company has adopted various
measures to protect the health of employees, including making contribution to medical insurance and work-related
injury insurance and maintaining supplementary commercial medical insurance for employees; regularly organizing
physical examinations for employees; setting up medical ofce, canteen, various staff clubs, and properly arranging
the vacation of employees. The GF Securities Tower has swimming pool, table tennis room, gym and the Company
engages professional coaches to provide various group lessons. These facilities are open to all employees as a form of
employee benets for relieving their work pressure and creating a healthy environment for employees.
In 2019, GF Securities Tower was put into
operation. the Company conducted 2 sessions
of emergency evacuation drill training at GF
Securities Tower to provide training to nearly
1,500 employees working in the building. The
Company carried out 1 session of safety
knowledge training for new employees to
strengthen their awareness on fire safety. The
Company provided 10 times of guidance and
training to fire safety supervisors, effectively
improving their safety awareness and practical
operation skills.
Basic information of labor union of the Company in 2019
Labor union
Headquarters Staff Hobby Club
Members of labor union
10,416
Person
Number of club
27
Number of labor union
branches
Number of labor union
groups
Number of activities held
by labor union
27
296
136
Number of club activity
participants
226
Time
Number of club activities
for the year
2,197
Person
Time
Operating expenses
for the year
243.32
RMB ten
thousand
GF Securities Tower's 2019 emergency evacuation drill successfully held
Labor union expenses
for the year
3,773.01
RMB ten
thousand
GF Securities Tower's epidemics of COVID-19 evacuation drill successfully held
At the beginning of 2020, epidemics of COVID-19 occurred in several places in China. The Company took various means and measures
to ensure the health and life safety of its employees. The Company established the Leadership Group and Working Group for Fighting
against COVID-19 of GF Securities to implement the important directive spirit of the Central Committee of CPC and the State Council on
epidemic prevention and control and direct the Company's epidemic prevention and control.
The Company adjusted the working hours and locations of employees, canceled on-site activities that are not conducive to epidemic
prevention and control, canceled the purchase of fresh food materials in the canteen, conducted body temperature measurement on all
personnel entering and leaving the building, regularly disinfected and ventilated the office space and equipped with epidemic prevention
supplies such as face masks and disinfectants and temperature measuring equipment, to effectively protect its employees' physical
health and life safety.
Staff Hobby Club
The headquarters of the Company maintained staff hobby clubs over 13 years in a row to serve as a platform to facilitate staff interchange and
enrich staff’s culture and sports life. In 2019, 27 staff hobby clubs such as floral art and hiking were established. Various club activities were
held to keep close relationships among employees and facilitate work coordination. Leveraging their own advantages, badminton and tennis
clubs teamed up to participate in the “GZIFE Cup” Guangdong Financial Industry Badminton Competition and Guangdong Financial Industry
5th Tennis Competition to strengthen exchanges with various enterprises in the industry, demonstrating the excellent spirituality of GF
Securities team. The tennis club advanced to the quarterfinals in the 6th "Securities Union Cup" Tennis Invitational in 2019 and achieved the
best record in history.
The Company achieved good results in the Guangdong Securities and Futures Industry Badminton Game and Tennis Game
35
Page
GF Securities 2019 Corporate Social Responsibility Report
36 Page
Caring for staff
Corporate culture building activities
The Company's labor union actively takes great caring for employees to enhance their sense of belonging.
1
The rst is to offer in-depth
care and assistance.
The Company's labor union pays close attention to
employees' ideological trend, understands their
working and living conditions, and helps employees
solve practical difficulties. The Company extends
routine greetings on several occasions such as
birthdays, weddings, births, hospitalizations, etc.,
and takes care of employees in every detail. We
continue to provide assistance to our employees in
need, and granted RMB193,000 of allowances to 19
employees in difficulty.
3
The third is to perform well
in employee service.
The Company's labor union actively responds to
employees' demands in terms of health, dining, house
renting, marriage, entertainment, business
development, etc., and organizes related activities to
effectively share the concerns of employees.
Knowledge lectures on health and wellness, women's
healthcare and first aid were held to remind employees
to do good health management. The Company has
organized youth friendship parties and e-sports
competitions with external enterprises for many times to
build a friendship platform for the young.
2
The second is to extend festival
greetings in a sincere manner.
The Company's labor union insists on carefully organizing
festival celebrations and greetings on the festival occasions.
During the Spring Festival, we pay visits to former leaders,
senior management working in different places, internally
retired employees and employees in difficulty, and gave new-
year welfare to all employees. During the Qingming Festival, a
study activity themed “Cherishing the Memory of the Martyrs
and Staying True to Original Mission" was conducted to
uphold the great national spirit and patriotism. During the
Dragon Boat Festival, traditional festival activities such as
making rice dumplings and Dragon Boat Race were carried
out to make employees feel the charm of traditional culture.
On Children's Day, the Company organized a variety of
celebration activities such as special lectures on children's
education, open days for parents' office environment, parent-
child activities, flea market financial business enlightenment,
handcrafting, parent-child travel and parent-child reading.
The Company held celebration event themed "Celebrating National Day, 28th Anniversary of the Company" and the 3rd "Voice
of GF Securities" employee singing contest.
To celebrate the 70th anniversary of the founding of the People's Republic of China and the 28th anniversary of the founding of the
Company, and to inspire the patriotism and hard work of employees, the celebration event themed "Celebrating National Day, 28th
Anniversary of the Company" and the 3rd "Voice of GF Securities " employee singing contest held in Guangzhou on 8 September, in
which 67 contestants from 27 labor union branches participated, and more than 600 employee representatives attended the celebration
event. Nearly 10,000 employees and their families across the country watched live performances on the mobile terminals. The singing
contest and the celebration event of the Company was jointly held for the first time to demonstrate the spirit of the staff, which gain praise
from inside and outside.
The labor unions held the celebration event themed "Celebrating National Day, 28th Anniversary of the Company”
The Company carried out anniversary care activities for new employees during the Mid-autumn festival
Mr. Sun Shuming, secretary to Party Committee and chairman of the Board the Company fired a starting
shot for the Huangpu Marathon
In December 2019, the Guangzhou
Huangpu Marathon launched and gained
great success, the Company actively
participated in the sports event as a
golden partner.
The Huangpu Marathon enjoys a high brand
influence as it is a professional and
international sports event that has won the
title of "Silver Medal Event" by the Chinese
Athletic Association despite only two sessions
of event held. At the 35th anniversary of the
establishment of Guangzhou Development
Zone, the Company participated in the
Huangpu Marathon for the first time as a
strategic partner of Huangpu District and
Guangzhou Development Zone. Over 600
customers and employee of the Company
participated in the Huangpu Marathon.
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GF Securities 2019 Corporate Social Responsibility Report
38 Page
The Company continued to hold the Spring Festival
charity lucky draw. On the eve of the Spring Festival, the
Company’s labor union organized an online charity lucky draw
themed “Happy-go-lucky”, in which more than 80,000 people
participated. Nearly 1,000 employees donated their prizes,
with a total donation of more than RMB60,000. The donation
was used to fund the projects for children with thoracic
deformity jointly conducted by the GF Securities Foundation
and Guangdong Second People's Hospital.
The Company held the Family Open Day event
themed "Fun with Kids". On 28 December 2019, the
Company held the Family Open Day event themed
"Fun with Kids". The purpose of this event is to allow
family members to experience the working
environment and atmosphere of employees at zero
distances, enhance the understanding and support to
employees and improve sense of gain and happiness
of employees and their families. Over 500 people from
150 groups of families from various departments of the
Company participated in the event.
GF Securities held the first hackathon programming
competition. In order to facilitate the realization of the Company's
strategic objectives and promote the technological and financial
development of the Company, the Company encourages
employees to use IT technology to solve pain points and difficulties
in the work process. To strengthen the awareness of collaboration,
the Company’s labor union and the IT labor union branch organized
first hackathon programming competition of GF Securities.
The Company held the fireworks show viewing event of National Day for
employees and their families. On the evening of October 1, the celebration of the 70th
anniversary of Founding of the PRC themed "Singing the Praises of New Era ,
Realizing the Chinese Dream Together" was held at the Pazhou section of the Pearl
River, the charm of light and shadow art attracted thousands of eyes. GF Securities
Tower, located in the prime area of the Pearl River New Town, is a good place to watch
the fireworks show. The headquarters office organized employees and their families in
Guangzhou and surrounding areas to watch the fireworks show in the manner of
Employee Open Day, over 1,200 GF securities employees and their families celebrated
the 70th anniversary of the motherland under the bright fireworks show.
The Company held the Family Open Day event
themed "Fun with Kids”
The Company held the poverty alleviation charity photo contest themed “Gathering the Love From the Bottom of
Heart”. Around the "630 Poverty Alleviation Day" in Guangdong Province, the Company organized various labor union
branches to carry out various charity activities such as environmental protection, poverty alleviation, education support
and caring for special group, setting off a public welfare craze and recording beautiful moments with the lens. The contest
received more than 200 works from 25 labor union branches. Those works demonstrated the Company's social image of
enthusiasm for public welfare, delivering our love and warmth.
The first hackathon programming competition of GF Securities
Incorporating our corporate culture in the talent training. The
talent development strategy has always been an integral part of the
development strategy of GF Securities. In the new five-year
strategic development stage, the Company still insists on
integrating the talent development strategy into its overall strategy
and adopts the road of talent-oriented development. GF Securities
regards its employees as its most valuable asset. The Company
attaches great importance to talent training and is committed to
achieving effective and unified development of its business
development and employee career through a systematic and
targeted training and development system.
New employee training of GF Securities in 2019
The Company held the fireworks show viewing event of National Day for employees and their families
39 Page
GF Securities 2019 Corporate Social Responsibility Report
40 Page
3
Section
Value to Shareholders
Prioritizing Value Growth and
Protecting Shareholders’ Interests
We cherish and make good use of each capital, treat every shareholder
equally, and constantly improve our corporate governance structure so as to
promote the Company’s value growth and provide satisfactory returns for
our shareholders. As a listed company of A + H shares, we especially focus
on strengthening the protection of the interests of small and medium
investors, fair and timely information disclosure and the continued
improvement in investor relations management, to earnestly fulfill our
obligations for our shareholders and investors.
Continued Growth of Corporate Value
Continued Dividend Distribution
Protecting the Rights of Small and Medium Investors
Compliance Operation and Integrity Management
41
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GF Securities 2019 Corporate Social Responsibility Report
42 Page
Continued Growth of Corporate Value
Continued Dividend Distribution
The Company has always adhered to operation principles of steady development and constant innovation. Against the
complex industry environment with erce competition, the Company endeavored to make progress and strived for
excellence, and withstood various major challenges in the industry and gradually becoming one of the most inuential
securities companies in China. The total assets, net assets, net capital, operating revenue, net prot and other main
operating indicators of the Company have top rankings in the industry for consecutive years. The details of the
operating performance indicators are as follows:
Rankings of main operating indicators of the Company in the past three years
Items
Total assets
Net assets
Net capital
Operating revenue
Net prot
2019/ Year End
2018/ Year End
2017/ Year End
5
4
5
5
5
4
6
6
4
5
5
4
5
6
5
Note 1: Source: WIND information, the Securities Association of China, 2020;
Note 2: The indicative data of net capital represents the data for parent company. The indicators of 2019 are based on unaudited statistical data for parent company. The indicators
of 2018 and 2017 are based on audited statistical data in the consolidated statements.
Main performance indicators of the Company in the past three years (from consolidated nancial statements)
Operating results
Total revenue and other income
(RMB in millions)
2019
30,077
2018
2017
22,817
28,614
Prot before income tax
(RMB in millions)
10,276
6,004
11,644
Net prot attributable to owners
of the Company (RMB in millions)
7,539
4,300
8,595
Return on weighted
average net assets
8.48%
5.07%
10.55%
Dividend Distribution Policy
The Company established a dividend distribution system with well-regulated
procedures, reasonable decision making process and clear rules.
The Company clearly stipulated in its Articles of Association the procedures and
decision-making process for dividend distribution and clearly stated the cash
dividend ratio: “In the event of no significant investment plans or significant cash
expenditure, etc., profits accumulatively distributed in cash for each of three
consecutive years should be no less than 30% of the average annual distributable
profits realized in the three years. ” The Board of Directors of the Company and the
management firmly implemented the dividend distribution policy of the Company.
Dividend distribution-related decision-making procedures and resolutions are all
subject to the supervision by the Supervisory Committee of the Company.
Dividend Distribution Arrangement
Over the years, the Company has continued to distribute dividends to
shareholders in accordance with internal and external laws and regulations.
On October 22, 2019, the Company held the first extraordinary general meeting in
2019 to consider and approve the 2019 Interim Profit Distribution Plan of GF
Securities. According to the 2019 Interim Profit Distribution Plan of the Company,
based on the number of shares held as at the record date, a cash dividend of
RMB2.0 (tax inclusive) for every 10 shares was distributed to all shareholders by the
Company during the Reporting Period.
Based on the Company’s
existing share capital of
7,621,087,664
shares
the total cash dividend
would be RMB
1,524,217,532.80
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GF Securities 2019 Corporate Social Responsibility Report
44 Page
Good Information Disclosure Practice
As a responsible listed company, the Company earnestly protects the rights of small and medium
shareholders to fully ensure their rights to know and the fairness in its information disclosure. The
Company successively made a number of rules and regulations including GF Securities Management
System for Information Disclosure, GF Securities Management Measures for Knowers of Inside
Information and GF Securities Management Procedures for the Registration of Knowers of Inside
Information, etc.. The Company appointed the Secretary to the Board and Representative in Securities
Matters to take charge of information disclosure, and the Board of Directors’ office to assist in information
disclosure and investor relations management.
During the Reporting Period, the Company convened 10 board meetings, 14 special committees meetings
and 2 general meetings. During the Reporting Period, a total of 90 A-share information (excluding the H-
share Announcement) were published in China Securities Journal, Securities Times, Shanghai Securities
News and Securities Daily and simultaneously disclosed on Cninfo (www.cninfo.com.cn) by the Company.
72 H-share information were disclosed on the website of the Hong Kong Stock Exchange
(www.hkexnews.hk) (excluding the Overseas Regulatory Announcement). There was no administrative
punishment by the CSRC due to non-compliant information disclosure or criticisms notified by SZSE
occurred, and no criticism from the SFC or the Hong Kong Stock Exchange was received. The Company’s
information disclosure has withstood the challenges in a complex environment and strictly met the
requirements of both domestic and Hong Kong.
Protecting the Rights of Small and Medium Investors
Online Voting Platform
In strict accordance with the requirements of the Guidelines on Articles of Association of
Listed Companies, the Company convened general meetings and provided an online
voting platform to facilitate shareholders’ participation in the meeting. In 2019, the
Company held two general meetings, both of which combined on-site voting and online
voting. The online voting platform was provided to public shareholders through the SZSE
trading system and the Internet. Voting results of the small and medium shareholders
(holding less than 5% of the stocks) were disclosed in the announcement on the
resolutions of the general meeting to effectively protect the voting rights of small and
medium shareholders.
Investor Relations Management
The Board and business managers of the Company value investor relations
management and information disclosure, emphasize on the truthfulness, accuracy,
completeness and timely and fair disclosure of information, actively protect the interest
of small and medium investors, listen and reply to proposals and consultative opinions of
small and medium investors in the ordinary course of work. The Company maintains
smooth integrative communication with institutional investors and individual investors by
means of telephone, email, website of the Company or the SZSE, regular or irregular
referral conference or roadshow, interview and research. In 2019, the Company
organized 2 local and overseas results presentations and answered 148 questions
raised by investors via the EasyIR platform of the SZSE.
The details are as follows:
Number of reception
22
Number of institutional participants
Over 200
Number of individual participants
No onsite visit by individual investors
Number of other participants
Whether or not disclose, reveal or leak
undisclosed signicant information
None
Not
45
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GF Securities 2019 Corporate Social Responsibility Report
46 Page
Compliance Operation and Integrity Management
A Comprehensive Compliance and Risk Control
Anti-money Laundering
Since 2019, the regulatory agencies have proposed higher standards for issues like the internal control, compliance
management, and business handling of securities companies through the issuance and implementation of a series of new
regulatory regulations, including asset management business, integrity requirements, overseas subsidiary management,
and anti-money laundering. In combination with the external regulatory situation and the actual development of the business,
the Company conducted an in-depth and comprehensive analysis of the regulatory policy requirements in a timely manner,
continuously reviewed and optimized the key points in compliance management, and organized relevant implementation
plans, carried out corresponding formulation of internal rules and policies and revision work, further covered and
strengthened key management and control; and simultaneously sorted out business processes, strengthened supervision
and inspection of system implementation, and better supported the continuous consolidation of various businesses and the
continuous improvement of the Company’s internal control mechanism.
During the Reporting Period, the Company outperformed the compliance training plan for the year, with total number of
compliance trainings of more than 100 sessions. The training scope achieved full coverage of the Company’s various
business lines, with its trainee covered in all head office departments, some branches and some subsidiaries, including
training on contract management, employee practice, Chinese wall, anti-money laundering and other aspects. In 2019, the
Company organized three on-site trainings for compliance specialists, including training on product sales suitability
management, key points of daily business audit, investment banking business compliance management, contract
management system operation practice, litigation case management, anti-money laundering and other topics, so as to
continuously improve the performance ability of the first-line compliance specialist.
Anti-bribery, Corruption, Extortion and Fraud
In 2019, in response to the call of the CSRC for building an industry culture of “compliance,
integrity, professionalism and steadiness”, and laying a solid foundation for the Company’s
long-term development, the Company formulated a special work plan to carry out a system-
wide industry culture development and special work for rectification of discipline, further
standardizing the conduct of employees and creating a refreshing and righteous, healthy
and positive working atmosphere.
In 2019, in order to establish and improve a long-term management mechanism for the
conduct of the Company’s employees and standardize the code of conduct of employees,
combined with the Anti-Unfair Competition Law of the People’s Republic of China and the
Regulations on the Integrity of Securities and Futures Operating Institutions and Their
Employees, the Company amended the Code of Conduct for Employees of GF Securities,
and organized all members of the Company to participate in training and examinations. The
revision and improvement of the code of conduct for employees is conducive to developing
employee’s sense of social responsibility and compliance with laws and regulations, and
advocating the dedication and integrity.
During the Reporting Period, the Company organized special actions for rectification of
discipline to further regulated employees’ practicing behaviors through strengthening the
propaganda and education of ethical code of conduct, and serious investigation of
violations of disciplines. The Company also issued the Notice on Organizing All Employees
to Study the Code of Conduct for Employees of GF Securities, and carried out the training
on Compliance Practice and Integrity for all employees, 100% of employees passed the
exam after participating the training, which effectively promoted integrity education.
Revolutionary traditional education and warning education by the leading
cadres of the Company
In 2019, the Company fully implemented the money laundering risk management requirements of regulatory
authorities to establish and improve internal control systems for anti-money laundering, took the lead in
establishing a money laundering risk assessment system in the industry, and steadily promoted various
basic work such as customer identity recognition, suspicious transaction reporting and money laundering
risk assessment, and continuously strengthened the publicity and training for anti-money laundering. In
2019, the Company revised the Anti-Money Laundering Management System and the Administrative
Measures on Money Laundering Risk Self-Assessment, and formulated the Management Measures on
Money Laundering and Terrorism Financing Risk, regulating the Company’s money laundering risk
management strategies, policies and procedures, and other management aspects in detail. Through fully
implementing the requirements for money laundering risk management, this revision further strengthened
the standard of money laundering risk management and control of the Company, which has stronger
management and guiding significance to strengthening the Company’s overall money laundering risk
management. Through decomposing and refining business processes, the internal control system has
covered all aspects of anti-money laundering, and more than 20 systems including the overall system were
established to provide institutional guarantees for the prevention and control of money laundering risks.
In 2019, the Company organized more than 500 group-wide anti-money laundering trainings during the year.
Construction of the Chinese wall
In 2019, the Company was committed to enhancing the capacity to control the group Chinese wall,
strengthening inside information management, and enhancing the capacity to identify conflicts of interest, so
as to prevent the improper flow and utilization of various types of major undisclosed information and prevent
the transfer of interest. In order to improve the follow-up investigation and monitoring management of the
Chinese wall, the Company used the big data system to increase the coverage of record monitoring,
realizing the instant messaging tool and office telephone record for personnel in key positions of the head
office departments, head office off-site offices and related subsidiaries. The Company developed an upgrade
and reconstruction plan for the Chinese wall management system to further support the needs of
international development such as the management of Chinese wall list, wall-crossing management, APP
office and simplified Chinese, English, and traditional Chinese support.
Company Trademark and Intellectual Property Protection
The Company strictly abides by the Trademark Law of the People’s Republic of China and other relevant
laws and regulations, respects and protects intellectual property rights, uses software and hardware
products provided by suppliers within the scope stipulated by the contract; uses genuine systems, office
and information software to avoid infringement of the intellectual property of others.
During the Reporting Period, by leveraging on the well-known trademark, the Company proactively
safeguarded its rights and demonstrated the value of trademark and brand name. The Company applied
the special fund award of RMB500,000 for 2019 Guangzhou Development Zone Quality Zone by virtue of
the recognition of well-known trademark in 2018, which was the only applicant in Guangzhou
Development Zone that received awards for well-known trademark in 2019.
47
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GF Securities 2019 Corporate Social Responsibility Report
48 Page
4
Section
Giving Back to the Community
Actively Rewarding the Community and
Fulfilling its Duty as a Corporate Citizen
We prioritize “being a corporate citizen” as one of our core missions and
integrate community welfare into our development philosophy. On the basis
of continuously achieving our own sound development, we actively facilitate
the community, care for the environment and the ecological development
and support the disadvantaged community, proactively undertake and fulfill
the social responsibilities of corporate citizen, give back to the community
and the public, and contribute to the delivering of “positive energy” of
society.
Significant Social and Economic Contributions
Green Operation and Environmental Protection
Improve the Company’s Procurement Management to
Enhance the Suppliers' Performance on Environmental
and Social Responsibility
Devoted to Charity Work and Giving Back to the Society
Well-Targeted Poverty Alleviation and Coupling Support and Help
Awards and Recognitions for the Charity Work of the Company in 2019
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GF Securities 2019 Corporate Social Responsibility Report
50 Page
Significant Social and Economic Contributions
The Company contributed a total tax including income tax expense and tax and surcharges of RMB3.642 billion,
RMB2.93 billion and RMB3.817 billion, respectively from 2017 to 2019. The Company achieved a social contribution
per share of RMB3.35.
Social and economic contributions of the Company in the past three years
Social and economic development
contributions (RMB ten thousand)
2019
2018
2017
Income tax expense
216,596.11
137,229.32
256,065.47
Tax and surcharges
165,062.65
155,792.00
108,181.16
Cash dividend distributed/
planned to be distributed
419,159.82
-
304,843.51
Interest expense
767,649.47
825,011.40
754,784.58
Securities and futures
investor protection funds
8,650.82
7,996.54
10,948.54
Donations
Staff costs
Total
1,250.64
3,776.49
1,695.86
641,892.10
476,301.73
683,636.69
2,220,261.61
1,606,107.47
2,120,155.81
Social contribution
per share (RMB)
3.35
2.67
3.51
Note1: Cash dividend distributed/planned being data from the parent company, all the other data listed above are from the consolidated financial statements.
Note2: The weighted average number of ordinary shares used in the calculation of the social contribution per share is 7,621,087,664 shares.
Note3: Formula for calculating the social contribution per share: social contribution per share = earnings per share (RMB0.99) + added value per share (RMB2.36). Of which:
added value per share = (tax revenue created for the state within the year + salaries to employees + borrowing interest paid to creditors + corporate donations + securities and
futures investor protection funds - other social costs resulting from environmental pollution, etc.) / number of shares. In addition, tax created for the state within the year includes
income tax expense (including income tax of the current period and deferred income tax), tax and surcharges (VAT, businese tax and other tax and surcharges) on the accrual
basis. Staff costs include salary, bonus, welfare expenses, housing funds and other staff cost. For details, please refer to the Annual Report. Interests paid to creditors include
interest expense on customers' deposits and interest expenses on interbank borrowing, bond repurchase and issuance of bonds and so on, third-party interests in consolidated
structured entities. No significant environmental pollution events occurred in 2019. And “other social costs resulting from environmental pollution, etc.” is 0.
Supporting the Real Economy
By actively serving the real economy and directing capital under the principle of “avoidance of virtual economies and flow into real economies”, the Group
helped enterprises to achieve substantial development by the capital market through equity financing business. In 2019, with the successful implementation
of major reforms for the SSE STAR Market and piloted the registration-based IPO system set up by the PRC, and the equity financing business of securities
firms ushered in new development opportunities, which had a significant impact on the business operation model of equity financing industry of securities
firms. During the Reporting Period, the Company continuously improved the operation mechanism of the investment banking, adhered to customer-oriented
principle to promote the transformation and development of the investment banking business, actively respond to national strategic deployment and
regulatory requirements by focusing on the arrangement of SSE STAR Market project, and made great efforts to development and cultivation of SSE STAR
Market project and bring to list.
During the
Reporting Period
The Company completed
34
equity nancing projects
for which the Company acted
as a lead underwriter.
Ranking 4th in the industry
The equity nancing lead
underwritten amount was
RMB
26.614
billion.
The lead
underwritten amount was
RMB
8.96
billion.
Ranking 8th in the industry
Ranking 5th in the industry
Among these projects, the Company acted as a
lead underwriter for 16 IPOs.
Source: WIND, statistics of the Company, 2020
Against the background of deleveraging and avoidance of virtual economies
and flow into real economies, as a direct financing channel, bonds financing
has exert positive effects on optimizing social financing structure and reducing
social financing costs. The clients served by GF Securities cover the real
economy sectors such as transportation, electricity, aviation, construction and
public resources, the types of bonds underwritten and issued include
renewable bonds, green bonds, special bonds for urban parking lots and
integrated subterranean piping system. The proceeds were mainly used in
policy-oriented sectors such as new energy development, public facilities,
subterranean piping system, roads and bridges, making significant
contributions to the development of urban and rural infrastructure construction
and the solution of regional imbalances and people’s livelihood issues.
In 2019
The Company acted as the
lead underwriter for
166
bonds.
Lead underwritten amount of
RMB
135.929
billion in total.
Lead underwritten amount
increased by
41.13%
year on year
Source: WIND, statistics of the Company, 2020
As of the end of 2019, the number of enterprises listed on the
NEEQ was 8,953, representing a decrease of 1,738 compared to
the beginning of 2019. The Company adhered to the core
principle of discovering value. Leveraging on its outstanding
research capabilities, the Company strengthened business
synergy and provided high-quality integrated services for quality
customers.
As of the end of 2019,
the Company recommended a total of 64 companies
listed on the NEEQ as the lead brokerage, of which
there were 12 innovative enterprises.
Source: NEEQ, Statistics of the Company, 2020
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GF Securities 2019 Corporate Social Responsibility Report
52 Page
By playing full role in professional institutional investors and applying excellent investment research capabilities, the Company deeply
explored the real enterprises with high-tech, high added-value and market potential, effectively enhancing the resource allocation
efficiency, promoting direct social financing, and making positive contributing to the development of the real economy.
Supporting the Private Enterprises
As of the end of 2019
As of the end of 2019
the publicly offered funds managed by
GF Fund of the Group, have reached
RMB
502.56
billion
the publicly offered funds managed by E Fund,
an investee company of the Group, have reached
RMB
730.87
billion
representing an increase of 7.28%
as compared to the end of 2018
representing an increase of 11.75%
as compared to the end of 2018
nd the total fund size excluding money market funds
and short-term wealth management bond funds was
RMB278.46 billion,
and the total fund size excluding money market funds
and short-term wealth management bond funds was
RMB405.086 billion
aranking 7th in the industry
ranking first in the industry
Source: China Galaxy Securities Fund Research Center, 2020
Private equity investment institutions enable capital to directly serve the real economy and enrich the direct investment and financing
system of the capital market, thereby actually serving the transformation and innovative growth of the real industry, which is in line
with the national innovative strategic development direction. As a private equity investment institution, GF Xinde of the Group, pays
great attention to the development of strategic emerging industries, green environmental protection industries and certain key areas
of “Made in China 2025”. GF Xinde worked with Bay City Capital, a well-known VC investment institution in the United States, to
establish an international life science fund in 2017, pursuing the investment strategy of “Combining China’s Growth Momentum with
Global Resources”, it invested in a number of pharmaceutical and biotechnology companies in the United States with advanced
research and development capabilities including Gossamer Bio, Inc. and NEXTCURE, INC. in 2019.
In 2019, through direct leasing model, GFFL directly purchased production equipment
for enterprises to promote the production thereof, and invested a total of 5 projects with
a total lease of RMB65.89 million. As asset finance, financial leasing is an integration of
leasing-assets and financing, a connector of finance and the real economy, and has
comparative advantages in stimulating industrial investment, promoting technological
upgrading, supplementing enterprise liquidity, optimizing asset and liability structures of
enterprise, and integrating upstream and downstream resources of the industry.
In 2019, GFHK actively
promoted the “full circulation”
project of H shares, which was
beneficial to the expansion and
strengthening of listed
companies by making better use
of overseas capital markets.
Supporting the Micro, Small and Medium Enterprises
In 2019, the Company helped the micro, small and medium enterprises to expand their capital strength through the NEEQ business, and
enhance their market image and influence. As of the end of 2019, the Company recommended a total of 64 companies listed on the NEEQ
as the lead brokerage, of which there were 12 innovative enterprises (Source: NEEQ, Statistics of the Company, 2020).
In 2019, the Company invested RMB20 million in integrated credit enhancement bonds for the micro, small and medium enterprises,
issued 8 tranches of GF Hengjin- Special Plan for Joint Factoring Supply Chain Financial Asset Support, with a cumulative issuance size
of RMB6.084 billion, which successfully provided supply chain financing for 3,368 receivables from 1,253 micro, small and medium
enterprises, solved the problem of difficulty in collection of funds for the micro, small and medium enterprises, and helped the micro, small
and medium enterprises to reduce the pressure of collection of receivables through inclusive finance.
In 2019, GF Securities proactively responded to the innovative business of the SSE, and successfully applied for the qualifications as core dealer of credit
protection contract and issuing institution of credit protection certificate of the SSE, and actively participated in the first batch of credit protection certificate pilots
as investors at the end of the year, buying 3 certificates with notional principal of RMB34 million, and increasing the investment in private enterprise financing
instruments and poverty alleviation bonds of equal amount. During the year, the Company actively implemented the requirements to support the financing of
private enterprises through investing RMB5.22 billion, RMB350 million and RMB190 million in private enterprise bonds, investment bail out bond and special
poverty alleviation bonds, respectively, and actively responded to the central government’s call by investing with its own funds.
During the year, the Group successfully issued a lease of ABS for PingAn Leasing, which is the 2019 special plan for PingAn Leasing five-phase asset-backed,
with an issuance size of RMB1.042 billion. 47 assets in asset pool of the project are all financial leasing claims, involving 14 private enterprises with their main
industries in manufacturing, wholesale and retail, and commercial services. Through the issuance of the project, the Company provided financing to 14 private
enterprises.
During the year, through adhering to the industry purpose of serving the development of the private real economy, the Group actively responded to the
regulatory call through submitting the first ETF fund with the SZSE Private Enterprise Development Index as its investment target - the GF SZSE Private
Enterprise Development Trading – Index Securities Investment Open-ended Fund in the market (referred to as Private Enterprise Development ETF), actively
exerting the professional investment capabilities of public fund and guiding the use of funds to strengthen the capacity of financial services for the real economy,
and making contribution to the development of private enterprises, so as to boost the healthy development of private enterprises.
The subsidiary GF Xinde, worked with Utrust Holdings and
ICBC Investment to jointly establish the Guangdong
Xinnengdong Bail Out Fund (廣東新能動紓困基金), and
invested in high-quality listed companies that are in line with
national and Guangdong industrial development directions,
with better development prospects and certain liquidity
pressure.
As the only domestic financial leasing company independently developed and
wholly-owned by top securities firms, during the Reporting Period, the subsidiary
GFFL, mainly focused on developing an investment banking leasing company
model to provide the micro, small and medium enterprises with comprehensive
solution of “leasing-assets + financing + intelligence + innovation”, reflecting the
characteristics of integration of “leasing + securities”, and obtaining many honors in
the financial leasing industry.
Supporting Green Economy
By adhering to the philosophy of “Lucid Waters and Lush Mountains are Invaluable Assets”, GF Securities
actively promoted green financial policies in the Company to boost the development of green financial
business.
During the Reporting Period, the Group worked pretty well in terms of green bond underwriting, support for
green corporate equity financing, non-public offering and asset securitization. In terms of equity financing,
GF Securities acted as the sponsor and underwriter for a number of enterprises in green industry and green
projects, helping such enterprises in financing of RMB4.676 billion, and acted as the underwriter for 3
environmental protection enterprises, raising a total of RMB1.963 billion through convertible bond issuance
and non-public issuance. In terms of bond underwriting, GF Securities acted as the lead underwriter for a
number of environmental protection projects with a total underwriting amount of RMB3.54 billion, helped
Guangzhou Metro Corporation to successfully implement the first domestic green asset securitization
product with charge right of ticket as the underlying asset, issuing green asset securitization products with
an aggregate amount of RMB5.0 billion.
In response to the call for the construction of a green financial system, as a lead underwriter, GF Securities
helped Guangzhou Metro Corporation to successfully get the approval in respect of its proposed issuance of
green bonds with a total amount of RMB30.0 billion. Such bond project is the largest green bond in size
approved so far and the first corporate bonds of prime entities issued by Guangzhou. It innovatively
integrated the dual attributes of “corporate bonds of prime entities” and “green bond” and is the first
corporate bond that was designed under types of “public” + “private” in the history. The project achieved
extensive media coverage and was well-received by all circles of the society. Under the call of the central
government to support the development of green industries and promote the development of green finance,
the issuance of green corporate bonds by the Guangzhou Metro has great social demonstration effect on
financing innovation of major projects in Guangzhou.
In September 2019, GF Fund issued the
GF ChinaBond Agricultural Development
Bank of China Bond Index Securities
Investment Fund (廣發中債農發行債券總
指數證券投資基金), which raised over
RMB10 billion. The Group strongly
supported the development of green
finance through the issuance of agricultural
development bond fund, which played an
active role in flowing the social funds to the
“agriculture, rural areas, farmers” and
green industries, and promoted the green
development of the real economy.
In 2019, GF Asset Management issued
“double green” shelf asset securitization
products of GF Hengjin-Guangzhou Metro
Corporation series, with a total size of
RMB5.0 billion. The series of projects
obtained both green entity and green
underlying assets approvals from the green
bond rating institute, and was a rare
“double green” shelf asset securitization
products in the market, which has a strong
market influence.
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GF Securities 2019 Corporate Social Responsibility Report
54 Page
Supporting Environmental Companies
Taking into account of the actual situation of corporate clients, the Group helped the qualified customers to increase the proportion of direct financing,
stabilize funding sources, expand financing channels, which has ensured the going-concern ability of enterprise through green bond, a new type of
financing instrument. In order to boost the construction of ecological civilization, GF Securities acted as an underwriter for issuance of 13 tranches of
green bonds in total in 2019, with an issuance size of RMB22.39 billion, effectively guiding the use of social funds to invest in green industries such as
environmental governance and energy conservation, emission reduction and low-carbon environmental protection, and contributing to facilitate the
construction of ecological civilization and support for the development of green industries.
During the Reporting Period,
the Company completed the issuance of 26
bonds for environmental protection enterprises
the issuance sizes of
environmental protection
corporate bonds were RMB
14.27
billion
the principal activities of bonds issuer
related to environmental protection or the
use of proceeds related to environmental
protection
environmental protection
enterprise bonds were were RMB
27.02
billion
with a total
amount of
RMB
41.29
billion
Of which
In 2019, the Company invested a total of RMB1.51 billion in environmental protection
enterprise bonds, covering numerous sectors such as new energy development, waste
and wastewater treatment, environmental governance, clean energy, energy saving and
emission reduction, efficient energy storage and smart energy. The Company provided
market-making services for NEEQ-listed companies in environmental protection industries such
as sewage treatment equipment and waste plastic recycling, and participates in the financing of
the aforesaid listed companies by subscription of market-making treasury shares.
In 2019, GFFL actively implemented the development
of environmental protection enterprises through
covering its project in segments such as sewage
treatment, clean energy and green agriculture, boosting
the enterprise to expand the revitalization of green
assets, so as to realize the upgrading of equipment,
and implement sustainable development strategies.
Proactively Playing the Financial Support Role in
the COVID-19 Prevention and Control
Since the outbreak of Novel Coronavirus (COVID-19) Pneumonia epidemic,
by leveraging on years of industry experience and a deep understanding of
the internal logic of the industry in which the clients operate, the Company
promoted the functions of “value discovery”, “value exploration” and “value
creation” of professional investment banking into full play, combated
epidemic and coped with the difficulties with clients by outstanding
professional literacy, flexible and efficient service capabilities, actively
playing the financial support role in the COVID-19 prevention and control, so
as to continue to contribute to the development of private economy in the
PRC.
The Company combated epidemic and coped with the difficulties with
clients by giving full play to the function of financing intermediary, and
actively supported the COVID-19 prevention and control. During the period
of epidemic, the Company acted as a leading underwriter for multiple
tranches of bonds for COVID-19 prevention and control, such as Renewable
Corporate Bonds Publicly Issued by State Development & Investment Corp.,
Ltd. to Qualified Investors in 2020 (for COVID-19 Prevention and Control)
(the First Tranche), with a financing size of RMB500 million, Renewable
Corporate Bonds Publicly Issued by International Far Eastern Financial
Leasing Co., Ltd. (遠東國際融資租賃有限公司) in 2020 (the First Tranche)
(for COVID-19 Prevention and Control) (Type 1 Bonds), with a financing size
of RMB1.5 billion, Renewable Corporate Bonds Publicly Issued by
International Far Eastern Financial Leasing Co., Ltd. (遠東國際融資租賃有
限公司) in 2020 (the First Tranche) (for COVID-19 Prevention and Control)
(Type 2 Bonds), with a financing size of RMB500 million.
In February 2020, two bonds for COVID-19 Prevention and Control in
Shandong Province that the Company acted as their mandated lead
underwriter - Renewable Corporate Bonds of Qilu Transportation
Development Group Company Limited (齊魯交通發展集團有限公司) in
2020 (the First Tranche) (for COVID-19 Prevention and Control) and the
First Tranche of Short-term Financing Bond of Yankuang Group Company
Limited(兗礦集團有限公司) in 2020 (for COVID-19 Prevention and Control)
were successfully issued. The issuance size of bonds for COVID-19
prevention and control of Qilu Transportation was RMB1.0 billion, with a
coupon rate of 3.44%, which was the lowest interest rate for renewable
corporate bonds issued by local state-owned enterprises nationwide
historically. The issuance size of bonds for COVID-19 prevention and control
of Yankuang Group was RMB1.0 billion, which was the first batch of bonds
for COVID-19 prevention and control bond in coal industry in the interbank
bond market nationwide.
On February 24, 2020, BESTORE Co., Ltd. (良品鋪子股份有限公司)
sponsored and underwritten by the Company, was officially listed on the
main board of the SSE. The Company acted the sole sponsor and lead
underwriter in this project. BESTORE is the first company in Hubei province
which obtained approval and listed successfully during the outbreak of
COVID-19 epidemic. In order to complete this issuance well, with the unified
deployment of the CSRC and the guidance of the SSE, the Company
overcame difficulties such as the inconvenience of delivery of issuance
materials after the lockdown of Wuhan and the quarantine required for
representatives of securities firms in other cities to enter Shanghai, and
actively communicated with the SSE and discuss alternatives, which
effectively guaranteed the smooth progress of the issuance plan.
Green Operation and Environmental Protection
The Company strictly complies with laws and regulations such as Environmental Protection Law of the People’s Republic of China
and Energy Conservation Law of the People’s Republic of China embedded the green management philosophy in its operation so as
to achieve sustainable growth and reach an organic combination of social, environmental and economic benets. The Company has
long been actively practicing green business philosophy, vigorously promoting paperless ofce and taking a variety of means to
reduce the negative impact of the Company’s operation on the environment and natural resources.
Green Office
In 2019, the Company officially moved into GF Securities Tower for office, which is the head office
tower of the Company. In the operation of the tower, the Company has adopted a series of measures
to develop a green office environment. Indoor air treatment is the focus of construction of the tower
project, as such, the leaders of the Company repeatedly inspected the tower on site and made
specific instructions for air treatment, which required to strictly implement the principle of “employees’
health and safety first” and create first-class working environment of high quality and health for
employees. In February 2019, SGS (Société Générale de Surveillance, a global leader in inspection,
verification, testing and certification services) issued the indoor air monitoring report of GF
Securities Tower, which indicated that all 142 points sampled in GF Securities Tower have met the
standards.
During the stage of indoor air treatment, the Company engaged the top domestic air treatment
companies to effectively promote air treatment by chemical treatments such as irradiating ultraviolet
rays to emit ozone and using deodorants, and actively integrated physical measures to improve the
efficiency of air treatment by placing a large number of air purifiers, propeller fans, activated carbon
bags, fans, green plants and other materials. In addition to meeting the GB50325-I-Class I
(Household) and Class II (Office Building) of the Code for Indoor Environmental Pollution Control of
Civil Building Engineering, and GB/T18883 and LEED IEQ3.2 of Indoor Air Quality Standards, the
indoor air environment after treatment also achieved sterilization and anti-mold. In accordance with
the Company’s higher requirements of “taking employees’ physical comfort as the standard”, the
project construction and execution team continued to conduct thorough air treatment and ventilation
and odor-free treatment on each floor of the tower.
Evening view of GF Securities Tower
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GF Securities 2019 Corporate Social Responsibility Report
56 Page
Energy Conservation and
Emissions Cutting Efficiency
The Company actively takes measures to save electricity and water and reduce
greenhouse gas emissions. In public areas, the Company rationally optimizes the power
supply and distribution system to reduce consumption; optimizes lighting control in
public areas such as parking lots, lobby, and oor circular passages, and provides
appropriate lighting modes according to different time periods and areas to reduce
electricity consumption; controls the temperature of air-conditioners at an appropriate
level, monitors the operation of air-conditioning system, adjusts operating parameters in
time to reduce energy consumption; shuts down certain equipment during the transition
season; and has set up a rainwater recovery system which is currently in use in the GF
Securities Tower to collect rainwater and use as sight used water after treatment.
Key performance indicators on environment
of the Group in 2019
Compared with 2018, the Group made good progress in energy conservation and emissions cutting. Key performance
indicators such as total water consumption, total greenhouse gas emissions, and total hazardous waste production
were optimized, and the recycling rate of waste toner cartridges was increased.
During the Reporting Period, the headquarters office building was relocated to the GF Securities Tower. Through
adopting technologies and measures such as saving electricity and water, recycling rainwater, phasing out
fluorescent tubes and recycling toner cartridges, the recycling volume of waste toner cartridges increased by
0.15 tonnes, the total water consumption decreased by 7.02%, the total greenhouse gas emissions decreased
by 1.42%, and the total hazardous waste produced decreased by 1.38%. However, the total energy consumption of
the Group, energy consumption per employee, greenhouse gas emissions per employee, and per capita non-
hazardous waste generation all increased slightly. There is still room for improvement in the management of key
performance indicators on environment.
In the office area, the Company has also adopted a series of energy-saving measures: shuts down
conference equipment in time through remote monitoring; defaults its printers output color as black and
white and prints on both sides to reduce paper consumption; optimizes and upgrades the video conference
system, paperless conference system, teleconference system, conference room reservation system, etc.,
and continue to outsource printing in order to save energy; and turns off the light in the office area when
leaving to saving electricity.
In order to reduce the impact of greenhouse gas emissions, the Company has long encouraged the
circulation of idle assets and equipment in its system. By providing incentives to the receiving departments,
the Company promoted the reuse of old assets and equipment, reducing new purchases and saved
resources. The Company encourages employees to commute by public transport, reduce the use of private
cars, and arranges 4 shuttle buses, with an average of 150 passengers per day, which travel to the living
quarters of its staff.
The Company's headquarters has eliminated ink-jet printers. The Company separately arranges toner and
the toner cartridges as for printing equipment and advocates to use toner cartridge and ink box for many
times by adding toner/water. Each toner cartridge or ink box is reused 5-6 times on average, which reduces
the waste of toner cartridge and ink box. By supporting double-sided utilization of paper, the Company
reused 950,000 pieces of A4 paper in 2019. The headquarters also adopted an electronic facsimile system,
which received 7,455 faxes and 10,236 pages of fax in 2019, saving paper in an effectively manner.
Resource consumption and other key performance indicators of the Company in 2019(1)
Total energy consumption
(2)(3)
(Mwh)
Direct energy consumption (Mwh)
Indirect energy consumption (Mwh)
2019
2018
39,710.70
35,462.08
13,449.10
26,261.60
/
/
Total energy consumption per employee (MWh/employee)
3.38
2.91
3
Total water consumption (m )
159,646.59
171,692.11
Water consumption per employee (m /employee)
3
13.60
14.10
Total GHG emissions (scope 1 and 2) (tonnes)
(5)
(6)
18,573.12
18,840.05
RESOURCE CONSUMPTION
Energy
consumption
Water
consumption
(4)
EMISSIONS
Greenhouse
Gas (GHG)
emissions
Direct GHG emissions (scope 1) (tonnes)
Indirect GHG emissions (scope 2) (tonnes)
3,291.51
15,281.61
Total GHG emissions (scope 1 and 2) per employee (tonnes/employee)
Total production of non-hazardous wastes (tonnes)
Non-hazardous
wastes
(7)
Production of electronics wastes (tonnes)
Production of paper wastes (tonnes)
Paper wastes recycled (tonnes)
Hazardous
wastess
Production of non-hazardous wastes per employee (KG/employee)
Total production of hazardous wastes (tonnes)
Toner and ink cartridges wastes (tonnes)
Fluorescent tube wastes (tonnes)
Toner and ink cartridges wastes recycled (tonnes)
Production of hazardous wastes per employee (KG/employee)
1.58
98.26
50.45
47.81
5.77
8.37
2.14
1.58
0.56
0.55
0.18
/
/
1.55
83.74
50.05
33.69
20.63
6.88
2.17
1.39
0.78
0.40
0.18
(1) The direct energy consumed by the Company mainly includes gasoline and diesel; indirect energy is mainly purchased electricity.
(2) Total energy consumption represents the direct and indirect energy consumption, which is calculated based on the conversion factors as stipulated in the General Principles for Calculation of the
Comprehensive Energy Consumption(《綜合能耗計算通則》) (GB/T 2589-2008) issued by the national standard of the People’s Republic of China.
(3) Adjustment of statistical scope and caliber: the Company's headquarters office has officially moved into GF Securities Tower since March 2019. The statistical scope of this year's resource
consumption and emissions data includes the headquarters, branch offices, sales offices and subsidiary office areas. The caliber of per capita energy density and per capita emission density is
adjusted accordingly. The data for 2018 in this report was recalculated based on our adjusted caliber.
(4) Due to its business nature, water resources of GF Securities are all derived from municipal water supply, and the water consumption mainly represents the domestic water used by the staff of GF
Securities during office hours.
(5) Due to its business nature, the significant air emissions of GF Securities are the GHG emissions, arising mainly from the use of electricity and fuels derived from fossil fuels. The GHG inventory
includes carbon dioxide, methane and nitrous oxide, arising mainly from the use of electricity and fuels. GHG emissions data is presented as CO2 equivalent and calculated based on the “Emission
Factors of China’s Regional Power Grid Baseline of 2017 Reduction Project” (《2017年度減排項目中國區域電網基準線排放因子》) issued by the Ministry of Ecology and Environment of the People's
Republic of China and the Revised 2006 IPCC Guidelines for National GHG Inventories in 2019 from the IPCC.
(6) GHG scope 1 represents GHG emissions generated directly from the operations of the Company; GHG scope 2 represents the “indirect energy” GHG emissions arising from the power consumed
(purchased or acquired) internally by the Company;
(7) Non-hazardous waste and hazardous waste are both disposed of or recycled by a qualified third party or supplier;
(8) As the Company's recycling management of paper wastes was handed over to qualified third parties or suppliers for disposal or recycling in 2019, the data collection scope of the Group's paper
wastes recycled is narrower than in 2018, resulting in a larger decline in this indicator this year .
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GF Securities 2019 Corporate Social Responsibility Report
58 Page
Improve the Company's Procurement Management
to Enhance the Suppliers’ Performance on Environmental
and Social Responsibility
Devoted to Charity Work and Giving Back
to the Society
While focusing on its own environmental and social responsibility performance, the Company also actively promoted suppliers to
improve their performance on environmental and social responsibility. To manage suppliers’ environmental and social risks, the
Company integrated the environmental and social responsibility requirements for suppliers into the process of supplier management.
During the Reporting Period, the Group performed its social responsibility as an enterprise citizen through actively give
back to the society and the public when seeking for economic benets. The total charity expenditure of the Group
amounted to RMB12.5064 million during the Reporting Period.
Establishment of the procurement system
Annual work result of GF Foundation
In order to standardize the procurement activities, prevent the procurement risks, reasonably control costs and guarantee the
procurement quality as well as to facilitate its procurements in a reasonable manner and meet the Company’s operating
management needs, the Company organized and accelerated the centralized procurement management, and developed a series
of files for the year, including but not limited to GF Securities Procurement Management System, GF Securities Centralized
Procurement Management Measures, Rules on Procedure of GF Securities Centralized Procurement Management Committee,
Implementation Rules on GF Securities Centralized Procurement, Rules on GF Securities Centralized Procurement Suppliers
Management, Rules on GF Securities Centralized Procurement Catalogue Management and Rules on GF Securities Centralized
Procurement Assessment Management, to direct its procurement activities in accordance with relevant national laws and
regulations and related management systems of the Company.
Procurement management measures
As set out at the files such as Rules on GF Securities Centralized Procurement Suppliers Management, the Company has set up management measures
in relation to suppliers’ sourcing, record, examination and grading, which also clearly stipulated that products provided by suppliers shall meet the national
security and environmental standards and suppliers have to operate in good faith and protect business secrets according to relevant laws. The Company
will gradually carry out the investigation and evaluation activities for suppliers, so as to ensure that procurement activities can not only save the
Company’s costs but also promote the social cost reduction, efficient competitions and the industry development.
Referring to the GF Securities Procurement Management Measures, the Company’s supply and procurement management is aimed to control the cost
reasonably and guarantee the procurement quality. All cooperated suppliers should be of good commercial reputation and social responsibility
performance, and provide goods and services in line with national security and environmental protection standards, details of which are listed as follows:
1
The Company attaches great
importance to the business and social
ethics of the suppliers and develops
cooperative relationship with suppliers
which values commitments in the
contracts and low carbon and green
operation with strong sense of social
responsibility. The Company values
business integrity with its suppliers to
facilitate mutual progress and
improvements.
2
The Company has formed rules so that
the suppliers could participate in
competitions in an open and fair way. It
sets out that the Company should not
have differentiated or discriminated
treatment on certain suppliers; it would
strictly monitor and prevent all kinds of
business bribery; and employees or
personnel having any interest
relationship with the supplier should not
be involved in the business activity.
3
The Company strictly implements its
rules during tenders: no fake tender,
disclosure of the tender base or other
ways of collusive tenders; no demanding
or accepting commission, secret
commission, benefits, cash, securities or
other forms of improper interests other
than as set out in the contract; no
unauthorized acceptance of
investigation trip or travel arranged by
suppliers; no unauthorized occupation of
legitimate business interests yielded by
suppliers to the Company by employees.
The Company adopts an open attitude to its suppliers and welcomes all kinds of suppliers with strong competitiveness, good reputation and high
performance cost ratio products or services to participate in the competition, continues to broaden the supply channels and pays attention to looking for
quality suppliers. It conducts continued investigations on the market conditions prior to, during and after the procurement, inspects and evaluates the
capability and performance of the suppliers to fulfill their obligations, gradually establishes a qualified supplier roster, and files the tracking and evaluation
record for suppliers’ performance in fulfilling their obligations, which will be used as an important basis to decide whether to continue the cooperation.
Contract fulfillment ratio of the
procurement suppliers in 2019
Contract fulfillment ratio of
the procurement suppliers
100%
The GF Foundation of the Guangdong Province founded by the Group actively organized events to help the poor and support students and education.
The charity expenditure for the whole year was RMB20.2377 million, which actively contributed to the sustainable development of society.
Operation of the GF Foundation 2019
Total donations received during the year (RMB ten thousand)
Donations from individual employees (RMB ten thousand)
Total outgoing donations during the year (RMB ten thousand)
1,378.51
16.89
2,023.77
GF Foundation, as a privately raised charity foundation for public welfare founded by GF
Securities, GF Fund, GF Futures and GF Xinde, has become the first foundation in China that
was mainly sponsored by securities firm and obtained the highest Level 5A rating by social
organizations. Focusing on helping the poor and supporting students and education, the GF
Foundation organized a number of social welfare projects with strong impact, such as the
“Small-scale start-up support for university students”, the “Youth Support” -Impoverished
Students Caring Program, the “GF Pearl Class” and the “GF Scholarship for Lingnan College
of Sun Yat-sen University”.
The Company actively integrates into the national poverty alleviation strategy. Under the
leadership of Chairman Lin Zhihai of GF Foundation, the Company has assisted Longxi
Village in Ruyuan County, Guangdong Province, Baijiadong Village and Tianjinggang Village
in Lechang City, Guangdong Province, and three national-level poverty-stricken counties such
as Wuzhishan City, Baisha Li Autonomous County and Lingao County in Hainan Province
through the GF Foundation platform. Focusing on poverty alleviation through financial means,
poverty alleviation through industrial development, poverty alleviation through education,
poverty alleviation through Party building and poverty alleviation through charitable and social-
welfare activities, the Company has effectively ensured the systematization and sustainability
of poverty reduction.
The GF Foundation awarded the title of "2018 Outstanding
Social Organization" in 2019
The GF Foundation continues to adhere to the core values of GF Securities, leverages the professional advantages of the corporate financial group
structure to further innovate the development model of public welfare undertakings, and is committed to creating a more transparent, efficient and
sustainable charity platform in order to write glorious chapters and realize its ambition on the road to public welfare.
On March 29, 2019, the Fourth General Meeting of the Third Session of Federation of NCOs of Guangdong Province and the Conference of Selecting
the Best (廣東省社會組織總會三屆四次會員大會暨評先選優大會) was held in Guangzhou. The GF Foundation was awarded the "2018 Outstanding
Social Organization" and became one of the three foundations for this award; Lin Zhihai, Chairman of GF Foundation, was selected as the "Top Ten
Social Organization Chairmen of 2018".
59 Page
GF Securities 2019 Corporate Social Responsibility Report
60 Page
Small-scale start-up support for university students of GF Securities
GF Fund "Hushan High School" education donation project
At the beginning of 2015, Premier Li Keqiang
proposed "Widespread Entrepreneurship and
Innovation", and the word "Maker" was first
written in the government work report. The State
Council and the Communist Youth League Central
Committee issued documents multiple times to
support innovation and entrepreneurship, and the
strengthening of innovation and entrepreneurship
education reform. From 2015 to the end of 2019,
the GF Foundation and the KAB (Know About
Business) National Promotion Office held four
sessions of “Small-scale Start-up Support for
University Students”, which collected 5,080 small-
scale start-up projects and 4,100 of which passed
the primary and entered the national competition,
covering nearly 1,000 colleges and universities
with more than 2 million people participated in the
project display. Since the start of the project in
2015, the Company has invested RMB13.6
million and has provided more than RMB3.5
million of support funds to 200 youth teams of
start-up.
This year, in order to better serve the rural revitalization strategy and encourage university students to
start business in their hometowns, the “Small-scale Start-up Support for University Students” of GF
Securities set up 10 rural revitalization innovation awards. At the same time, GF Qianhe and investor
education base of GF Securities continued to work together and provide entrepreneurs with a platform for
display and exchange. They continuously tracked and served entrepreneurial practices of college student
entrepreneurs by matching investment and financing, increasing corporate combat capabilities, and
helping entrepreneurs sort out and optimize projects.
Hushan High School is a key high school in Dapu County, Meizhou City, a poverty-stricken area in Guangdong Province. The GF Foundation donated
RMB420,000 to Hushan High School for the living and academic assistance of 45 poor but outstanding high school students, and launched the 2019 GF
Fund "Gathering Wealth and Building Dreams (聚富築夢)" Summer Camp Activity for poor students. This education aid project is not only GF
Foundation’s first charity project for education after its establishment, but also an ongoing project under the GF Fund's "Gathering Wealth and Building
Dreams" educational charity program, which focuses on "helping the poor" and "supporting students and education", with a view to helping poor students
in Hushan High School receive a better education, pursue a better life, and realize dreams of life.
2019 Small-scale Start-up Support for University Students of GF Securities results release conference held in Beijing
GF Foundation donated RMB420,000 to Hushan High School
Poor students of Hushan High School participated in the 2019 GF Fund “Gathering Wealth and
Building Dreams” Summer Camp
GF Securities in action — rush to the aid of Hubei to fight against the epidemic
Since the outbreak of COVID-19 in early 2020, GF Securities has been concerning about the safety of the people and medical staff in Hubei
Province. During the outbreak, the Company has been shouldering its social responsibility, with its parent company, subsidiaries and shareholding
partners having donated more than RMB 26.8 million. Of the total donation, the Company donated RMB10 million to jointly set up the GF Securities fund
for the prevention and treatment of COVID-19 with China Foundation for Poverty Alleviation. The fund was used to purchase hospital epidemic prevention
equipment and other urgently needed materials under the guidance of the National Health Commission of the People's Republic of China in a bid to
support the prevention and control of COVID-19. At present, funds, ambulances and other anti-epidemic materials that are donated by the Company, its
subsidiaries and shareholding partners have arrived in the recipient institutions.
Rural children's reading program of
GF Securities · STARS
The GF Securities·STARS Library of Xiuduan Town Primary School in Lianping County, Heyuan
City was officially launched in June 2019. The launch event was jointly reported by nearly 10 core
newspapers and television media such as Nanfang Daily, more than 20 online media and more
than 40 partners. The cumulative exposure of the event exceeded 1 million times.
In 2018, GF Securities has donated a library in Yunan County, Yunfu City, Guangdong Province,
and raised 14,095 high-quality second-hand children's books for rural primary schools in 29
underdeveloped regions across the country. In 2019, the Company's labour union continued to
cooperate with the Stars Youth Development Center to carry out a public welfare activity under the
theme of “Children's Book-sharing” to encourage employees to contribute to rural reading
education. During the year, 27 branch labour unions actively mobilized employees, customers
and family members to donate books, and more than 10,000 books were donated. These books
have been sent to 27 rural schools selected by branch unions to support rural children in reading
high-quality books. In the future, GF Securities will continue to think of the source when becoming
rich and actively give back to the society by helping rural children alleviate the shortage of
extracurricular reading books, and raising more outstanding children's books for rural children.
Items donated by GF Securities for Hubei to fight against the epidemic
The second GF SecuritiesSTARS Library opened in Lianping County,
Heyuan City
Tianjinggang Village, which has been helped by the Company to get out of poverty, donated fresh vegetables to help Jingzhou, Hubei
GF Asset Management also joins in the battle against
COVID-19. GF Asset Management has donated RMB1.5
million to Hubei Charity Federation through GF Foundation
as well as RMB500,000 to the public welfare program of
“the Fight Against COVID-19”, for the purpose of
purchasing epidemic prevention and medical supplies for
the hospitals in the epidemic area.
GF Futures works hard to fight the epidemic and overcome the difficulties to
usher in the warm spring. GF Futures donated RMB1 million to the hospitals in the
epidemic area for the prevention and control of COVID-19, and RMB300,000 for
medical research on fighting against COVID-19. In addition to providing strong
support to the front line, GF Futures also donated 100 barrels of disinfectant fluid
worth RMB11,330 to the targeted poverty alleviation areas for the prevention and
control of the epidemic.
61
Page
GF Securities 2019 Corporate Social Responsibility Report
62 Page
Well-targeted Poverty Alleviation and Coupling
Support and Help
During the Reporting Period, the Group earnestly implemented the deployment by the regulatory authorities and local
governments, and actively promoted the implementation of targeted poverty alleviation, to contribute to ensuring that the ght
against poverty succeed as scheduled. Focusing on poverty alleviation through Party building, nancial means, industrial
development, education, charitable and social-welfare activities, the Group has also helped Wuzhishan City, Baisha County
and Lingao County in Hainan Province, as well as Tianjinggang Village in Lechang City, Guangdong Province. In addition, we
have helped Laifeng County in Hubei Province, Longshan County in Hunan Province, Meigu County in Sichuan Province, and
Baisha County in Hainan Province in establishing pilots of “UN Sustainable Development Goals Model Village”, which shows
our fulllment of social responsibility by creating a global poverty alleviation sample. The Company has been credited for
undertaking these poverty alleviation activity and image of the Company has been improved. The Company has got a full mark
in the Special Scheme on Evaluating the Fullment of Social Responsibilities Such as Poverty Alleviation by Securities Firms
(證券公司脫貧攻堅等社會責任履行情況專項評價) by the regulatory authorities, and its designated assistance work for
Tianjinggang Village was awarded the highest grade in the poverty alleviation assessment of Guangdong
Province. The “UN Sustainable Development Goals Model Village” project was selected as the “Top 50 of
Poverty Alleviation by Social Organizations” by the State Council Leading Group Office of Poverty Alleviation and
Development in 2019.
Chairman Sun Shuming attended the capital market poverty alleviation
forum (資本市場脫貧攻堅論壇) and delivered a speech
Chairman Sun Shuming and his delegation went to Lechang to investigate targeted
poverty alleviation work
Ministry of Agriculture and Rural Affairs, Food and Agriculture Organization of the
United Nations, and the Company jointly launched the “UN Sustainable Development
Goals Model Village” public-welfare project
General Manager Lin Zhihai investigated
and inspected poverty alleviation work in
Tianjinggang Village
The experience activity of “Returning Back to the
Beautiful Countryside (重回美麗鄉村)” by GF Securities
A temporary cadre dispatched by the Company, also the director of Hainan Poverty Alleviation Office, was
appointed by the Wuzhishan municipal government as a “science and technology consultant”, to contribute to
the local financial and industrial poverty alleviation. Poverty alleviation projects have been successively
launched in Wuzhishan County, Baisha Li Autonomous County and Lingao County in Hainan Province. The
1,000 mu of standardized planting production base in Baisha Radix Fici Simplicissimae Planting Demonstration
Park has completed the planting as planned and has entered the daily planting and management operation
stage. The passion fruit planting project in Wuzhishan City and Lingao County has born fruits successfully, and
the first “GF Motivation Class” of Hainan Health Management College has been officially started. The
Company's experience in poverty alleviation has been shared within the industry, and the industry-initiated
financial leasing poverty alleviation model has contributed wisdom and innovative solutions to the poverty
alleviation work.
In February 2020, Hainan Provincial People's Government made a public announcement: Wuzhishan City,
Lingao County, and Baisha Li Autonomous County conform to the condition for exit of poor counties after going
through procedures such as self-check at the county level, verification at the provincial level, on-site evaluation
by third party agencies, public announcement by media, and examination and approval by Hainan Poverty
Alleviation and Development Leadership Team, thus agreeing their exit of the list of poor counties.
63 Page
GF Securities 2019 Corporate Social Responsibility Report
64 Page
Poverty Alleviation Activities of the Subsidiaries
GF Fund
In 2019, GF Fund actively carried out public welfare activities, implemented public welfare undertakings through the
GF Foundation, earnestly organized and implemented various donation activities, and gave support to education,
poverty alleviation, disaster relief and medical assistance. A total of RMB2.92 million was donated in 2019, of which
RMB1 million was donated to support Baisha Li Autonomous County in Hainan Province to develop the project of
Radix Fici Simplicissimae Planting Demonstration Park, so as to realize the three-dimensional model of poverty
alleviation — “industry + intelligence + public welfare + ecology”. It was the first time for GF Fund to participate in
2019 Guangzhou Great Walker Fund-raising Trekking Events sponsored by China Foundation for Poverty Alleviation
and the People’s Government of Guangzhou Municipality. Volunteers and support groups composing of 35
employees of the Company participated raised a total of RMB104,111 through this event.
GF Futures
In 2019, GF Futures supported the real economy through “insurance plus futures” and other poverty alleviation
projects: investing RMB1.8 million of insurance premiums to help rubber-planting farmers in Jiangcheng, Yunnan
Province; investing RMB639,000 of insurance premiums to protect the price of 22,728 mu of corn in Xiangfu District,
Kaifeng City, Henan Province; investing RMB552,000 of insurance premiums to protect the price of about 12,400 mu
of corn in Yongshou County, Xianyang City, Shaanxi Province; and investing RMB100,000 of insurance premiums to
buy apple price index insurance for 150 farmer households in Qin’an County, Tianshui City, Gansu Province,
involving 300 mu of apples.
GFFL
GFHK
In 2019, following GF Securities’ idea of “Five Persistences” in poverty alleviation, GFFL provided an innovative
financial service of “leasing-assets plus financing” for poor areas by giving play to the advantages of industry-based
and market-oriented poverty alleviation in the financial poverty alleviation sector. In 2019, GFFL actively participated
in the Group's public-welfare poverty alleviation projects by investing RMB600,000 in two local vine tea production
enterprises in Laifeng County, Hubei Province. Meanwhile, GFFL has developed strategic cooperative partnership
with domestic agricultural machinery leasing enterprises to explore the realization of the triple security of local
government, equipment dealers, and agricultural machinery equipment, so as to ease the risk from insufficient
repayment ability of farmers in poor areas.
In 2019, GF Securities (Hong Kong) Brokerage Limited organized 50 employees to carry out Party-building poverty
alleviation activities in Tianjinggang Village, Lechang County, Shaoguan City, for which the Company provided
couplet assistance. In order to support the industrial development of Tianjinggang Village, the Company placed
orders to purchase featured agricultural products such as snow-fur chickens on the site, supporting China to win the
battle against poverty with practical action.
GFHK carried out party-building
poverty alleviation activities
GF Fund participated in the activity
of “Guangdong Poverty Alleviation Day”
Effects of targeted poverty alleviation
Indicators
I. Overall conditions
Including: 1. Capital
II. Itemized investment
1. Industry development poverty alleviation
Including:
1.1 Types of industry development poverty alleviation
1.2 Number of industry development poverty
alleviation projects
1.3 Invested amount in industry development
poverty alleviation projects
2. Education poverty alleviation
Including:
2.1 Investment in supporting poor students
2.2 Number of poor students
Unit
Quantity/Work Description
——
RMB ten
thousand
329.2
——
——
——
Unit
RMB ten
thousand
——
Agriculture and forestry
development poverty alleviation
2
300
RMB ten
thousand
29.2
——
40
3. Social poverty alleviation
——
3.1 Contributions to designated poverty alleviation work
RMB ten
thousand
329.2
Note: in 2019, the Company invested a total of RMB3.292 million for well-targeted support for the poor, all of which was used for the targeted
poverty alleviation work under Item 3.1.
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GF Securities 2019 Corporate Social Responsibility Report
66 Page
Carry out the “UN Sustainable Development Goals Model Village” project.
The Company actively participates in the epidemic prevention and control
work in the poverty-alleviation village
In July 2019, the “UN Sustainable Development Goals Model
Village” project was launched in Beijing, which is the first
project fully funded by the private sector launched by the
Food and Agriculture Organization of the United Nations
(FAO) in China. FAO has made strategic cooperation with GF
Securities and CASTEF to select four poor villages each
from Laifeng County of Hubei Province, Longshan County of
Hunan Province, Baisha County of Hainan Province, and
Meigu County of Sichuan Province from 2019 to 2021, and
to provide all-round assistance to these 16 pilot villages
through the model of “Internet plus agriculture and finance”.
In addition, the E-commerce Department of GF Securities,
GFFL and GF Futures are actively involved in the
implementation of the project.
In November 2019, the “UN Sustainable Development Goals
Model Village” project, which was jointly launched by FAO,
GF Securities and CASTEF, carried out the first training
activity for counselors of Farmer Field School in Enshi
Prefecture, Hubei Province with more than 70 counselors of
Farmer Field School and over 400 farmers of the village
were trained in the activity. During the training period, the
Company actively sought for agricultural products with local
characteristics for online sales, and made a plan to set up a
special zone for public welfare points in the APP platforms
such as “Yitaojin”. By taking advantage of the GF Securities
platform with tens of millions of users, the Company also
posted preferential information about local distinctive
agricultural products, in an effort to expand the marketing
channel and increase exposure rate of local produce.
The first training session of the “UN Sustainable Development Goals Model Village”
project of GF Securities was officially launched
Ministry of Agriculture and Rural Affairs, Food and Agriculture Organization of the United
Nations, and the Company jointly launched the “UN Sustainable Development Goals Model
Village” public-welfare project
The Company has participated in the event of Guangdong Poverty
Alleviation Day for ten consecutive years
On June 30, 2019, the 2019 Guangdong Poverty Alleviation Day was held in Guangzhou, bringing together social forces to fight against poverty and boost
rural revitalization. The Company has won the 2018 Guangdong Hongmian Cup for Poverty Alleviation. Over the past ten years, the Company has donated
more than RMB20 million to the Guangdong Poverty Alleviation Day, making important contributions to the poverty alleviation in Guangdong Province.
Moreover, we have successfully helped three impoverished villages to lift themselves out of poverty, with all poor households lifted out of poverty. In the
performance assessment of poverty alleviation and development in Guangdong Province in 2018, the Company was rated as the best grade “Good” in the
comprehensive evaluation. In the display of agricultural products for poverty alleviation at Guangzhou Finance Expo and the Company's headquarters, the
products such as Hainan golden passion fruit, whose cultivation was helped by the Company, received widely praise and warmly welcome.
In accordance with the deployment of the CPC central committee, the state
council and Guangdong Province in the prevention and control of the COVID-
19, the poverty relief office of the Company promptly responded and sent a
team to participate in the epidemic prevention and control in Tianjinggang
Village of Shaoguan City. Facing the shortage of supplies for prevention and
control of the COVID-19, the Company has earnestly implemented its
corporate social responsibility by actively integrating resources and
scientifically deploying epidemic prevention and control supplies and
donated a batch of medical supplies such as masks to the Tianjinggang
Village. Meanwhile, the poverty alleviation team and party members are
diligent and responsible for the overall investigation and implementation of
the epidemic prevention and control.
The Company actively participates in the epidemic prevention
and control work in the poverty-alleviation village
Awards and Recognitions for the Charity Work of the Company in 2019
Awards (Title and Level)
Granted by
2019 Top 50 Cases of Poverty Alleviation by NGOs
(UN Sustainable Development Goals Model Village project)
Guangdong Hongmian Cup for Poverty Alleviation - Gold Cup
Excellent NGO (GF Foundation)
Top 10 NGO Chairman (General Manager Lin Zhihai)
Poverty Alleviation Office of the State Council
Guangdong Poverty Alleviation and
Development Leadership Team
Federation of NGOs of Guangdong Province
Five-Star Charity Company in Guangzhou Charity List
2019 Most Influential Charity Figure in Guangzhou Charity List (General Manager Lin Zhihai)
Civil Affairs Bureau of Guangzhou Municipality;
Guangzhou Charity Association
2019 Annual Public Welfare Innovation Award
2019 Annual Public Welfare Project Award (UN Sustainable Development Goals Model Village project)
2019 Annual Public Welfare Figure Award (Chairman Sun Shuming)
Organizing Committee of the 9th
China Charity Festival 2019
First Place Among 2019 Most Socially Responsible Securities Firms
Shanghai Securities News
2019 ESG “Gold Responsibility Award” for Chinese Enterprises—
Best Securities Firm Award in Socially Responsible Investment
finance.sina.com.cn
China Finance Summit 2019 Gold Syobserve Award— Most Influential Securities Firm Brand
China Finance Summit Winter Forum
Pioneer Figure for Poverty Alleviation (Wang Yuehong)
2019 Best Socially Responsible Enterprises
2019 Annual Best Innovation Award for Poverty Alleviation
2019 Annual Award for Best Social Responsibility Practice
International Finance News
China Investment Network
epaper.xkb.com.cn
southcn.com
2019 China Golden Tripod Awards — Best Social Contribution Award
National Business Daily
Guangdong Hongmian Cup for Poverty Alleviation — Gold Cup
Poverty-alleviation agricultural products displayed at Finance Expo
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GF Securities 2019 Corporate Social Responsibility Report
68 Page
5
Section
Prospects
Reviewing 2019 and Looking into 2020
Summary and Improvement of Fulfilling Social Responsibilities in 2019
Social Responsibility Goals for 2020
69 Page
GF Securities 2019 Corporate Social Responsibility Report
70 Page
Summary and Improvement of Fulfilling Social
Responsibilities in 2019
The Company reviews and summarizes social responsibility every year, identies and nds key areas to be further
improved, adopts improvement measures aimed at it and practiced enterprises’ social responsibilities.
Summary I:
The Company has always adhered to and actively practiced a “Customer-Orientation” service philosophy, committed to provide high-quality
service for customers. Meanwhile, we have realized that, as compared with those leading companies, there is still much potential for
improvement in respect of providing nancial technology innovation service for customers and the Company’s systematic ability.
Improvement
measures and
effects in 2019:
In 2019, the Company adhered to the strategic thinking of enabling business with nancial technology innovation to vigorously promote data
middle-ground and intelligent middle-ground, to improve big data and articial intelligent open ability platform and develop intelligent early-
warning, intelligent recommendation, intelligent outbound and knowledge graph and other technology applications. The Company launched
the industry’s rst dual-mode of mobile phone securities, namely providing “nancial version” and “trading version” at the same time to realize
accurate service of different customer groups; meanwhile, ABS cloud trust system based on block chain technology independently
researched and developed was continuously improved for monitoring operation of basic assets in CMBS special commercial and property
plans, which eliminated dead zones for assets monitoring of managers.
Summary II:
In terms of employee growth and cultivation, the Company always takes the human resources as the core resources of the Company, pays
high attention to talent cultivation and employee growth. Under the increasingly erce competition environment of securities, we nd that
there is still potential for improvement of our salary welfare guarantee system construction.
Improvement
measures and
effects in 2019:
GF Securities adheres to the people-oriented principle, optimizes manpower allocation structure, strengthens talent team construction and
forges GF talent team full of ghting capacity. In 2019, the Company revised management method for management-level employees and
ofcially issued appointment management methods for professional duties and management duties to support the introduction and retention
of key core talents. In terms of update of other internal rules and policies, in accordance with external related laws and regulations and policies,
and combined with the Company’s actual and internal related rules and regulations, policies and specications etc., the Company revised and
issued Methods for Management of GF Securities’ Employee Salary in December 2019, which sets out basic principles for management of the
Company, including performance guidance, cooperation and win-win, external competitiveness, risk matching and multiple incentives,
established effective salary incentive and constraint mechanism, and fully mobilized initiative and creativity of all staff.
Summary III:
In terms of participating in public welfare and implementing targeted poverty alleviation, we have obtained phased achievements. While
continuously improving effect of poverty alleviation, we realized that we can further implement industry advantages we possessed into the
poverty alleviation and simultaneously strengthen the cooperation with external organizations.
Improvement
measures and
effects in 2019:
In 2019, the Company continuously promoted the “UN Sustainable Development Goals Model Village project” which was launched in Beijing,
became the rst project fully funded by the private sector launched by the FAO in China. FAO has made strategic cooperation with GF
Securities and CASTEF to select four poor villages each from Laifeng County of Hubei Province, Longshan County of Hunan Province, Baisha
County of Hainan Province, and Meigu County of Sichuan Province from 2019 to 2021, and to provide all-round assistance to these 16 pilot
villages through the model of “Internet plus agriculture and nance”. In addition, GF Securities and its subsidiaries GFFL and GF Futures are
actively involved in the implementation of the project. The Company would exert professional advantages of nancial poverty alleviation and
promote the effective docking between enterprises and capital markets in poor areas in accordance with differentiated nancial needs in
different industries and enterprises in poor areas. The project was predicted to benet more than a thousand of farmers directly.
Summary IV:
Improvement
measures and
effects in 2019:
Restricted by some management procedures and limited by statistical means, there is still potential for further improvement for extraction,
summary and disclosure of some environmental protection and energy consumption data compared with international advanced peers.
Through survey on stakeholders, the Company can better guide the focus of social responsibilities of companies and enterprises. The
collection, compilation of statistics and disclosure of environmental data was made by the Company in strict accordance with regulatory
requirements. The Company continuously conducted a Group-wide collection and compilation of statistics of company-wide environmental
indicators and engaged independent third-party institutions to provide consultation to us, ensuring that the 2019 CSR Report was prepared
and disclosed in strict compliance with applicable requirements such as the Environmental, Social and Governance (ESG) Reporting Guide of
the Hong Kong Stock Exchange. Subsequently, the Company will enhance the training; extend the frequency and scope of statistics; improve
the veriability of the data; and employ third party to audit the report in due time so as to increase the fairness of the reported data.
Social Responsibility Goals for 2020
Goal 1
To enhance the shouldering of missions, responsibilities and national strategies, strive to be the industry pacesetter and
successfully complete all major historical tasks and realize the dream of nancial sector serving the country.
2020 marks the end of China’s efforts to build a moderately prosperous society and “the 13th Five-Year Plan” comprehensively. Basic trend of seeking progress while maintaining
stability and long-term progress of economy in China does not change. With obvious advantages in system of socialism with Chinese characteristics, accumulated solid material
and technical foundation since reform and opening-up, super-large market advantage and domestic demand potential, huge human capital and human resources, we rmly
believe that under the strong leadership of the Party, we will be able to overcome all kinds of risks and challenges and successfully accomplish all major historical tasks.
Formidable challenges shall be faced and historical opportunities shall not be missed. We should deeply understand General Secretary Xi Jinping's important remarks on the
capital market, carefully implement work arrangement of the Party Central Committee and the State Council on reform and opening-up of capital market, comprehensively grasp
good opportunities of capital market development in new era, be a leader and bellwether. GF Securities will focus on enhancing the capital strength, expanding the business scale
and widening the development path for maintaining a leading position among Chinese domestic securities rms; strengthen the sense of responsibility, serve the national
strategies; protect the legitimate interests of investors; and contribute our own strengths to maintain nancial stability and national nancial security.
Goal 2
To adhere to customer-centric, serve the real economy, resolutely transform, seize the opportunity of deepening reform of the
capital market, and speed up the cultivation of new competitive advantages.
2020 marks “the rst year” of the implementation of the new securities law and the 30th anniversary for the founding of China’s capital market and the new era of capital market
into further reform and opening-up. The Central Economic Working Conference clearly pointed out that “we should quicken nancial system reform, improve basic capital market
system, improve quality of listing companies, improve exit mechanism and steadily promote reform in the GEM and NEEQ”. The ofcial implementation of new Securities Laws
will promote further improvement for basis system construction of capital market and its supporting supervision measures; practice of more opening-up measures will inject new
vigor and create new opportunities for the development of China’s capital market and as well bring new challenges. GF Securities will continue to deeply promote transformation
of investment banks, nance management, trading and organizations, investment management business, establish brands, pursue professional success and create core
competitive advantages in new era.
Goal 3
To insist on prudent operation, strictly keep the lifeline for risk management and the bottom line for compliance, and give back to
the shareholders with good performance
In 2020, GF Securities will continuously intensify the overall risk management, strictly hold the lifeline for risk management and the bottom line for compliance, push forward
steady operation of all businesses. We will further improve compliance risk control system and rm faith in normative development to lay a solid foundation for the Company’s
long-term sustainable, steady and health development. We will promote the transforming and upgrading of business mode relied on the stabilization of conventional business to
maintain the position within the industry and realize a steady growth in performance, and make a contribution in delivering benets to the shareholders. Meanwhile, the Company
will attach greater importance to the communication and interaction with investors and make full use of diversied online and ofine channels to communicate with investors on
the Company’s development and operation in a timely manner.
Goal 4
To ensure comprehensive winning in the ght against poverty alleviation as scheduled by fully leveraging on functions of the
capital market
2020 is the decisive year of ghting against poverty alleviation. GF Securities will continue to exert professional advantages and seize the implementation of various poverty
alleviation projects, always maintain the crucial situation, increase assistance to the remaining poor and continuously consolidate the achievements of development and poverty
alleviation to effectively prevent returning to poverty through capital market serving national poverty alleviation strategy, on the basis of success poverty-alleviation of three
national-level poor counties in Hainan Province and Tianjinggang Village. GF Securities will strengthen the renement, sharing and publicizing of its poverty-alleviation
experience mode, promote the Company’s brand building, establish social image, and contribute to ensure that we can win the all-out war against poverty on schedule and build a
well-off society in an all-round way.
Goal 5
Actively leveraged on the organization function of the labour union to effectively protect the legitimate rights and interests of
employees and promote the mutual development of employees and the Company
In 2020, the Company’s labour union will continue to deeply develop caring and supporting, pay close attention to employees’ ideological trend, understand the working and living
conditions of employees, and help employees solve practical difculties.. It will carry out daily condolences such as birthdays, weddings, births, and hospitalizations, and care for
employees in everywhere. It will carefully develop holiday sympathy, insist in taking the festival activities as the cutting point and elaborately organize and develop holiday
celebration and sympathy activities. It will make efforts to provide good-service to employees, positively respond employees’ demands in health, dining, renting, love and
marriage, cultural recreation and business development etc., organize related activities and practically share employees’ concerns.
Goal 6
To earnestly perform social responsibility, give back to the society, participate in public welfare undertakings and facilitate the
ecological civilization construction
The Company always attaches great importance to the performance of social responsibility as a corporate citizen. It will continue to rely on the platform of GF Foundation, and
uphold the charity spirituality of “Gathering the Love from the Bottom of Heart” to actively perform its responsibility as a social citizen. In view of national policies and current hot
topics, the Company will focus on elds such as assisting students and education, innovation and entrepreneurship, and carry out charity projects such as the “Small-scale Start-
up Support for University Students” and the “UN Sustainable Development Goals Model Village Project”. In face of the sudden outbreak of COVID-19, the Company responded in
the rst time, participating in the epidemic prevention and control in all aspects to provide epidemic prevention materials, scientic research and nancial service etc., and actively
fullling its social responsibility as a corporate citizen.
The Company will actively organize public welfare volunteer activities to meet the needs of employees, customers and the public and allow more kind-hearted people to
participate in the charity undertakings, thereby increasing charity inuence and transmitting positive energy to the society. The Company will strengthen its interaction with the
community and its involvement in social services, with a view to performing its corporate citizen responsibilities in a more comprehensive manner.
The Company will continue to focus on environmental protection and ecological development based on the reality, implement the concept of green operation, promote the
development and innovation of green nancial products, actively support the development of environmental protection industry and green transformation of traditional industries,
vigorously provide integrated nancial services for environmental protection, energy conservation and emission cutting of the state and the enterprises, so as to contribute
positively to the sustainable development of the society.
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GF Securities 2019 Corporate Social Responsibility Report
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Appendix I
Identification Form of the Company Stakeholders Relationship
Stakeholders
Scope
Expectations
Communication and function bodies
Common ways of communication
Responding measures
Major performance
Clients
Retail clients
Institutional clients
Company clients
…
Provide quality financial services
Provide quality financial products
Provide complete, true and accurate product
and service information
Ensure information security
Each business department
and subsidiary
Employees
All employees
Shareholders
A Shareholders and potential investors
H Shareholders and potential investors
Provide employment opportunities
Offer remuneration packages on market
standards
Provide benefits as stipulated by the law
Provide excellent workplace and training
opportunities
Establish a smooth communication mechanism
Provide good development environment
Each business department
and subsidiary
Functional departments including
the labor union, Party-masses work
department, human resource
management department and
training centers
Regulate corporate governance
Provide stable and anticipated return by
way of cash dividends
Improve profitability
Boost corporate value
Maintain sustainable development
Functional departments including
the Office of the Board of Directors
The Company
GFHK
Securities brokerage branches
Marketing activities
Salons lectures
Market researches
Performance evaluation
Annual performance appraisal
communications and feedback
Congress of workers and staff
Labour union organizations
Internal mailbox and forum
Internal meetings
Provide convenient and fast financial services
Provide diversified products
Publish products and marketing
announcements timely
Understand clients opinions and suggestions
Strengthen security in sales outlets
Survey on satisfaction and needs
of the clients
Improved service quality
Improved customer experience
Safeguarded clients’ interests
Return on client’s investment
Unite recruitment
Adhere to the principle of equal pay
for equal work
Ensure the health and safety of employees
Hold cultural and sports events
Safeguard the basic rights of employees
Provide on-site practical training
Listen to opinions from the employees
Gave full play to the role of the labour union
Conducted promotion appraisal for
employees
Organized health check and psychological
consultation for employees
Held various kinds of vocational training
Arranged for employee vacations
Held employee opinion-listening meetings
General meetings
Announcements
Calls, e-mails, website and media
Roadshows
Formulate and implement development
strategies
Improve corporate governance
Strengthen risk prevention
Improve the transparency of information
disclosure
Advanced social responsibility
management
Improved social contribution per share
Maintained the brand value and honors
Good operating performance
Society
The Public
The Company and its branches
and subsidiaries
The target for poverty allevation
in the community …
Care about the disadvantaged
Communicate with the government in
poverty support
Organize charity events
Extend the financial knowledge to the public
GF Foundation
Party-masses work department
Various branches and subsidiaries
Offices
On-site investigation and interviews
Visit poverty support institutions
Visit charity organizations
Provide outbound donations
Implement poverty support projects
Support the disadvantaged
Start financial education
Hold charity events
Increased outbound donations
Conducted well-targeted poverty
support and charity events
Conducted volunteering services etc.
Government
and regulatory
authorities
CSRC
SZSE
SSE
Hong Kong Securities and Futures
Commission
Hong Kong Stock Exchange
Hong Kong Inland Revenue Department
…
Abide by national laws and regulations,
and industry standards and norms
Participate in fair competition according to
the law and protect the fair competition
environment
Adhere to sustainable development
Settle taxes according to the law
Support the implementation of national strategies
Various related departments
in the Company
Suppliers
Intermediaries such as accountants
lawyers, credit rating houses and
securities firms
Lessor of operating premises
IT suppliers
Stationary suppliers
Project and building material suppliers
…
Follow business ethics
Market-driven pricing
Comply with laws and regulations
Mutual benefits and development
Various business departments
and subsidiaries
Functional departments and offices
Laws and regulations, policies and
guides and regulatory papers
Industry conferences, special reports,
regulatory notification, rating, and
information sharing meetings
On-site inspection and non-onsite supervision
Symposiums, seminars and forums
Respond to calls of the State
Implement supervisory policies
Participate in the formulation of industry
standards and norms
Improve operation and management
performance
Undergo supervision appraisal
Settled taxes according to the law
Supported the substantial economy
Promoted anti-corruption
Protected orders in the financial industry
Provide procurement information
for the public
Negotiations and communications
Cooperation agreements and contracts
Establish a healthy and complete
supplier management mechanism
Establish and maintain a data library
of suppliers
Strengthen communications and
connections with suppliers
Formulated relevant system to
centralize procurement management
Established business partnership with
suppliers
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GF Securities 2019 Corporate Social Responsibility Report
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Appendix II
Content Index to the “Environmental, Social and Governance Reporting Guide”
Content
A. Environmental
A1 Emissions
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to air and
greenhouse gas emissions, discharges into water and land, and generation of hazardous and non-hazardous waste
A1.1 The types of emissions and respective emissions data.
A1.2 Greenhouse gas emissions in total (in tonnes) and, where appropriate, intensity (e.g. per unit of production
volume, per facility).
A1.3 Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production
volume, per facility).
A1.4 Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production
volume, per facility).
A1.5 Description of measures to mitigate emissions and results achieved.
A1.6 Description of how hazardous and non-hazardous wastes are handled, reduction initiatives and results
achieved.
A2 Use of Resources
General Disclosure: Policies on the efficient use of resources, including energy, water and other raw materials.
Note: Resources may be used for production, storage, transportation, buildings, electronic appliances, etc.
A2.1 Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in ’000s) and intensity
(e.g. per unit of production volume, per facility).
A2.2 Water consumption in total and intensity (e.g. per unit of production volume, per facility).
A2.3 Description of energy use efficiency initiatives and results achieved.
A2.4 Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency initiatives and
results achieved.
A2.5 Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit
produced.
A3 Environment and Natural Resources
General Disclosure: Policies on minimizing the issuer’s significant impact on the environment and natural resources.
A3.1 Description of the significant impacts of activities on the environment and natural resources and the actions
taken to manage them.
Relevant Section/Paragraph
Green Operation and
Environmental Protection -
Green Office, Energy
Conservation and Emissions
Cutting Efficiency
P56 / P57 / P58
Key performance indicators on
environment of the Group in
2019；
Green Operation and
Environmental Protection -
Green Office, Energy
Conservation and Emissions
Cutting Efficiency
P56 / P57 / P58
Green Operation and
Environmental Protection -
Energy Conservation and
Emissions Cutting Efficiency
P56 / P57 / P58
Key performance indicators on
environment of the Group in 2019
Green Operation and
Environmental Protection - Green
Office, Energy Conservation and
Emissions Cutting Efficiency
P56 / P57 / P58
Due to the business nature of the
Company, the main products refer to
commercial services. Accordingly, it
did not involve the production of
physical finished products and the
use of packaging materials, thus this
provision is not applicable.
Due to the business nature of the
Company, its main operations refer
to office-related activities.
Accordingly, the impact onto
environment and natural resources
mainly relates to the emissions
produced during the operation and
the usage of resources. There was
no significant impact onto the
environment and the natural
resources. Environmental protection
measures adopted by the Company
in its business operation refer to:
Green Operation and Environmental
Protection;
P56 / P57 / P58
Giving Back to the Community -
Actively Rewarding the Community
and Fulfilling its Duty as a Corporate
Citizen：Significant Social and
Economic Contributions.
P49 / P50 / P51 / P52 / P53 / P54 /
P55
Content
B. Social
B1 Employment
Relevant Section/Paragraph
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity,
diversity, anti-discrimination, and other benefits and welfare.
Harmonious and Good Labor
Relationship, High-quality Team of
Professionals, Sound Assurance of
Employees’ Rights and Interests.
P29 / P30
B1.1 Total workforce by gender, employment type, age group and geographical region.
B1.2 Employee turnover rate by gender, age group and geographical region.
B2 Health and Safety
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
providing a safe working environment and protecting employees from occupational hazards.
B2.1 Number and rate of work-related fatalities.
B2.2 Lost days due to work injury.
B2.3 Description of occupational health and safety measures adopted, how they are implemented and monitored.
B3 Development and Training
High-quality Team of Professionals -
Number of employees, professional
composition and education level.
P31 / P32
Sound Assurance of Employees’
Rights and Interests - Turnover of
Employees.
P30
Safe Working Environment and Staff
Protection.
There was no occurrence of such kind
of incidents, thus this provision is not
applicable.
P35
There was no occurrence of such kind
of incidents, thus this provision is not
applicable.
Not disclosed
Safe Working Environment and Staff
Protection.
P35
General Disclosure: Policies of knowledge and skills about enhancement on employees’ fulfillment of job
responsibility. Description on trainings.
Note: Training refers to occupation training, including internal and external courses paid by employers.
B3.1 The percentage of employees trained by gender and employee category (e.g. senior management,
middle management).
Multi-level Training System.
P33 / P34
B3.2 The average training hours completed per employee by gender and employee category.
B4 Labour Standards
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
preventing child and forced labor.
Harmonious and Good Employment
Relationship, Sound Assurance of
Employees’ Rights and Interests.
P29 / P30
B4.1 Description of measures to review employment practices to avoid child and forced labour.
B4.2 Description of steps taken to eliminate such practices when discovered.
Harmonious and Good Employment
Relationship.
P29 / P30
There was no such situation, thus this
provision is not applicable.
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GF Securities 2019 Corporate Social Responsibility Report
76 Page
Content
B5 Supply Chain Management
General Disclosure: Policies on managing environmental and social risks of the supply chain.
B5.1 Number of suppliers by geographical region.
B5.2 Description of practices relating to engaging suppliers, number of suppliers where the practices are
being implemented, how they are implemented and monitored.
B6 Product Responsibility
General Disclosure:
Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
health and safety, advertising, labeling and privacy matters relating to products and services provided and
methods of redress.
B6.1 Percentage of total products sold or shipped subject to recalls for safety and health reasons.
B6.2 Number of products and service related complaints received and how they are dealt with.
B6.3 Description of practices relating to observing and protecting intellectual property rights.
B6.4 Description of quality assurance process and recall procedures
B6.5 Description of consumer data protection and privacy policies, how they are implemented and monitored.
Relevant Section/Paragraph
Improve the Company’s Procurement
Management to Enhance the Suppliers’
Performance on Environment and Social
Responsibility.
P59
Not disclosed
Improve the Company’s Procurement
Management to Enhance the Suppliers’
Performance on Environment and Social
Responsibility.
P59
Customer Services - Earnestly Serve Every
Customer and Shoulder Responsibility
towards Investors, Compliance Operation
and Integrity Management.
P15 / P16 / P17 / P47 / P48
Due to the business nature of the Company,
its products mainly refer to the commercial
services. Accordingly, no products are
returned due to the cause of safety and
health.
Professional Solutions to Customer Needs
P17 / P18
Compliance operation and Integrity
Management - Company Trademark and
Intellectual Property Protection.
P22 / P47 / P48
Your Attentive, Professional and Dedicated
Business Partner；Compliance Operation
and Integrity Management.
P19 / P20 / P21 / P22 / P47 / P48
Your Attentive, Professional and Dedicated
Business Partner - Protection of Customer
Information
P21
B7 Anti-corruption
General Disclosure:
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to bribery,
extortion, fraud and money laundering.
Compliance Operation and Integrity
Management.
P47 / P48
B7.1 Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees
during the Reporting Period and the outcomes of the cases.
B7.2 Description of preventive measures and whistle-blowing procedures, how they are implemented and
monitored.
B8 Community Investment
General Disclosure: Policies on community engagement to understand the needs of the communities where
the issuer operates and to ensure its activities take into consideration the communities’ interests.
B8.1 Concentration on contribution scope, such as education, environmental issues, labor demands, health,
culture and sports.
B8.2 Resources used within the scope of focus (e.g. money, time, etc.)
There was no concluded legal cases
regarding corrupt practices brought against
the Company or any of its employees during
the Reporting Period.
Compliance Operation and Integrity
Management.
P47 / P48
Devoted to Charity Work and Giving Back to
the Society, Well-Targeted Poverty Alleviation
and Coupling Support and Help.
P60 / P61 / P62 / P63 / P64 / P65 / P66 / P67
/ P68
Devoted to Charity Work and Giving Back to
the Society, Well-Targeted Poverty Alleviation
and Coupling Support and Help.
P60 / P61 / P62 / P63 / P64 / P65 / P66 / P67
/ P68
Devoted to Charity Work and Giving Back to
the Society, Well-Targeted Poverty Alleviation
and Coupling Support and Help.
P60 / P61 / P62 / P63 / P64 / P65 / P66 / P67
/ P68
Appendix III
Content Index to “Memorandum of Information Disclosure for the Main Board of Shenzhen Stock Exchange No. 1 -Matters
relating to the Disclosure of Regular Reports”
Content
1．GENERAL
A brief description of the tenet and philosophy of the company in fulfilling social responsibilities; a
description of the system building and organizational arrangement to ensure the fulfillment of its
social responsibilities as well as the thoughts and plan of the company in fulfilling social
responsibilities, etc.; a description of main activities, work and results achieved in fulfilling social
responsibilities, the awards and recognitions from relevant institutions or authorities won by the
Company in respect of fulfilling social responsibilities, etc.
Relevant Section/Paragraph
Corporate Social Responsibility Culture: Corporate
Culture Outline of GF Securities, Our Distinctive
Cultural Construction;
Corporate Social Responsibility Mechanism;
Corporate Social Responsibility Management
System, Stakeholder Communication and
Participation, and Assessment of Significant Topics;
GF Foundation;
Giving Back to the Community - Actively Rewarding
the Community and Fulfilling its Duty as a Corporate
Citizen
P11 / P12 / P13 / P14 / P49 / P50
2．Fulfillment of social responsibilities
According to the specific provisions on social responsibility of the Guidelines on Standardized Operation of Listed Companies on the Main Board of SZSE,
to provide detailed Information on protection of interests of shareholders and creditors, protection of interests of employees, protection of interests of
suppliers, customers and consumers, environmental protection and sustainable development, public relation, social charity work and targeted poverty
alleviation, etc., which shall include to the least extent the following:
（1）
Protection of interests of shareholders and creditors.
（2）
Protection of interests of employees.
（3）
Protection of interests of suppliers, clients and consumers.
（4）
Environmental protection and sustainable development.
（5）
Public relation and social charity work.
（6）
Targeted poverty alleviation. The disclosure shall include but not limited to the following:
Targeted poverty alleviation plan, including the basic policy and strategy, overall goals, major tasks and
ensuring measures of the listed company in respect of targeted poverty alleviation, etc.
Summary of the targeted poverty alleviation work for the year. The overall implementation of its poverty
alleviation plan and the results achieved during the Reporting Period, etc. In case that the poverty
alleviation plan is not completed as scheduled, the reason and subsequent improvement measures
shall be given.
Results of targeted poverty alleviation. Working results made by the Company in the following aspects
during the Reporting Period shall be disclosed respectively: poverty alleviation through industry
development, poverty alleviation through employment assistance, poverty alleviation through relocation,
poverty alleviation through education, ecological protection poverty alleviation, basic income guarantee
and social poverty alleviation, etc.
Future plan on targeted poverty alleviation. According to the long-term operation strategy and poverty
alleviation plan of the Company, to disclose the work plan for the next year on targeted poverty
alleviation plan as well as the major measures to ensure the fulfillment of the plan, etc.
Value to Shareholders - Prioritizing Value Growth and
Protecting Shareholders’ Interests.
P41 / P42
Staff Development - Staff-oriented Initiatives for the
Dream of Serving the Country.
P27 / P28
Your Attentive, Professional and Dedicated Business
Partner;
Protect the Capital Market to Shoulder Responsibility
towards Investors.
P19 / P20 / P23 / P24 / P25 / P26
Green Operation and Environmental Protection
P52 / P53 / P54 / P55 / P56 / P57 / P58
Devoted to Charity Work and Giving Back to the
Society
P60 / P61 / P62
Well-targeted Poverty Alleviation and Coupling
Support and Help.
P63 / P64 / P65 / P66 / P67 / P68
3．Problems of the Company in fulfilling social responsibilities and the rectification plan
（1）
To disclose the developments of addressing the problems with reference to the
abovementioned problems such as failure to meet the requirements and standards stipulated
by national laws and regulations, occurrence of material environmental and safety accidents,
being included in the list of seriously polluting enterprises by environmental protection
authorities and the punishment made by environmental protection or labor authorities, etc.
N/A
（2）
Other major problems in fulfilling social responsibilities and their impact on the operation and
sustainable development of the Company, and detailed improvement plan and measures.
Prospects -Reviewing 2019 and
Looking into 2020;
Summary and Improvement of Fulfilling Social
Responsibilities in 2019;
Social Responsibility Goals for 2020
P71 / P72
4. Relevant requirements on medical and biological industry, food industry, pollution-intensive industry, companies involved in
major safety accidents and public media companies
N/A
77 Page
GF Securities 2019 Corporate Social Responsibility Report
78 Page
Notes On Reporting
Term
Definition
The year, Reporting Period,
Year 2019 (January 1, 2019 to December 31, 2019)
The Company, Company,
parent company, GF Securities
GF Securities Co., Ltd.
The Group, Group
the Company and its subsidiaries
GF Foundation
GF Securities Social Charity Foundation in Guangdong Province
(廣東省廣發証券社會公益基金會)
GFHK
GF Futures
GF Xinde
GF Qianhe
GF Holdings (Hong Kong) Corporation Limited
(廣發控股(香港)有限公司)
GF Futures Co., Ltd.
(廣發期貨有限公司)
GF Xinde Investment Management Co., Ltd.
(廣發信德投資管理有限公司)
GF Qianhe Investment Co., Ltd.
(廣發乾和投資有限公司)
GF Asset Management
GF Securities Asset Management (Guangdong) Co., Ltd.
(廣發証券資產管理(廣東)有限公司)
GFFL
GF Hexin
GF Fund
E Fund
A Share(s)
H Share(s)
GF Finance Leasing (Guangdong) Co., Ltd.
(廣發融資租賃(廣東)有限公司)
GF Hexin Industry Investment Management Co., Ltd.
(廣發合信產業投資管理有限公司)
GF Fund Management Co., Ltd.
(廣發基金管理有限公司)
E Fund Management Co., Ltd.
(易方達基金管理有限公司)
domestic shares of the Company with a nominal value of RMB1.00 each, which
are listed on a domestic stock exchange and traded in Renminbi
foreign shares of the Company with a nominal value of RMB1.00 each, which are
listed on the Hong Kong Stock Exchange and traded in Hong Kong dollars
Hong Kong Stock Exchange
The Stock Exchange of Hong Kong Limited
SSE
SZSE
CSRC
SFC
the Shanghai Stock Exchange
the Shenzhen Stock Exchange
the China Securities Regulatory Commission
the Securities and Futures Commission of Hong Kong
Guangdong Bureau of the CSRC
Guangdong Bureau of the China Securities Regulatory Commission
WIND
Wind Information Co., Ltd, a financial terminal which provides the customers
with financial data and analytic tools
2019 GF Securities Corporate Social Responsibility Report
Overview of the Report
Basis of Preparation
This report gives a true view of the performance
of GF Securities Co., Ltd. ("GF Securities", " the
Company" or "we") in fulfilling its social
responsibility to promote sustainable
development in 2019.
Reporting Period
Unless otherwise specified, this report covers the
period between January 1, 2019 and December
31, 2019.
Reporting Cycle
This report is prepared on an annual basis. The
Company has published social responsibility
reports for ten consecutive years since 2011.
Entities Covered by this Report
Unless otherwise specified, this report covers
headquarters, 21 branches and 283 securities
brokerage branches of GF Securities Co., Ltd.;
seven wholly-owned subsidiaries (including GF
Asset Management, GF Futures, GF Xinde, GF
Qianhe, GFFL, GFHK and GF Hexin) , one
controlled subsidiary (GF Fund) and one
associated company (E Found).
Basis of Data
Financial information herein is extracted from the
Company's 2019 annual audited financial
statements prepared in accordance with the
PRC Generally Accepted Accounting
Principles/the International Financial Reporting
Standards, as audited by Ernst & Young Hua
Ming LLP (Special General Partnership) and
Ernst & Young respectively, details of which are
set out in the 2019 Annual Report of GF
Securities Co., Ltd. Other information is mainly
for the year of 2019, most of which is derived
from the Company's internal statistics. Unless
otherwise specified, all monetary figures stated
in this report are in Renminbi (RMB).
Principal basis: The Environmental, Social and
Governance Reporting Guide of the Hong Kong
Stock Exchange, the Guidelines on Standardized
Operation of Listed Companies on the Main
Board of the SZSE.
References: The Sustainability Reporting
Guidelines (G4) and the Supplementary
Guidelines on Financial Services issued by
Global Reporting Initiative, and the Guidelines on
Preparation of CSR Reports of Chinese
Enterprises issued by the Chinese Academy of
Social Sciences (CASS-CSR4.0).
Compliance with the Environmental,
Social and Governance Reporting Guide
This report has been prepared in compliance
with the requirements of Environmental,
Social and Governance Reporting Guide of
The Stock Exchange of Hong Kong Limited ("
Hong Kong Stock Exchange", "HKEX") and
complied with the " comply or explain"
provisions. The report has followed the
reporting principles of Materiality,
Quantitative, Balance and Consistency.
Reliability Assurance
This report is currently released on a self-
publishing basis, and third-party verification will
be done in due course.
Availability
Electronic version of this report is available on
the websites of CNINFO (www.cninfo.com.cn),
the Hong Kong Stock Exchange HKEXnews
(www.hkexnews.hk) and the Company
(www.gf.com.cn).
Contents
Chairman's Statement
Company Profile
Major Awards &
Recognitions in 2019
Corporate Social
Responsibility Culture
Corporate Social
Responsibility Mechanism
Corporate Social Responsibility
Management System,
Stakeholder Communication
and Participation and Assessment
of Significant Topics
GF Foundation
01
03
05
11
11
12
13
1
Section
Customer Services
Earnestly Serve Every Customer
and Shoulder Responsibility towards Investors
17
19
23
Professional Solutions
to Customer Needs
Your Attentive, Professional
and Dedicated Business Partner
Protect the Capital Market to
Shoulder Responsibility
towards Investors
2
Section
Staff Development
Staff-oriented Initiatives for the
Dream of Serving the Country
29
30
31
33
35
36
Harmonious and Good
Employment Relationship
Sound Assurance of
Employee Rights and Interests
High-quality Team
of Professionals
Multi-level Training System
Safe Working Environment
and Staff Protection
A Variety of Colorful Labor
Union Activities
4
Section
Giving Back to the Community
Actively Rewarding the Community and
Fulfilling its Duty as a Corporate Citizen
51
56
59
Significant Social and
Economic Contributions
Green Operation and
Environmental Protection
Improve the Company’s Procurement
Management to Enhance the Suppliers'
Performance on Environmental and
Social Responsibility
60
Devoted to Charity Work
and Giving Back to the Society
63
68
Well-Targeted Poverty
Alleviation and Coupling
Support and Help
Awards and Recognitions
for the Charity Work of the
Company in 2019
5
Section
Prospects
Reviewing 2019 and Looking into 2020
71
72
Summary and Improvement of Fulfilling
Social Responsibilities in 2019
Social Responsibility Goals for 2020
3
Section
Value to Shareholders
Prioritizing Value Growth and
Protecting Shareholders’ Interests
43
44
45
47
Continued Growth of
Corporate Value
Continued Dividend
Distribution
Protecting the Rights of
Small and Medium Investors
Compliance Operation
and Integrity Management
Chairman’s Statement
In 2019, under the strong leadership of the Party Central Committee with Comrade Xi Jinping at its core, new advances were
continuously made for Chinese economic and social development. With the continuously deepening reform and opening up, and the
steady promotion of high-quality development, key progresses have been achieved in fighting against the Three Critical Battles and
fruitful results were gained in the innovation-driven development. In 2019, under the guidance of a series of important instructions of
Xi Jinping, the General Secretary, with respect to the capital market, the reform and opening up of the capital market began to achieve
satisfactory results, the Sci-tech Innovation Board was introduced, and amendments to the Securities Law were approved, which
would significantly improve the quality of listed companies. With the further implementation of opening up, the cultural construction of
the industry continued to speed up.
In 2019, we remained true to our original aspiration, kept our mission firmly in mind and actively served the development of the real
economy. Through providing direct financing services, such as IPO and refinancing, we helped 122 companies raise a total amount of
direct financing over RMB162.5 billion. The Company completed the lead-underwriting for the issuance of a green bond with the
principal amount of RMB30 billion by Guangzhou Metro Group Co., Ltd., which is the largest green bond in offering size so far and
also an innovation-based corporate bond combined with public placement and private placement.
In 2019, we strived to resolve risks and made every effort to maintain the stability of the capital market. We comprehensively checked
and cleared hidden risks, effectively improved the compliance risk control system, and adhered to the compliance bottom line and risk
management lifeline. We actively practiced the “Customer-Orientation” service philosophy, earnestly performed its responsibility as a
gatekeeper of the capital market, constantly carried out suitability management of investors, continuously improved the customer
service network, and build a multi-level interactive investor education system centered on “the website and WeChat official account of
GF Securities Internet Investor Education Base” both online and offline.
In 2019, we gave back to the society through actively participating in poverty alleviation and continuing to carry out social welfare
activities. The Company realized social contribution value of RMB 22.203 billion for 2019, representing social contribution of RMB
3.35 per share. The Company recorded national taxes of RMB 3.817 billion. We made full use of our professional advantages as
financial institutions to implement supporting measures in various aspects, such as poverty alleviation through Party building, poverty
alleviation through financial means, poverty alleviation through industrial development, poverty alleviation through education and
poverty alleviation through charitable and social-welfare activities. Through such measures, Wuzhishan City, Lingao County, and
Baishali Autonomous County in Hainan Province successfully eradicated poverty, and the targeted poverty alleviation in Tianjinggang
Village, Lechang City, Guangdong Province was granted the best performance in the provincial poverty alleviation assessment.
Special evaluations of the implementation of social responsibilities such as poverty alleviation were well recognized by the regulatory
authorities. We formally launched the “Model Villages for UN Sustainable Development Goals” project, which was fully recognized by
the Food and Agriculture Organization of the United Nations, the China Securities Regulatory Commission, and the Ministry of
Agriculture and Rural Affairs, and was elected into the list of “50 Excellent Cases of Poverty Alleviation by Social Organizations in
2019” released by the Leading Group Office of Poverty Alleviation and Development of the State Council.
Since the outbreak of novel coronavirus pneumonia epidemic, we have actively taken measures to prevent and control the epidemic
and strive to be a pacesetter in fighting the epidemic in the financial industry. The Group has donated a total of RMB26.8 million to
purchase medical supplies to support Hubei in the fight against the epidemic. We have actively played the role of financing
intermediary to underwrite two bonds related to epidemic prevention and served as the lead underwriters for two bonds related to
epidemic prevention and the co-lead underwriters for three tranches of bonds related to epidemic prevention and control as co-
underwriter. All those bonds have been successfully issued. Bestore Co., Ltd., which we sponsored its underwriting, became the first
successfully listed company of Hubei after the outbreak of the epidemic.
Year 2020 will be the last year for building a moderately
prosperous society in all respects and of the “Thirteenth Five-
Year Plan”, the year to securing the decisive victory in poverty
alleviation, the 30th anniversary of the establishment of the
capital markets and the “first year” of the implementation of the
new Securities Law. With the courage to compete and in the
face of unprecedented historical opportunities in the
development of the capital market, we will always adhere to
the fundamental direction of serving the real economy, further
improve the social responsibility mechanism while enhancing
the competitive advantage, serving customers, enabling our
employees to achieve their personal value, bringing returns to
investors and giving back to the society. We will make the best
use of time to devote unremitting efforts to build a
“standardized, transparent, open, energetic, and resilient”
capital market, and make new and greater contribution to
building a moderately prosperous society in all respects and
achieving the achieving the two centenary goals!
SunShuming
Chairman of GF Securities Co.,Ltd.
01 Page
GF Securities 2019 Corporate Social Responsibility Report
02 Page
Company Profile
The history of the Company
1991.04.09
the Company's predecessor (the Securities
Department of Guangdong Development
Bank（廣東發展銀行）) was established.
1996.12.26
the Company was converted
and renamed as Guangfa
Securities Limited Liability
Company（廣發証券有限責任公司）.
1994.01.25
the Company was converted into
Guangdong Guangfa Securities
Company（廣東廣發証券公司）.
2010.02.12
the Company acquired Yan Bian Road
Construction Co., Ltd.（延邊公路建設股份有限公司）
through reverse takeover and became listed on the SZSE.
2001.07.25
the Company was converted
and renamed as GF Securities
Co., Ltd.（廣發証券股份有限公司）
2015.04.10
the Company was listed for trading
on the main board of Hong Kong
Stock Exchange.
The Scale of the Company
As of December 31, 2019
Group Structure
Company had seven wholly-owned subsidiaries
As of the end of the Reporting Period,
registered
capital was RMB
7,621
million
consolidated
total assets were RMB
394,391
million
As of December 31, 2019
total revenue and
other income realized
(consolidated basis) was RMB
30,077
million
equity attributable to owners
of the Company was RMB
91,234
million
G
F
H
K
G
F
F
L
net profit attributable to
owners of the Company
was RMB
7,539
million
G
F
H
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x
n
i
G
F
Q
a
n
h
e
i
G
F
X
n
d
e
i
G
F
F
u
t
u
r
e
s
G
F
A
s
s
e
t
M
a
n
a
g
e
m
e
n
t
As of December 31, 2019
branch companies
21
securities brokerage branches
283
ranking ahead
among peers
covering 31 provinces, municipalities directly under the Central Government and autonomous regions
across China, focusing on the Pearl River Delta, Yangtze River Delta, Bohai Rim and other developed
economic regions.
controlling interest
associated company
Its indirect wholly-owned
subsidiaries include
GF Fund
E Fund
(as the equal-largest shareholder)
GF Financial Markets (UK) Limited,
GF Securities (Canada) Limited
03
Page
GF Securities 2019 Corporate Social Responsibility Report
04 Page
Major Awards & Recognitions in 2019
2019.05
Southcn.com
Annual Excellent Investment Brand Award
2019.09
China Enterprise Directors Association, China Enterprise
China's Top 500 Service Industry (Ranked 286th)
2019.12
st21 Century Business Herald
2019 Golden Securities Awards for Annual Excellent Securities Firms
Securities Times China Securities Traders
Top 10 Apps Recognized by Investors (Yitaojin APP (易淘金APP))
Guangzhou Charity Association
2019 The Most Inuential Person in Guangzhou Charity List - Lin Zhihai
Guangzhou Charity Firm
Securities Star, Shanghai Composite Index Research Institute
TOP50 Venture Capital List of 100 Strong in 20 Years
The Hong Kong Institute of Certied Public Accountants
Best Corporate Governance Award
Hong Kong-Mainland International Investment Society etc.
Best Corporate Governance Award
Hong Kong Ta Kung Wen Wei Media Group Limited
Outstanding Contribution Enterprise for the 70 Anniversary of the
Founding of New China
th
Most Inuential Research Institute
Guangdong Province Financial System Social Security
Comprehensive Management and Ping An Finance
Establishment Leading Group
"Excellent Unit" in Guangdong's Comprehensive Financial Management
JRJ
Outstanding Wealth Management Award of China Securities Company
Outstanding Award For Big Data Application of China Securities Company
2019.10
Hong Kong Stock Exchange
Excellence Information Service Broker in Hong Kong stocks through
2019.11
China Finance Summit
Golden Central Award—Inuential Brokerage Brand of the Year
China Economic Net
2019 Top 100 Finance Innovation
Sina Finance
Best Securities Company For Responsible Investment
Best analyst
Emerging analyst
Top of Best Research Institutes Sina Golden Unicorn
Institutional Investor, Caixin Media
The Second of Best Analyst Team
The Third of Best Sales Team
Shenzhen Securities Information Co., Ltd., SSE Infonet Ltd.
2019 Excellent Partner of Securities Information Services
China Securities Investor Service Center
2018-2019 Excellent Organization for Investor Liaison
Work of Investment Service Center
Information Times
Most Core Competitive Broker of the Year
Southern Daily(南方日報社)
2019 Southern Tribute Brand Enterprise
Investor China
Trustworthy Securities Company of the Year
China Investment Network
2019 Best Socially Responsible Company
Xinhuanet etc.
Company of the Year 2019 Guangdong, Hong Kong and Macau
Greater Bay Area Listed Companies Annual Meeting & Corporate
Social Responsibility Summit
Xinkuaibao (新快報)
2019 Best Poverty Alleviation Innovation Award
China Securities Journal
2019 Top 10 Gold Securities Companies
Insurance Asset Management Association of China,
Beijing Institute of Financial Technology
Outstanding Product Award of the Huijing Award of
China Asset Securitization Industry In the Fourth session
Financial Computerizing
Development Innovation Contribution Award –
2019 Financial Technology Innovation Outstanding Contribution Award
SSE
The Best Organization Award for 2019 Investor Education and Protection
Outstanding Organization Award For ETF Knowledge Contest
Special Award For Investment Teaching Video In Sci-Tech Innovation Board
Excellent Member of Companies Listed on Sci-Tech Innovation Board
Excellent Member Transaction Management In Sci-Tech Innovation Board
2019.01
China Government Securities
Depository Trust & Clearing Co. Ltd.
2018 Local Debt Non-Bank Underwriter Best Contribution Award
2018 Outstanding Non-bank Underwriting Agency
Top 100 Strong Settlement - Outstanding Market Maker Award
2018 Outstanding Local Bond Market Making and Settlement Award
SSE
2018 Excellent Underwriter For Local Government Bonds
Outstanding Participants For Product Innovation
Outstanding Trustee
Shanghai Clearing House
Special Award for Settlement Business
SZSE
Excellent Interest Rate Debt Underwriting Agency
Excellent Corporate Bond Underwriters
Excellent Fixed Income Business Innovation Agency
China Charity Festival Committee
2018 Public Welfare Project
2018 Special Tribute Awards 2018
SSE
Top 10 options Broker
New Fortune, igoldenbeta
Sixth Prize New Fortune Best Investment Advisory Team
China.com
Pioneer of Precision Poverty Alleviation
Securities Times China Securities Traders
2019 China All-round Investment Bank Junding Award
Junding Award for All-round Securities Brokers in China
Junding Award of China Securities Investment Advisory Team
Singapore Exchange
Chinese Futures Broker (Iron Ore Variety) GF Futures (Hong Kong)
ChinaVenture, cvinfo
The Best Investment Case of China's Technology and
Financial Industry (percentage points (百分點))
The Best Investment Cases for the Medical Device
Industry in China's Medical and Health Services
Industry (Yixin Bio (医信生物))
2019.06
China Venture Capital Research Institute
TOP50 China's Inuential PE Investment Institution in 2019 (GF Xinde)
Guangdong Bureau of the CSRC
2019 Guangdong Securities and Futures Investor Education Base
(Guangfa Securities Zhuhai Investor Education Base, Chaozhou
Investor Education Base)
Shanghai Futures Exchange
2018 Third Prize of Natural Rubber "Insurance + Futures"
Targeted Poverty Alleviation Pilot Project
(GF Futures)
2019.02
China Securities Investor Protection
Fund Corporation Limited
2018 Investor Survey Outstanding Securities Company
Information Times
Best Poverty Alleviation Broker of the Year
2019.07
China Securities Regulatory Commission
Investment and Insurance Bureau
National Securities and Futures Investor
Education Base Examines "Excellent" Rating
2019.03
Toutiao(今日頭條)
2018 Most Socially Responsible Brokers
China Economic Net, CBN, Value Line Institute
2019 Top 10 Investment Banks of China Capital Annual Conference
Publicity Department of Party Committee in Guangdong
The Model of learning from Lei Feng in Post of the Fifth Batch (Wang Yuehong)
Securities Times
2019 China Outstanding IT Service Futures Company Junding Award
(GF Futures)
2019 China Futures Innovation Industry Service Project Junding Award
(GF Futures Natural Rubber Insurance + Futures Targeted Poverty
Alleviation Pilot Project in Jiangcheng County)
Party Committee of State-owned Assets Supervision
and Administration Commission of Guangdong Province
Advanced Primary - level Party Organization
(Party Branch of Guangzhou Branch)
P5w.net (全景网)
IR Interactive Activity List Company Among A-share Listed Companies in 2018
China Finance Summit
2019 Outstanding Brand Image Award
Federation Of NGOs Of Guangdong Province
2018 Outstanding Social Organization
Guangdong Poverty Alleviation and Development Ofce
Gold Cup for Guangdong Red Cotton Cup Poverty Alleviation
05
Page
GF Securities 2019 Corporate Social Responsibility Report
06 Page
The Company's Brand value Award
5.5
The Company's brand value was RMB billion
in 2019 according to the Hurun Most Valuable Chinese Brands 2019
ranking as leading listed securities company
2019 Industry Awards of
GF Securities granted by
New Fortune Best Industry
Research Team
2019 Industry Awards of
GF Securities granted by
New Fortune Best Analyst
2019 Team Awards of GF Securities granted in
"the 17 New Fortune Best Analyst Selection"
th
New Fortune Local Best Research Team
No. 1
New Fortune The Most Inuential Research Institution
No. 2
Research Awards
Top of Best Research Institutes awarded by the rst
Sina Golden Unicorn Forum in 2019
No. 1
Top of Most Inuential Securities Research
Institution awarded by Shanghai Securities News
No. 1
Top of “Best Research Institution” by Chijing Investoday Awards in 2019
Top of “Most Inuential Research Institute” by Crystal Ball Award
Top of “Best Research Team” by Gold Award.
No. 1
Technology
Finance Consumption Manufacture
Energy and Materials
No. 1
No. 2
No. 2
No. 2
No. 3
Macro Economy
Real Estate
Electronics
Communication and Culture
Environmental Protection
Automobiles & Components
Mechanical
Energy Extraction
Strategy Research
Financial Engineering
Food and Drink
Non-metallic Building Materials
Bank
Non-bank Finance
Agriculture, Forestry, Animal Husbandry and Fisheries
Appliances
Hong Kong Stocks and Overseas Markets
Light Industry and Textile Clothing
Whole Sale and Retail and Social Service
Metals and Metal New Materials
Medical biology
Computer
New Energy and Power Equipment
No. 1
No. 1
No. 1
No. 1
No. 1
No. 1
No. 1
No. 1
No. 2
No. 2
No. 2
No. 2
No. 3
No. 3
No. 3
No. 3
No. 4
No. 4
No. 4
No. 4
No. 5
Finalist
Finalist
07 Page
GF Securities 2019 Corporate Social Responsibility Report
08 Page
2019 Individual Award of GF
Securities granted by "the
th17 New Fortune Best
Analyst Selection”
New Fortune Outstanding
Research Leader
General Manager of Research
Centre of Development of
GF Securities
Li Xing
GF Asset
Management
GF Golden Majordomo Hongli Bonds, GF Securities Wenli No. 3 - 2018 Golden
Securities Collective Asset Management Scheme
China Securities Journal
GFHK
Yitaojin International won the " 2019 Outstanding Hong Kong Securities Brokers APP in Securities
Times·China Securities "
Securities Times
"Yinghua Award"-China's Best Securities Asset Management Agency Award
China Fund
2019 Top Ten Innovative Asset Management / Fund Products Junding Awards -
GF Asset Management Xuli No. 1 Collective Asset Management Scheme
Securities Times
GF Xinde
TOP100 Best Private Equity Investment Institution in China
TOP50 China's Best Chinese Private Equity Investment Institution
TOP10 Best Private Equity Fund Subsidiary in China
TOP20 Best Private Equity Investment Institution in Guangdong,
Hong Kong and Macau Greater Bay Area in 2019
CVA Wards
PE list TOP50
20 Year of Venture Capital
Golden Brokers Equity Investment Winner of the Year
China Securities Journal
GF Futures
2018 Outstanding Award for Overseas Business
" 2018 Outstanding Award for Overseas Business" in the 16
China’s Financial Annual Champion Awards
th
2018 Outstanding Member
2018 Outstanding Member of Zhengzhou Commodity Exchange
2018 Gold Award for Outstanding Member
2018 Gold Award for Outstanding Member Shanghai Futures Exchange
Best Chinese Futures Broker (Iron Ore Variety)
GF Capital (Hong Kong) was granted Best Chinese Futures
Broker (Iron Ore Variety) by Singapore Exchange
2019 Best Targeted Poverty Alleviation Award
GF Futures was granted the award in the selection of 2019 Best Targeted
Poverty Alleviation Award held by People's Daily and International Financial News
China Best Futures Houses
GF Futures was grantedthe “China Best FuturesHouses” in the 12 China Best
FuturesAnalyst Selection
th
GF Futures (Hong Kong) Co., Limited was granted the "Futures Broker
Pioneer (Flexible Forex Variety) in China"
GF Futures (Hong Kong) Co., Limited was granted the "Futures Broker Pioneer
(Flexible Forex Variety) in China" in the 15 China (Shenzhen) International
Derivatives Forum by Singapore Exchange
th
GFFL
2018 Green Model Award
The 8 China Charity Festival
th
2018 Best Management Enterprise Award
2018 Member Commendation Conference of Guangdong Financial Leasing Association
" Meeting in the beginning, the nancial leasing helps the growth of small and medium-sized science
and technology innovation start-ups——Take MinoTech as an example"
GFFL was granted the“First Prize for Outstanding Cases in Financial Services Emerging
Industries” in the “2019 Best International Cases in Industrial Finance” held by Asian
Financial Cooperation Association
"Achievement Award" in 2019 China's Financial Leasing List
Award Ceremony of "2019 China Financial Leasing List" by CLBA
(中國外商投資企業協會租賃業委員會)
GF Fund
2019 Best Fund Firm
Eastmoney.com, 1234567.com
Innovation Fund Company Award
Outstanding Award in Social Responsibility
JRJ·Piloting China (金融界·領航中國)
2018 Gold Fund·Passive Investment Fund Management Company Award
2018 Gold Fund ·Overseas Investment Return Fund Management Company Award Shanghai Securities News
Shanghai Securities News
Oversea Investment Gold Fund Company
China Securities Journal
2018 Overseas Investment Star Team
Securities Times
2018 Emerging Index Development Fund Company
China Fund
09 Page
GF Securities 2019 Corporate Social Responsibility Report
10 Page
Corporate Social Responsibility Culture
Corporate Culture Outline of GF Securities
Our Mission
Creating Value to Realize the
Dream of Serving the
Country with Financial
Services.
Our Vision
Become a Modern Investment Bank
with International Competitiveness,
Brand Influence and Systematic
Importance
Our Core Values
Inquisitiveness, Integrity,
Client Focus,
and Teamwork
Our Management
Philosophy
Stable Growth,
Continual Innovation,
Performance-driven Culture and
Business Synergies
Our Distinctive Cultural Construction
In 2019, the Company held the "Welcome National Day, Celebrate the founding of the Company" event and the third "GF Good Voice" singing contest, organized the New
Year's Spring charity raffle, carried out the photograph charity contest throughout the Company with the theme of "Gathering the Love From the Bottom of Heart" aiming to
poverty alleviation, launched the first Hackathon programming contest of GF Securities. The Company continued the corporate culture construction activities in different
forms, demonstrating the good looks of all employees.
Corporate Social Responsibility Mechanism
Reviewing the
performance results
05
06
Summarizing and
continuously optimizing
Defining CSR concept
and objectives
Formulating CSR
performance steps
and standards
01
03
04
Developing
appropriate CSR
strategies
02
Selecting CSR topics according to
social impact and value measurement
Corporate Social Responsibility Management System,
Stakeholder Communication and Participation and
Assessment of Significant Topics
The Company has been continuing to improve its CSR management system and enhance the CSR management
framework, and has established sound mechanism and process for fulfilling social responsibility. With reference to its
situation, the Company dynamically assessed its stakeholders in order to refine the mechanism and parties responsible
for communicating with stakeholders. We are deeply aware that the involvement of stakeholders is integral to the
Company’s development and CSR fulfillment. The Company is committed to maintaining smooth communication with all
stakeholders and developing mutually beneficial relationship through the involvement of stakeholders to promote
sustainable development.
High
I
m
p
o
r
t
a
n
c
e
t
o
s
t
a
k
e
h
o
d
e
r
s
l
Health and safety
Employment
Training and development
Product and service responsibilities
Information security
and customer privacy
Anti-corruption
Community investment
Use of resource
Impact on the
environment and
natural resources
Labor standard
Supply chain management
Management of advertisement and labels
Pollution management
Low
Importance to Company's sustainability
High
Based on the investigation and communication with stakeholders in 2019, we have further realized that as a financial
enterprise, employees and products and service responsibility, information security, and customer privacy and anti-
corruption are the focus of our attention, and also the key topics of most concern to all stakeholders.
Compared with last year's investigation with stakeholders, results from this year's show that stakeholders believe that
energy conservation and consumption reduction management, the impact of operation and business on the environment
and natural resources, employment, employee health and safety management, supply chain management, quality of
products and services and harmonious management of employee training, management of information security and
consumer privacy, management of anti-bribery, extortion, fraud and money laundering, community investment and public
welfare activities, etc. are becoming more important for the Company's sustainable development. However, labor
standards and advertising label management have declined in importance. For stakeholders themselves, the importance
of employment and health and safety management has raised the most, reflecting the general concerns of stakeholders on
employee rights.
The company will continue to maintain communication channels with stakeholders, and continue to respond to key issues
of concern.
11
Page
GF Securities 2019 Corporate Social Responsibility Report
12
Page
Gathering the love
from the bottom of heart
Overview of GF Foundation
Operations of GF Foundation
Mission of GF Foundation
th
The GF Foundation was established on January 21st, 2011 . It is
the first foundation in China that takes securities dealers as its
main sponsors and has been assessed as the highest level - 5A
class foundation by social organizations. It was co-sponsored and
established by GF Securities, GF Fund, GF Futures and GF
Xinde, and was formally approved by Department of Civil Affairs
of Guangdong Province. The original fund of the foundation was
RMB43 million.
The GF Foundation focuses on education and teaching aid,
poverty alleviation, and has successively launched a number of
social welfare projects, including the “UN Sustainable
Development Goals Model Village”, “GF Securities University
Graduates’ Micro-Entrepreneurship Action”, “GF Securities Rural
Children ’s Reading Program”, and “Youth Poverty Alleviation
Caring Plan”, "GF Securities Pearl Course," with cumulative
public welfare expenditures amounted to approximately RMB100
million. During the Reporting Period, the GF actively participated
in poverty alleviation efforts, and has helped 3 national poverty-
stricken counties, 3 administrative villages, and 26 natural
villages, and 1,050 poverty-stricken farmers to achieve poverty
alleviation, and gained the recognition of and widely praised by
villagers and local governments.
GF Foundation has the legal person capacity with its
property and income completely independent from other
entities or individuals. Each year the Company donates to
and operates through GF Foundation, to carry out
activities such as charity, poverty alleviation and
donation. With a sound and standardized organization
and system, GF Foundation operates in strict accordance
with the Regulations on Management of the Foundation
and other rules. Each year, an accounting firm is engaged
to conduct audit on the GF Foundation's operations.
Meanwhile, an annual review is made by the Guangdong
Provincial Department of Civil Affairs.
In 2019,
GF Foundation donated RMB
20,237,700
Carrying forward the loving gesture of GF Securities;
showing concern to livelihood; playing an active role in
public welfare, poverty relief, education and
environmental protection; promoting the construction of a
harmonious society; and contributing to sustainable
development.
Upholding a public welfare concept of “Gathering the love
from the bottom of heart”, we make every tiny effort in
livelihood from poverty alleviation, disaster relief to
education and environmental protection, to convey
warmth to more people.
LIN Zhihai
General manager of GF Securities Co.Ltd.,
Chairman of GF Foundation: Lin Zhihai
Directors of GF Foundation: Zhang Shaohua, Zhao Guiping, Lin
Chuanhui, Cheng Huaiyuan
Secretary-General of GF Foundation: Cheng Huaiyuan
Supervisor: Song Hongtao
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GF Securities 2019 Corporate Social Responsibility Report
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1
Section
Customer Services
Earnestly Serve Every Customer and
Shoulder Responsibility towards Investors
We aim to become an integrated service provider focusing on China's high-
quality enterprises and wealthy groups by virtue of our leading innovation
capability on the capital market. To this end, we will strengthen our team
building and strategic investment in such areas as investment banking,
wealth management, trading and institutional clients, investment
management, financial platform and business globalization, so as to offer
professional services for enterprises and inject vitality into the real economy.
Professional Solutions to Customer Needs
Your Attentive, Professional and Dedicated Business Partner
Protect the Capital Market to Shoulder Responsibility towards Investors
15
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GF Securities 2019 Corporate Social Responsibility Report
16 Page
Professional Solutions to Customer Needs
We uphold the Customer-orientated, seeking to
understand customer needs and expectations to
maximize customer interests. We bear in mind and take
into action the “Client Focus”, striving to outperform
peers in service quality. We understand that customers as
capital market participants are the cornerstone of market,
whose trust is the basis for our survival and
development. We take care of every customer, and
provide professional solution to meet their needs.
The Company always attaches great importance to
customer appeals and complaints, and bases the
standardized complaint handing process upon a top-
down organizational system and comprehensive basic
rules on complaint handling.
We have maintained the leadership in customer
relationship management among peers, with customer
service satisfaction of brokerage business exceeding
97% for ve years in a row.
Brokerage Business Customer Satisfaction Survey
Year
Number of participants (person)
Percentage in total customers
Satisfaction rate
2017
2018
2019
286,352
3.49%
97.95%
196,958
267,369
1.99%
2.48%
98.58%
99.17%
The satisfaction rate in
return visit reached
96.44%
The customer satisfaction rate
for our customer service reached
99.17%
3.45%
up
percentage points from 2018
0.59%
up
percentage points from 2018
Evaluation rate of participants
in the customer satisfaction survey
58.48%
In 2019, our 95575 service hotline provided 457,209 times of customer services, including 54 customer complaints. All complaints were
followed up through acceptance, investigation and handling, feedback and return visit. The satisfaction rate in return visit reached 96.44%, up
3.45 percentage points from 2018; there were 267,369 participants in the customer satisfaction survey and 58.48% respondents provided
feedbacks, which accounted for 2.48% of total customers of our brokerage business at at the end of 2019. The customer satisfaction rate for
our customer service reached 99.17%, up 0.59 percentage point from 2018.
Brokerage Business Customer Complaints
Year
Number of complaints
Satisfaction rate in return visits
2017
2018
2019
37
32
54
94.32%
92.99%
96.44%
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GF Securities 2019 Corporate Social Responsibility Report
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Your Attentive, Professional and
Dedicated Business Partner
In light of the service concept of “Your Attentive, Professional and Dedicated Business Partner”, we offer a diverse range of multi-
level wealth management services to clients. Our services include 5 categories in terms of content, namely convenient Internet
services, cost-performance basic services, professional wealth management services, high-end private banking services and
colorful theme activities, with a view to cater for each diversied needs of clients. Service platforms include 24/7 GF Securities
Q&A, Betanew robot investment advisory service, online store of nancial products, 95575 hotline, dedicated account manager,
investment advisory service, securities brokerage branch inquiry telephone service, and securities brokerage branch on-site
services, covering every time frame of 7/24. With such unlimited and uninterrupted services enabled by the service platforms, we
could optimize our communication with and services to our clients.
Construction of Customer Service Network and System
As of 31 December 2019, the
Company had 21 branches
and 283 securities brokerage
branches, a nationwide retail
network with outlets covering
China’s 31 provinces,
municipalities directly under
the Central Government and
autonomous regions, including
economically developed Pearl
River Delta, Yangtze River
Delta, Shandong Peninsula,
Bohai Rim and major provinces
and cities.
Service scale of the Company further improved
(as of December 31, 2019)
The number of the Company's
mobile securities users
More than
million
27.20
23%
Approximately
increase since the end of last year
The number of subscribers of the
Company's WeChat account was over
3
million
The sales and transfer amount of financial products
on the Yitaojin E-commerce platform amounted to
366.2
RMB
billion
*GF Golden Cash Return Collective Asset Management
Scheme included
Betanew smart investment advisory system
served over
customers in total with sale amount of financial
products of RMB billion
800,000
22.8
Meanwhile, to adapt to the changing competition landscape, the Company further explores the way of intelligent service on the basis of network service and
further optimizes our special services including small investment advisory service, GF Securities Q&A service and GuGe Encyclopedia(股哥百科), so that our
customer service network has been further improved and remarkable results have been achieved.
Small investment advisory service is the personalized investment
adviser business of the Company. The Company enters into
investment advisory service agreements with its customers,
pursuant to which, the Company assigns special investment
advisers to offer its services. The contracted investment advisers
provide customers with one-to-one investment advice services as
agreed and advise on their investment decisions. In 2019, there
were 330,000 new followers, 2.05 million user visits and 33.61
million page views on the platform. 1,488 small investment
adviser contracts were signed for the year, involving 104
investment advisers in providing service.
GF Securities Q&A service provides customers with 24/7 free
smart robot services and online manual consulting services. In
2019, there were 2.46 million orders in the Q&A service with 1.01
million customers receiving the service and customer satisfaction
rate of 99.8%.
GuGe Encyclopedia is a self-service inquiry service platform for
investors, with the contents covering the basic knowledge of
securities, business knowledge, investor education-related
content, individual stock reviews, research report summary, etc.
In 2019, GuGe Encyclopedia generated a total of 130,000 pieces
of knowledge and 8.65 million user views.
Q&A customer service platform provides
investor education to its customers through
smart customer service and GuGe Encyclopedia
Customer Suitability Management
Due to the large client base, we categorized individual customers into Mass, Golden Majordomo and Private Banking levels in order to accurately
identify their needs and provide differentiated services, making a more distinct picture of client category and level.
The Company divided ordinary investors into six categories according to their risk tolerance from low to high: special protected customers,
conservative customers, cautious customers, stable customers, positive customers and aggressive customers. In providing financial products and
services to its customers, the Company will require its customers to satisfy some criteria in asset scale, income level, risk identification capabilities
and risks tolerance and minimum investment and subscription amount based on the risk and complexity of the product or service and the cognitive
level of investors in respect of various business lines. For financial products sold or financial services rendered to customers, the Company will
assess whether the investment types and investment terms of the financial products or financial services match with the investment objectives of its
customers, and the level of risk of the financial products or financial services match with its customers’ risk tolerance.
In order to continue to perform well in investor suitability management, the Company constantly strengthens the “top-level design”, and timely revises
and improves various business systems and working procedures in accordance with the Administrative Measures on Suitability of Securities and
Futures Investors, Guidelines for the Implementation of Suitability Management of Investors in Securities Operators (Trial) and the latest regulatory
requirements, and formulated or amended the Administrative Measures for the Trading and Retail Business on the STAR Market of GF Securities,
Administrative Rules on Bond Market Investor Suitability of GF Securities, Rules on Suitability of Retail of Public Fund of GF Securities and
Administrative Rules on Share Option Investor Suitability of GF Securities, and required every business lines to strictly implement. In 2019, the
Company organized a review of investor suitability management in the first half and the second half of the year. The review targets included the
relevant departments of the Company's headquarters and all branches. The problems identified in the review were recorded and analyzed on a one-
by-one basis, the specific rectification measures and plans were formulated with the definite deadline for rectification, and the responsible persons
were assigned to follow up and implement.
Currently, the system upgrade work involving investor suitability management is gradually improved, meeting the requirements for on-site or off-site
business. During the Reporting Period, the relevant business lines of the company continued to optimize and upgrade the system, and reduced the
risk of manual operation through system control. The main tasks include:
For the on-line electronic agreements of the Golden Express(金快線)and information products, the Company improved the
information display of contract signers in the customer reading interface and the system archive display interface.
For the technology counter, the Company has adopted paperless models for over 30 daily services, improved front-end acceptance,
back-end processing and closed-loop management, set up several modules such as smart auditing, has comprehensively optimized
various audio and video recording processes at the counter, and continuously strengthened risk management and control in business
processing.
The Company optimized the PIV function of related business systems, including the optimization of the blacklist monitoring policy of
Yitaojin (易淘金) and the counter system, and improvement of the PIV function in the NBOP system (a "New Brokerage Operation
Platform" project).
During the Reporting Period, the Company improved the suitability management on the STAR market business, the H shares "full circulation"
pilot business, bond market investment, public fund sales and share option investment. As of the end of 2019, the Company has paid return
visits to 280,600 investors for the suitability management. During the Reporting Period, no cases of proactively recommending financial
products or services to customers mismatched with three elements of suitability management were found.
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GF Securities 2019 Corporate Social Responsibility Report
20 Page
The e-commerce platforms including mobile APP and PC
terminal of the Company continue to enhance investor suitability management
The Company continues to strengthen
investor suitability management
Protection of Customer Information
Advertising and Promotion Management
In 2019, the Company has initially completed the construction of a five-in-
one guarantee system of “business continuity guarantee, security
assurance, quality assurance, data platform and cloud-based platform”,
enabling guarantee system to be digitized through platform and effective
closed-loop management of information technology before, during and
after the operation. In addition, the Company increased investment in
information technology, continued to standardize operating procedures,
strengthened compliance and risk control management, enhanced
accountability, and further improved the level of security management of
information system construction and operation and maintenance,
ensuring the safe, reliable and stable operation of its information system
and effectively supporting the regulated development of its business.
In 2019, the Shanghai Securities News published a news article about the
Company's enterprise-level customer information management system
(the ECIF system). At present, the ECIF system has integrated the
customer data of 14 business lines and 20 business systems of the
Company. These customer information are not simply collected and
stored, but are integrated, consolidated and sorted out according to the
18 core business rules of the ECIF system to form company-level
customer information.
Illegal collection and Illegal use of customer information are strictly
prohibited at the Company in accordance with the Securities Law of the
People's Republic of China, Law on Protection of the Rights and Interests
of Consumers of the People's Republic of China, Cyber Security Law of
the People's Republic of China and relevant national laws, regulations
and policies. To protect customer information, the Company continues to
improve its internal rules and regulations and establish a information
technology assurance and data management system. In 2019, the
Company published or revised the Information Technology Management
Rules of GF Securities, Administrative Measures on Information System
Security of GF Securities, Administrative Measures on Information
Security Incident Prevention and Handling of GF Securities,
Administrative Measures on Information System Emergency Response
of GF Securities, Administrative Measures on Central Computer Room of
GF Securities, Administrative Measures on Information System
Operation and Maintenance of GF Securities, Network Management
Rules of GF Securities, Management Rules on Terminal Software Version
Life Cycle of GF Securities, Management Guidelines on Software System
Source Code of GF Securities, Administrative Measures on Data
Management of GF Securities, Implementation Rules for Information
System Data Management of GF Securities and Implementation Rules
for Data Classification and Hierarchy of GF Securities and other rules and
regulations, and further standardized the management requirements
such as system development, operation and maintenance and data
management at the institutional level.
The Company attaches great importance to protecting the information of
customers and consumers by strictly regulating the management of
internal customer safety information, attaching importance to the
information system authority and usage standard, strengthening the
management of employees, regulating marketing behaviors and
implementing a marketing service recording mechanism. The specific
measures taken during the Reporting Period mainly included rectification
of customer information security, clarification of rectification specifications
and requirements for customer sensitive information management,
clarification of the principles and overall requirements for security
management of retail customer information data, clarification of data
usage and operation standards, and explanation on security upgrade of
customer information systems and on-going safety awareness education.
The product promotion and publicity of the Company conform to the relevant provisions and are free
from over-hyping or false advertising in strict compliance with the Advertising Law of the People’s
Republic of China, the Trademark Law of the People’s Republic of China and Interim Administrative
Measure on Internet-based Advertising . In 2019, the Company amended the financial product rules
such as the Rules on Code of Conduct of Retail Business Financial Product Sale of GF Securities
and Management Rules on Retail Business Financial Product of GF Securities, carried out unified
centralized management of publicity materials, emphasized the publicity and promotion recording
management, and supervised and guided its branches’ legal compliance in promoting products.
The Company requires personnel engaged in product sales or related business services to be
qualified appropriately. In marketing activities, business personnel are obliged to use the relevant
information officially published by the Company, including product or service specifications,
contracts, risk disclosure statement, agency risk disclosure statement, promotional materials and
other materials to be provided to customers, on the premise of compliance with the suitability.
Relevant materials will be marked as promotional materials in a clear and eye-catching way when
carrying out marketing activities, which prompt the risks of financial products or services, and
identify the suitable customers of products or services.
“GF Securities” Cruise
Advertising Display of "28 Anniversary of GF Securities" at Guangzhou Baiyun International Airport
th
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GF Securities 2019 Corporate Social Responsibility Report
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Protect the Capital Market to
Shoulder Responsibility towards Investors
GF Securities attaches great importance to the protection of investors 'and investors' rights, fully integrates investor
education and service work into various business links, continuously improves customer service quality, actively
implements corporate social responsibility, and makes due efforts to maintain the stability and development of the
capital market Contribution.
"5.15 National Investor
Protection Promotion Day" activities
th
On May 15 , 2019, China ushered in the first National Investor
Protection Promotion Day. On 15 May, the Company
simultaneously launched a series of "5.15 National Investor
Protection Promotion Day" activities through combination of
online investor education platform and offline business
branches to extensively carry out publicity activities with aims
to guide investors to properly understand the capital market,
enhance awareness of risk prevention and establish a rational
investment concept.
The promotion activities covered more than 340,000
people with more than 2 million short messages sent,
nearly 300 off-line activities held, more than 20,000
posters, leaflets, brochures and other promotional
materials distributed, nearly 20 times of investors
education cases, publicity and knowledge education
posted on the WeChat account and nearly 10,000 readings
on the WeChat account. The remarkable results has been
achieved in the promotion of the protection of investors’
rights and interests.
Picture of Healthy Run (Guangzhou) themed “Reveal True Color and Say No to
Shadow Margin Financing and Illegal Securities Deals” in December 2019
Investor Education Activity themed "Guangdong-Hong Kong-Macao Greater Bay
Area Investor Protection Activity (Guangdong) in Jinan University"
Special investor education activities on STAR Market
The launch of STAR market and a pilot registration-based IPO system was a major institutional innovation of China's capital market in 2019. STAR
market is quite different from the existing market mechanism in respect of offering and listing, information disclosure, trading and delisting. In order to
protect the rights and interests of investors, enable investors to understand the investment opportunities and business rules of STAR market, as well
as objectively understand the risk of investment in STAR market, the Company launched a special annual event of investor education themed
“Approaching Science and Technology, You and Me".
During the event, the Company sent 15 times of announcements to customers through its official website, WeChat, SMS, etc.; forwarded or
pushed 103 relevant investor education materials provided by SSE, with over 76,174 readings; produced 29 original articles with over
229,420 readings in total. According to the requirements of the Company's retail business management headquarters, each branch
adopted a variety of activities to carry out the promotion of STAR market business, including playing 2,731 times of STAR market investor
education videos; sending nearly 616,000 promotional text messages; holding 1,260 sessions of events such as investment salons,
lectures, entering campuses and enterprises campaigns, covering over 31,000 customers; distributing 67,220 promotional
leaflets/brochures. The activities gained active response and good results.
Investor education campaign
In 2019, the Company, as always, attaches great importance to
supporting investor protection and education, is committed to using
investor education as our effective form of fulfilling social responsibility,
and constantly sets up a high-standard investor education system to
contribute to the Company's social value for investors. In order to
continue to perform well in investor suitability management and investor
education, the Company continuously Improved retail business line
investor education special rules at the company-level pursuant to the
Investor Education Work Guidelines of Securities Firm issued by the
Securities Association of China and Member Investor Education Work
Guidelines (issued in 2019) issued by the SSE and SZSE.
The Company plans to develop relevant measures for investor
education management to further clarify the organizational system,
development requirements, job security, etc. of the Company's investor
education with aims to better help investors become familiar with capital
market laws and regulations and business knowledge, establish a
rational investment concept, strengthen the capacity to identify and
prevent risks and safeguard the legitimate rights and interests from
being infringed by illegal activities such as market fraud.
The Company organized activities including strengthening the
prevention and control of illegal securities advisory and warnings of
illegal fund-raising investment. 3,333 investor education activities were
carried out, covering 162,812 small and medium investors, improving
customers' awareness of security precautions to protect their
information and facilitating orderly development of capital markets.
"3.15 Investor Protection
Promotion Month" activities
During the “3.15 Promotion Month”, the Company organized the "3.15
Financial Consumers’ Rights and Interests Day" promotional activity to
disseminate knowledge such as the implementation measures for the
protection of financial consumer rights and interests, the eight statutory
rights enjoyed by financial consumers, asset planning and management
of individuals and families, methods to maintain the legitimate rights and
interests, introduction of investment techniques and investment risks,
suitability management concepts and methods, and precautionary
warnings of illegal securities activities.
The promotion activities covered more than 300,000 people with
more than 600,000 short messages sent, more than 400 off-line
activities held, more than 20,000 posters, leaflets, brochures and
other promotional materials distributed, nearly 20 times of
investors education cases, publicity and knowledge education
posted on the WeChat account and over 51,000 readings on the
WeChat account.
2019 investor education leaflet and poster screenshot display
Scene of Chief Economist Forum themed "Approaching Science and
Technology, You and Me" in April 2019
Information desk of Youth marathon 3.15 Financial
Consumers’ Rights and Interests
Scene of investor education activity themed “Knowing about STAR Market and preventing investment risk” by the Company’s headquarters in November 2019
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GF Securities 2019 Corporate Social Responsibility Report
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Deeply foster "Internet + investor education" to empower investor education in some areas
" Safe Finance Promotion Month" activities
Extensive national nancial education activities
In 2019, the Company established two new investor education bases in
Zhuhai and Chaozhou to strengthen its service capabilities of investor
education in some areas. At present, the Company has formed a multi-
level investor education service system with "official website and
WeChat account of GF Securities Internet-based Investor Education
Base" as the center, three customer promotion platforms of the
Company, namely official WeChat account, official website and official
Sina Weibo account as the linkage system, three investor education
bases and local securities brokerage branches as the offline promotion
window, and supplemented by online services such as "9557 Hotline"
and Q&A 24-hour smart customer service. At present, the page view of
website of the Company's investor education base exceeded 2.62
million, with the total information data of the base of more than 50G. The
"knowledge center" covers 10 types of knowledge on securities market,
8 types of simulated trading tools on A shares, options, securities
margin trading, Stock Connect Southbound and fixed investment
calculator are free to use, and the Company issues GF Investor
Education News on a daily basis to provide investors with a learning
platform and up-to-date and interesting securities information.
Releasing investor education articles via mini homepage of GF Securities Financial Terminal
According to the unified arrangement of the Leading Group of Social Security
Integrated Management and Safe Finance of Company, the Company
organized all branches in Guangdong Province (including Shenzhen) to carry
out the Safe Finance Promotion Month activities themed "70th Anniversary of
Founding of the PRC, Creating New Chapter and New Times for Safe
Finance". The Safe Finance Promotion Month activities included a total of 187
promotion materials produced; nearly 170,000 short messages sent to more
than 180,000 people in total; 17 promotion contents posted on the public
WeChat account of the investor education base; 98 sessions of events such
as investment salons, lectures and entering campuses campaigns held,
covering 5,098 customers; 55 outdoor promotion events held, covering 6,728
people; 13,138 anti-illegal brochures/leaflets distributed, which effectively
promoted the spread of safe finance knowledge and further improved the
people's sense of security and well-being, creating a strong atmosphere of
“everybody bears his share of the responsibility for, participates in and shares
with the safe finance” and enabling the concept of “safe finance” being deeply
rooted in the hearts of the people.
In order to thoroughly follow the spirit of the 19th National
Congress of the Communist Party of China, perform well in the
people-centered financial education, effectively enhance the
awareness of financial consumption safety of teachers and
students in the school, popularize the basic knowledge of financial
investment and promote the integration of financial knowledge into
the national education system, in 2019, the Company actively
responded to the "Investor Education in Hundred Schools"
initiative by the Securities Association of China by organizing the
Company's headquarters and relevant branches to carry out a
total of 98 national financial education activities, covering 11,966
teachers and students, and popularizing financial and business
knowledge to students and disseminating related knowledge on
anti-money laundering, prevention of illegal fund-raising and
prevention of illegal securities activities, which have been warmly
welcomed by the teachers and students, and gained good social
response .
In 2019, the Company also deeply fostered the public WeChat account of “GF Securities Investor Education Base”, and produced and posted a ton of reliable,
practical and interesting investor education products.
Proactively carrying out investor protection service work
In 2019, GF Securities Investor Education
Base's wechat account posted
original investor education products in total
355
838,900
At least
readings of graphics and text
No less than
552,900
readers
" Guangdong Financial Industry Joint Promotion and Education Month" activities
In order to implement the requirements of the activity of CSRC themed “Bringing the Financial Knowledge to
investors, Striving to be Rational Investors and Good Internet-based Finance Users during the Finance
Knowledge Education Month", the Company issued a notice in early September 2019 to organize all branches
nationwide to actively carry out the Financial Knowledge Promotion Month activities. The promotion activities
covered more than 240,000 people with more than 450,000 short messages sent, nearly 350 off-line activities
held, more than 21,000 posters, leaflets, brochures and other promotional materials distributed, nearly 20
times of investors education cases, publicity and knowledge education posted on the WeChat account and
nearly 23,000 readings on the WeChat account.
Since establishing a pilot strategic cooperation relationship with the China Securities Investor Service Center in 2017, the Company has continued to
deepen its strategic cooperation with the Investor Service Center to facilitate the protection of industry investors. In respect of investor research, based on
its strong investor liaison mechanism and extensive customer base, the Company assisted the Investor Service Center and SSE to complete more than 15
special market surveys in an efficient and high-quality manner to help the Investor Service Center understand the market status.
In 2019, under the unified arrangement of Securities Association of China, Guangdong Bureau of the CSRC and other regulatory departments and
industry self-regulatory organizations, the Company has continuously adjusted its working concepts and methods in response to new features and new
forms of illegal securities activities, and actively adopted proactive monitoring and effective measures to deal with illegal securities activity information and
timely issue risk warnings to crack down the illegal activities .
Case: Investigate suspected illegal fund-raising advertising information
In May and June 2019, to identify and cut off the channels of illegal fund-raising in a timely manner and purify the market environment;
increase investors’ awareness in the risk prevention and crack down the illegal fund-raising activities, the Company carried out in-depth
investigation of suspected illegal fund-raising advertising information and strengthened the publicity on prevention and control of fund-
raising to prevent the recurrence of illegal fund-raising from the source.
Fighting the epidemic of COVID-19 to effectively protect
the interests of customers
Since the outbreak of the COVID-19 in early 2020, the Company has resolutely followed the spirit of instructions that "the epidemic is an order, and
prevention and control is a responsibility", put the lives security and health of its employees and customers first. In addition to win the battle against the
epidemic, the Company strengthened its responsibilities and contributed to the development of market stability. While protecting the health of our
customers, we will try our best to meet customer service needs and realize the effective protection of customer interests.
The Company's headquarters and branches strengthened sanitary protection management, regularly disinfected and ventilated all offices, equipped with
protective supplies such as face masks, disinfectant and temperature measuring equipment. Considering prevention of the spread of the epidemic and
protection of the health of investors, the Company reduced on-site customer gathering and contact in the business branches, informed customers through
various channels and explained them in a patient and meticulous manner. Meanwhile, on the premise of smooth communication and the dual on-duty of
key posts, the Company rationally arranged most employees to work from home at the place of work to protect employees and ensure normal operations.
The Company also actively strengthened the business operations of platforms such as Yitaojin APP and website, and provided online services to meet
customer needs.
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GF Securities 2019 Corporate Social Responsibility Report
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2
Section
Staff Development
Staff-oriented Initiatives for the
Dream of Serving the Country
We adhere to the staff-oriented principle and proactively support staff
growth through a variety of measures, paths and conditions. Under a talent
development plan with well-defined direction, tasks and objectives, we
maintain a core talent growth plan which is designed to facilitate rapid
growth of core talents through systematic training and supports. Training
and introduction are combined to consolidate the talent reserves under a
well-established and long-effect talent cultivation system, thus promoting
employee growth to underpin business development and realize the dream
of serving the country with financial services.
Harmonious and Good Employment Relationship
Sound Assurance of Employee Rights and Interests
High-quality Team of Professionals
Multi-level Training System
Safe Working Environment and Staff Protection
A Variety of Colorful Labor Union Activities
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GF Securities 2019 Corporate Social Responsibility Report
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Harmonious and Good Employment Relationship
Sound Assurance of Employees’ Rights and Interests
In strict compliance with the laws and regulations including the Labor Law of the People's Republic of China, the Labor
Contract Law of the People's Republic of China and the Regulations on Prohibiting Use of Child Labor, the Company
opposes discrimination against gender, religion, age and race and has established a sound human resources management
system and recruitment process to provide diversied, fair and faithful working atmosphere for employees. Rules including
the Administrative Measures on Recruitment of GF Securities and the Administrative Measures on Interns of GF Securities
were formulated and strictly implemented to provide job opportunities and actively cultivate talents. In 2019, the Human
Resources Management Department amended the Administrative Measures for Management-level Employees, and
ofcially issued the Administrative Measures on Appointment of Professional Positions and Management Positions.
In respect of employee employment, the Company recruits talents based on the needs of development
and the principles of open recruitment, fair competition and merit selection. When recruiting talents, the
Company values both professionalism and competence, as well as character and morality. The child labor
is strictly prohibited in the Company. During the recruitment process, the Company confirms the accuracy
of the basic information of candidates through identity review and qualification verification, and conducts
background checks on candidates who will take on core or special position as necessary. We continue to
expand diverse recruitment channels, including website recruitment, on-campus recruitment, headhunting
and internal referral, etc., providing stable and multi-level talent support to maintain the long-term
sustainable development of Company.
In 2019, the Company
1,100
recruited over
new employees.
Open day event of GF Securities
The Company actively conducts university cooperation projects
and hold special lectures in the campuses. The Company held
career development lectures, business lectures, and provided
professional guidance on job resumes at Sun Yat-sen University,
Tsinghua University and Shanghai University of Finance and
Economics to help students improve employability skills.
In addition, the Company organized an open day event for
students at the school. Through the open day event, we received
the visiting teachers and students from the target universities,
allowing students to enter the company and truly experience the
company's strength and culture, which was highly praised and well
recognized by the visiting teachers and students.
With the continuous development of campus talents and extensive
employer brand influential power, the Company received the
"Employer Brand Operation Model" award in 2019, and has been
unanimously recognized and highly appraised.
The Company strictly abides by the laws and regulations such as the Labor Law and the Labor Contract Law, and established the
sound human resources management system and process including the Remuneration Management Rules of GF Securities, the
Administrative Measures on Labor Contracts of GF Securities, the Administrative Measures on Employee Benets Leave of GF
Securities, etc., which were strictly implemented to effectively protect employees’ vital interests in labor protection, working
conditions, salary payment, social insurance, working hour management, rest and vacation, rights and interests of female
employees.
Written labor contracts are entered into between the Company and its employees in
time, which set out statutory provisions covering working hours, rest and vacation,
remuneration, social insurance, labor protection, working conditions, occupational
hazards protection, etc. At present, the labor contract signing ratio of the Company
reaches 100%. The Company adopts standard working hours system, encourages
employees to take vacations and prohibits forced labor.
%
Labor contract and social insurance
Labor contract signing ratio
Social insurance coverage
100%
{
* Based on the statistics of the Group
The Company strives to establish an effective salary incentive
and restraint mechanism with aims to fully stimulate the
enthusiasm and creativity of all employees, and introduce and
retain key core talents. In December 2019, the Company
amended and published the Remuneration Management Rules of
GF Securities, clarifying the basic principles of the remuneration
management of the Company including performance orientation,
coordination and win-win, external competitiveness, risk
matching and diversified incentives. The employee remuneration
of the Company is mainly composed of three components: fixed
salary, performance-based bonus and benefits.
The Company established a comprehensive welfare and security
system, including social insurance, housing provident fund,
supplementary medical insurance, enterprise annuity, benefits
leave, corporate welfare, union welfare, and welfare of female
employees. The Company formulated internal rules such as the
Administrative Measures on Welfares of Full-time Employees of
GF Securities, the Administrative Measures on Welfares for Labor
Union Member of GF Securities and the Administrative Measures
on Employee Benefits Leave of GF Securities.
In strict compliance with the provisions of the local social security authority and
the housing provident fund management authority, the Company timely makes
full contributions to pension insurance, unemployment insurance, medical
insurance, work-related injury insurance, maternity insurance and housing
provident fund for its employees; additional housing subsidies are provided to
eligible employees; to provide the enhanced protection to its employees,
supplementary medical insurances (including medical insurance, life insurance
and accident insurance) are maintained for employees and their children, and
medical expenses are paid on a monthly basis to subsidize the medical
expenses borne by its employees, and improve employees' illness and
accident protection. In addition, the Company has established a full-service
enterprise annuity system since 2011 so that employees can get better
pension protection on the basis of obtaining basic social pension after
retirement. Employees suffering from a non-work related disease or injury are
offered a medical period and welfare treatment in accordance with applicable
national and local policies. According to the law, paid leaves are provided to
employees including annual leave, convalescent leave, marriage leave,
maternity leave (nursing leave for male employees), family planning leave and
funeral leave, and allowances were paid to the employees absent for rest and
vacation due to work arrangement pursuant to national regulations. The
Company cares for the health of employees and strengthens the protection of
the health of employees to build a dynamic and aggressive work team.
Number of
employees
turnover
418
Turnover of
employees
7.38%
Including:
Number of female
employees turnover
Number of male
employee turnover
149
269
Percentages
35.65%
Percentages
64.35%
Turnover of employees aged
30 or below as a percentage
of employees aged 30 or below
Turnover of employees
aged 31-40 as a percentage
of employees aged 31-40
Turnover of employees aged
41-50 as a percentage of
employees aged 41-50
Turnover of employees aged
51 or above as a percentage
of employees aged 51 or above
4.24%
5.02%
1.53%
8.13%
The Company provides the following benefits to female employees according to the law: statutory maternity leave, breastfeeding leave, half-day
holiday and activities for the Women's Day; monthly women health allowance to female employees; unchanged salaries for female employees during
pregnancy, maternity and lactation periods; prenatal examination time during work days is deemed as work hours for pregnant female employees;
physical examination items specific to female employees, etc.
*Based on the statistics of the parent company, excluding marketing staff
The Company bears in mind its responsibilities towards employees and establishes an employment termination system in strict accordance with laws
and regulations. For those employees who are not able to take possible alternate post any more, the Company will terminate the labor relations with
them according to law and will pay the required economic compensation (if any). In addition, for those who have served a certain number of years and
meet certain conditions, they can retire internally and enjoy benefits such as internally retired wages subject to application made by the employees
and approval by the Company.
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GF Securities 2019 Corporate Social Responsibility Report
30 Page
Total number of employees on the
payroll for the Reporting Period (person)
By Professional structure
Principal
operations
Risk
Management
Legal and
compliance
Information
Technology
By Education
Doctorate
By age
Master
degree
Undergraduate
Aged
30 or below
Aged
31 - 40
Aged
41 - 50
Note 1: Staff number includes 288 internal early retired employees.
GF Securities 2019 Corporate Social Responsibility Report
9,878
1,858
11,736
11,736
82.46%
9,678
0.94%
110
1.00%
117
5.56%
652
10.04%
1,179
1.35%
158
34.13%
26.38%
3,096
43.38%
4,005
5,091
62.70%
7,359
18.07%
2,121
9.57%
1,123
4.42%
519
31
Page
32 Page
Multi-level Training System
The talent development strategy has always been a part of the development strategy of GF Securities. In the new ve-year strategic
development stage, the Company still insists on integrating the talent development strategy into its overall strategy and promotes
talent-oriented development. GF Securities regards its employees as its most valuable asset. The Company attaches great importance
to talent training and is committed to achieving effective and unied development of its business development and employee career
through a systematic and targeted training and development system. In 2019, the Company focused on three learning aspects:
advocating “compliance management”, empowering “business transformation” and assisting in “quality and efciency improvement”,
and organized company-wide personnel training and learning activities.
As for advocating “compliance management”, the Company organized a
full-scale study on compliance and risk control topics and code of
conducts of employee, and the online learning volume and examination
volume reached a record high. In addition, through micro-video
contests, special lectures, and themed video and graphic and text push,
the Company continued to deepen the construction of a compliance and
risk control culture based on the principles of "compliance, integrity and
prudence".
As for empowering “business transformation”, to provide empowerment
support for key strategic projects such as “wealth management
transformation”, “institutional customer service” and “investment bank
management system reform”, focusing on “customer-oriented
approach”, “establishment of professional course system of retail
business line and construction of professional talent team" and
“improvement of the leadership of investment bank management team”,
the Company carries out targeted learning programs to provide
professional support for strategy implementation and business
transformation.
As for “quality and efficiency improvement”, the Company continues to
carry out conventional professional and leadership learning programs,
and strengthens the construction of various learning platforms and
learning resources, with aims to support employees to improve their
professional and management skills through various channels and
continuously create highly-skilled "professional" workforce. In 2019, the
number of newly launched internal professional courses of the
Company increased by 56.3% compared with 2018; total learning hours
of employee were 549,000 hours, of which the online learning hours
accounted for 78.8%, representing a further improvement from 2018.
The internal lecturer within the company organization applied to the
Securities Association of China for the development of nine industry
courses, all of which were approved and launched on the association's
platform. The number of approved courses ranked second among
member enterprises, bringing a good social effect.
Thanks to the continuous investment, professionalism, pragmatism and
innovation in learning and talent development of the Company, the
Company was granted the Excellence In Practice Awards, the highest
global talent development honorary award, by the American Association
for Talent Development (ATD) in 2019; and awarded the title of "China
Talent Development and Innovation Enterprise" of the year by the
Training magazine under Xinhua Daily Press Group, a state-owned
mainstream media.
GF Securities received the ATD Excellence In Practice Awards
GF Securities received the 10th China Talent Development and Innovation
Enterprise Award
First Session of Leadership Training Course Program of
GF Securities in 2019
Including: On-site
training sessions
4,173
time
Online training
sessions
166
time
External training
sessions
154
time
Number of
training for
the year
4,493
time
Employee training of the Company in 2019
Indicator
Number of training participants for the year
Percentage of female staff under training(number of female staff under
training/ total number of female staff )
Percentage of male staff under training(number of male staff under training
/total number of male staff e)
Percentage of operation managerial staff under training(number of operation
managerial staff under training/ total number of operation managerial staff)
Percentage of other managerial staff under training(number of other managerial
staff under training/total number of other managerial staff)
Percentage of non-managerial staff under training(number of non-managerial staff
under training/total number of non-managerial staff)
Training hours for the year
including : Training hours of male staff for the year
Training hours of female staff for the year
Training hours per employee for the year
Including: Operation managerial staff
Other managerial staff
Non-managerial staff
Number of internally certified lecturers
Unit
Person time
%
%
%
%
%
Hour
Hour
Hour
Hour/person
Hour/person
Hour/person
Hour/person
Person
2019
87,466
100%
100%
100%
100%
100%
648,446
352,684
295,762
73.2
73.7
75.6
72.9
235
* Note:
1. Source: the Company's LMS training system.;
2. Training hours per employee for the year’ represents the training hour data for those employees subject to performance-linked training hour
assessment of the Company.
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GF Securities 2019 Corporate Social Responsibility Report
34 Page
Safe Working Environment and Staff Protection
A Variety of Colorful Labor Union Activities
In strict compliance with relevant laws and regulations such as the Work Safety Law of the People’s Republic of China
and the Labor Law of the People’s Republic of China, the Company protects the legitimate rights and interests of
employees, provides employees with working conditions and working environment that meet national labor health
standards, and effectively protects the safety and health of employees at work . The Company has adopted various
measures to protect the health of employees, including making contribution to medical insurance and work-related
injury insurance and maintaining supplementary commercial medical insurance for employees; regularly organizing
physical examinations for employees; setting up medical ofce, canteen, various staff clubs, and properly arranging
the vacation of employees. The GF Securities Tower has swimming pool, table tennis room, gym and the Company
engages professional coaches to provide various group lessons. These facilities are open to all employees as a form of
employee benets for relieving their work pressure and creating a healthy environment for employees.
In 2019, GF Securities Tower was put into
operation. the Company conducted 2 sessions
of emergency evacuation drill training at GF
Securities Tower to provide training to nearly
1,500 employees working in the building. The
Company carried out 1 session of safety
knowledge training for new employees to
strengthen their awareness on fire safety. The
Company provided 10 times of guidance and
training to fire safety supervisors, effectively
improving their safety awareness and practical
operation skills.
Basic information of labor union of the Company in 2019
Labor union
Headquarters Staff Hobby Club
Members of labor union
10,416
Person
Number of club
27
Number of labor union
branches
Number of labor union
groups
Number of activities held
by labor union
27
296
136
Number of club activity
participants
226
Time
Number of club activities
for the year
2,197
Person
Time
Operating expenses
for the year
243.32
RMB ten
thousand
GF Securities Tower's 2019 emergency evacuation drill successfully held
Labor union expenses
for the year
3,773.01
RMB ten
thousand
GF Securities Tower's epidemics of COVID-19 evacuation drill successfully held
At the beginning of 2020, epidemics of COVID-19 occurred in several places in China. The Company took various means and measures
to ensure the health and life safety of its employees. The Company established the Leadership Group and Working Group for Fighting
against COVID-19 of GF Securities to implement the important directive spirit of the Central Committee of CPC and the State Council on
epidemic prevention and control and direct the Company's epidemic prevention and control.
The Company adjusted the working hours and locations of employees, canceled on-site activities that are not conducive to epidemic
prevention and control, canceled the purchase of fresh food materials in the canteen, conducted body temperature measurement on all
personnel entering and leaving the building, regularly disinfected and ventilated the office space and equipped with epidemic prevention
supplies such as face masks and disinfectants and temperature measuring equipment, to effectively protect its employees' physical
health and life safety.
Staff Hobby Club
The headquarters of the Company maintained staff hobby clubs over 13 years in a row to serve as a platform to facilitate staff interchange and
enrich staff’s culture and sports life. In 2019, 27 staff hobby clubs such as floral art and hiking were established. Various club activities were
held to keep close relationships among employees and facilitate work coordination. Leveraging their own advantages, badminton and tennis
clubs teamed up to participate in the “GZIFE Cup” Guangdong Financial Industry Badminton Competition and Guangdong Financial Industry
5th Tennis Competition to strengthen exchanges with various enterprises in the industry, demonstrating the excellent spirituality of GF
Securities team. The tennis club advanced to the quarterfinals in the 6th "Securities Union Cup" Tennis Invitational in 2019 and achieved the
best record in history.
The Company achieved good results in the Guangdong Securities and Futures Industry Badminton Game and Tennis Game
35
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GF Securities 2019 Corporate Social Responsibility Report
36 Page
Caring for staff
Corporate culture building activities
The Company's labor union actively takes great caring for employees to enhance their sense of belonging.
1
The rst is to offer in-depth
care and assistance.
The Company's labor union pays close attention to
employees' ideological trend, understands their
working and living conditions, and helps employees
solve practical difficulties. The Company extends
routine greetings on several occasions such as
birthdays, weddings, births, hospitalizations, etc.,
and takes care of employees in every detail. We
continue to provide assistance to our employees in
need, and granted RMB193,000 of allowances to 19
employees in difficulty.
3
The third is to perform well
in employee service.
The Company's labor union actively responds to
employees' demands in terms of health, dining, house
renting, marriage, entertainment, business
development, etc., and organizes related activities to
effectively share the concerns of employees.
Knowledge lectures on health and wellness, women's
healthcare and first aid were held to remind employees
to do good health management. The Company has
organized youth friendship parties and e-sports
competitions with external enterprises for many times to
build a friendship platform for the young.
2
The second is to extend festival
greetings in a sincere manner.
The Company's labor union insists on carefully organizing
festival celebrations and greetings on the festival occasions.
During the Spring Festival, we pay visits to former leaders,
senior management working in different places, internally
retired employees and employees in difficulty, and gave new-
year welfare to all employees. During the Qingming Festival, a
study activity themed “Cherishing the Memory of the Martyrs
and Staying True to Original Mission" was conducted to
uphold the great national spirit and patriotism. During the
Dragon Boat Festival, traditional festival activities such as
making rice dumplings and Dragon Boat Race were carried
out to make employees feel the charm of traditional culture.
On Children's Day, the Company organized a variety of
celebration activities such as special lectures on children's
education, open days for parents' office environment, parent-
child activities, flea market financial business enlightenment,
handcrafting, parent-child travel and parent-child reading.
The Company held celebration event themed "Celebrating National Day, 28th Anniversary of the Company" and the 3rd "Voice
of GF Securities" employee singing contest.
To celebrate the 70th anniversary of the founding of the People's Republic of China and the 28th anniversary of the founding of the
Company, and to inspire the patriotism and hard work of employees, the celebration event themed "Celebrating National Day, 28th
Anniversary of the Company" and the 3rd "Voice of GF Securities " employee singing contest held in Guangzhou on 8 September, in
which 67 contestants from 27 labor union branches participated, and more than 600 employee representatives attended the celebration
event. Nearly 10,000 employees and their families across the country watched live performances on the mobile terminals. The singing
contest and the celebration event of the Company was jointly held for the first time to demonstrate the spirit of the staff, which gain praise
from inside and outside.
The labor unions held the celebration event themed "Celebrating National Day, 28th Anniversary of the Company”
The Company carried out anniversary care activities for new employees during the Mid-autumn festival
Mr. Sun Shuming, secretary to Party Committee and chairman of the Board the Company fired a starting
shot for the Huangpu Marathon
In December 2019, the Guangzhou
Huangpu Marathon launched and gained
great success, the Company actively
participated in the sports event as a
golden partner.
The Huangpu Marathon enjoys a high brand
influence as it is a professional and
international sports event that has won the
title of "Silver Medal Event" by the Chinese
Athletic Association despite only two sessions
of event held. At the 35th anniversary of the
establishment of Guangzhou Development
Zone, the Company participated in the
Huangpu Marathon for the first time as a
strategic partner of Huangpu District and
Guangzhou Development Zone. Over 600
customers and employee of the Company
participated in the Huangpu Marathon.
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GF Securities 2019 Corporate Social Responsibility Report
38 Page
The Company continued to hold the Spring Festival
charity lucky draw. On the eve of the Spring Festival, the
Company’s labor union organized an online charity lucky draw
themed “Happy-go-lucky”, in which more than 80,000 people
participated. Nearly 1,000 employees donated their prizes,
with a total donation of more than RMB60,000. The donation
was used to fund the projects for children with thoracic
deformity jointly conducted by the GF Securities Foundation
and Guangdong Second People's Hospital.
The Company held the Family Open Day event
themed "Fun with Kids". On 28 December 2019, the
Company held the Family Open Day event themed
"Fun with Kids". The purpose of this event is to allow
family members to experience the working
environment and atmosphere of employees at zero
distances, enhance the understanding and support to
employees and improve sense of gain and happiness
of employees and their families. Over 500 people from
150 groups of families from various departments of the
Company participated in the event.
GF Securities held the first hackathon programming
competition. In order to facilitate the realization of the Company's
strategic objectives and promote the technological and financial
development of the Company, the Company encourages
employees to use IT technology to solve pain points and difficulties
in the work process. To strengthen the awareness of collaboration,
the Company’s labor union and the IT labor union branch organized
first hackathon programming competition of GF Securities.
The Company held the fireworks show viewing event of National Day for
employees and their families. On the evening of October 1, the celebration of the 70th
anniversary of Founding of the PRC themed "Singing the Praises of New Era ,
Realizing the Chinese Dream Together" was held at the Pazhou section of the Pearl
River, the charm of light and shadow art attracted thousands of eyes. GF Securities
Tower, located in the prime area of the Pearl River New Town, is a good place to watch
the fireworks show. The headquarters office organized employees and their families in
Guangzhou and surrounding areas to watch the fireworks show in the manner of
Employee Open Day, over 1,200 GF securities employees and their families celebrated
the 70th anniversary of the motherland under the bright fireworks show.
The Company held the Family Open Day event
themed "Fun with Kids”
The Company held the poverty alleviation charity photo contest themed “Gathering the Love From the Bottom of
Heart”. Around the "630 Poverty Alleviation Day" in Guangdong Province, the Company organized various labor union
branches to carry out various charity activities such as environmental protection, poverty alleviation, education support
and caring for special group, setting off a public welfare craze and recording beautiful moments with the lens. The contest
received more than 200 works from 25 labor union branches. Those works demonstrated the Company's social image of
enthusiasm for public welfare, delivering our love and warmth.
The first hackathon programming competition of GF Securities
Incorporating our corporate culture in the talent training. The
talent development strategy has always been an integral part of the
development strategy of GF Securities. In the new five-year
strategic development stage, the Company still insists on
integrating the talent development strategy into its overall strategy
and adopts the road of talent-oriented development. GF Securities
regards its employees as its most valuable asset. The Company
attaches great importance to talent training and is committed to
achieving effective and unified development of its business
development and employee career through a systematic and
targeted training and development system.
New employee training of GF Securities in 2019
The Company held the fireworks show viewing event of National Day for employees and their families
39 Page
GF Securities 2019 Corporate Social Responsibility Report
40 Page
3
Section
Value to Shareholders
Prioritizing Value Growth and
Protecting Shareholders’ Interests
We cherish and make good use of each capital, treat every shareholder
equally, and constantly improve our corporate governance structure so as to
promote the Company’s value growth and provide satisfactory returns for
our shareholders. As a listed company of A + H shares, we especially focus
on strengthening the protection of the interests of small and medium
investors, fair and timely information disclosure and the continued
improvement in investor relations management, to earnestly fulfill our
obligations for our shareholders and investors.
Continued Growth of Corporate Value
Continued Dividend Distribution
Protecting the Rights of Small and Medium Investors
Compliance Operation and Integrity Management
41
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GF Securities 2019 Corporate Social Responsibility Report
42 Page
Continued Growth of Corporate Value
Continued Dividend Distribution
The Company has always adhered to operation principles of steady development and constant innovation. Against the
complex industry environment with erce competition, the Company endeavored to make progress and strived for
excellence, and withstood various major challenges in the industry and gradually becoming one of the most inuential
securities companies in China. The total assets, net assets, net capital, operating revenue, net prot and other main
operating indicators of the Company have top rankings in the industry for consecutive years. The details of the
operating performance indicators are as follows:
Rankings of main operating indicators of the Company in the past three years
Items
Total assets
Net assets
Net capital
Operating revenue
Net prot
2019/ Year End
2018/ Year End
2017/ Year End
5
4
5
5
5
4
6
6
4
5
5
4
5
6
5
Note 1: Source: WIND information, the Securities Association of China, 2020;
Note 2: The indicative data of net capital represents the data for parent company. The indicators of 2019 are based on unaudited statistical data for parent company. The indicators
of 2018 and 2017 are based on audited statistical data in the consolidated statements.
Main performance indicators of the Company in the past three years (from consolidated nancial statements)
Operating results
Total revenue and other income
(RMB in millions)
2019
30,077
2018
2017
22,817
28,614
Prot before income tax
(RMB in millions)
10,276
6,004
11,644
Net prot attributable to owners
of the Company (RMB in millions)
7,539
4,300
8,595
Return on weighted
average net assets
8.48%
5.07%
10.55%
Dividend Distribution Policy
The Company established a dividend distribution system with well-regulated
procedures, reasonable decision making process and clear rules.
The Company clearly stipulated in its Articles of Association the procedures and
decision-making process for dividend distribution and clearly stated the cash
dividend ratio: “In the event of no significant investment plans or significant cash
expenditure, etc., profits accumulatively distributed in cash for each of three
consecutive years should be no less than 30% of the average annual distributable
profits realized in the three years. ” The Board of Directors of the Company and the
management firmly implemented the dividend distribution policy of the Company.
Dividend distribution-related decision-making procedures and resolutions are all
subject to the supervision by the Supervisory Committee of the Company.
Dividend Distribution Arrangement
Over the years, the Company has continued to distribute dividends to
shareholders in accordance with internal and external laws and regulations.
On October 22, 2019, the Company held the first extraordinary general meeting in
2019 to consider and approve the 2019 Interim Profit Distribution Plan of GF
Securities. According to the 2019 Interim Profit Distribution Plan of the Company,
based on the number of shares held as at the record date, a cash dividend of
RMB2.0 (tax inclusive) for every 10 shares was distributed to all shareholders by the
Company during the Reporting Period.
Based on the Company’s
existing share capital of
7,621,087,664
shares
the total cash dividend
would be RMB
1,524,217,532.80
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GF Securities 2019 Corporate Social Responsibility Report
44 Page
Good Information Disclosure Practice
As a responsible listed company, the Company earnestly protects the rights of small and medium
shareholders to fully ensure their rights to know and the fairness in its information disclosure. The
Company successively made a number of rules and regulations including GF Securities Management
System for Information Disclosure, GF Securities Management Measures for Knowers of Inside
Information and GF Securities Management Procedures for the Registration of Knowers of Inside
Information, etc.. The Company appointed the Secretary to the Board and Representative in Securities
Matters to take charge of information disclosure, and the Board of Directors’ office to assist in information
disclosure and investor relations management.
During the Reporting Period, the Company convened 10 board meetings, 14 special committees meetings
and 2 general meetings. During the Reporting Period, a total of 90 A-share information (excluding the H-
share Announcement) were published in China Securities Journal, Securities Times, Shanghai Securities
News and Securities Daily and simultaneously disclosed on Cninfo (www.cninfo.com.cn) by the Company.
72 H-share information were disclosed on the website of the Hong Kong Stock Exchange
(www.hkexnews.hk) (excluding the Overseas Regulatory Announcement). There was no administrative
punishment by the CSRC due to non-compliant information disclosure or criticisms notified by SZSE
occurred, and no criticism from the SFC or the Hong Kong Stock Exchange was received. The Company’s
information disclosure has withstood the challenges in a complex environment and strictly met the
requirements of both domestic and Hong Kong.
Protecting the Rights of Small and Medium Investors
Online Voting Platform
In strict accordance with the requirements of the Guidelines on Articles of Association of
Listed Companies, the Company convened general meetings and provided an online
voting platform to facilitate shareholders’ participation in the meeting. In 2019, the
Company held two general meetings, both of which combined on-site voting and online
voting. The online voting platform was provided to public shareholders through the SZSE
trading system and the Internet. Voting results of the small and medium shareholders
(holding less than 5% of the stocks) were disclosed in the announcement on the
resolutions of the general meeting to effectively protect the voting rights of small and
medium shareholders.
Investor Relations Management
The Board and business managers of the Company value investor relations
management and information disclosure, emphasize on the truthfulness, accuracy,
completeness and timely and fair disclosure of information, actively protect the interest
of small and medium investors, listen and reply to proposals and consultative opinions of
small and medium investors in the ordinary course of work. The Company maintains
smooth integrative communication with institutional investors and individual investors by
means of telephone, email, website of the Company or the SZSE, regular or irregular
referral conference or roadshow, interview and research. In 2019, the Company
organized 2 local and overseas results presentations and answered 148 questions
raised by investors via the EasyIR platform of the SZSE.
The details are as follows:
Number of reception
22
Number of institutional participants
Over 200
Number of individual participants
No onsite visit by individual investors
Number of other participants
Whether or not disclose, reveal or leak
undisclosed signicant information
None
Not
45
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GF Securities 2019 Corporate Social Responsibility Report
46 Page
Compliance Operation and Integrity Management
A Comprehensive Compliance and Risk Control
Anti-money Laundering
Since 2019, the regulatory agencies have proposed higher standards for issues like the internal control, compliance
management, and business handling of securities companies through the issuance and implementation of a series of new
regulatory regulations, including asset management business, integrity requirements, overseas subsidiary management,
and anti-money laundering. In combination with the external regulatory situation and the actual development of the business,
the Company conducted an in-depth and comprehensive analysis of the regulatory policy requirements in a timely manner,
continuously reviewed and optimized the key points in compliance management, and organized relevant implementation
plans, carried out corresponding formulation of internal rules and policies and revision work, further covered and
strengthened key management and control; and simultaneously sorted out business processes, strengthened supervision
and inspection of system implementation, and better supported the continuous consolidation of various businesses and the
continuous improvement of the Company’s internal control mechanism.
During the Reporting Period, the Company outperformed the compliance training plan for the year, with total number of
compliance trainings of more than 100 sessions. The training scope achieved full coverage of the Company’s various
business lines, with its trainee covered in all head office departments, some branches and some subsidiaries, including
training on contract management, employee practice, Chinese wall, anti-money laundering and other aspects. In 2019, the
Company organized three on-site trainings for compliance specialists, including training on product sales suitability
management, key points of daily business audit, investment banking business compliance management, contract
management system operation practice, litigation case management, anti-money laundering and other topics, so as to
continuously improve the performance ability of the first-line compliance specialist.
Anti-bribery, Corruption, Extortion and Fraud
In 2019, in response to the call of the CSRC for building an industry culture of “compliance,
integrity, professionalism and steadiness”, and laying a solid foundation for the Company’s
long-term development, the Company formulated a special work plan to carry out a system-
wide industry culture development and special work for rectification of discipline, further
standardizing the conduct of employees and creating a refreshing and righteous, healthy
and positive working atmosphere.
In 2019, in order to establish and improve a long-term management mechanism for the
conduct of the Company’s employees and standardize the code of conduct of employees,
combined with the Anti-Unfair Competition Law of the People’s Republic of China and the
Regulations on the Integrity of Securities and Futures Operating Institutions and Their
Employees, the Company amended the Code of Conduct for Employees of GF Securities,
and organized all members of the Company to participate in training and examinations. The
revision and improvement of the code of conduct for employees is conducive to developing
employee’s sense of social responsibility and compliance with laws and regulations, and
advocating the dedication and integrity.
During the Reporting Period, the Company organized special actions for rectification of
discipline to further regulated employees’ practicing behaviors through strengthening the
propaganda and education of ethical code of conduct, and serious investigation of
violations of disciplines. The Company also issued the Notice on Organizing All Employees
to Study the Code of Conduct for Employees of GF Securities, and carried out the training
on Compliance Practice and Integrity for all employees, 100% of employees passed the
exam after participating the training, which effectively promoted integrity education.
Revolutionary traditional education and warning education by the leading
cadres of the Company
In 2019, the Company fully implemented the money laundering risk management requirements of regulatory
authorities to establish and improve internal control systems for anti-money laundering, took the lead in
establishing a money laundering risk assessment system in the industry, and steadily promoted various
basic work such as customer identity recognition, suspicious transaction reporting and money laundering
risk assessment, and continuously strengthened the publicity and training for anti-money laundering. In
2019, the Company revised the Anti-Money Laundering Management System and the Administrative
Measures on Money Laundering Risk Self-Assessment, and formulated the Management Measures on
Money Laundering and Terrorism Financing Risk, regulating the Company’s money laundering risk
management strategies, policies and procedures, and other management aspects in detail. Through fully
implementing the requirements for money laundering risk management, this revision further strengthened
the standard of money laundering risk management and control of the Company, which has stronger
management and guiding significance to strengthening the Company’s overall money laundering risk
management. Through decomposing and refining business processes, the internal control system has
covered all aspects of anti-money laundering, and more than 20 systems including the overall system were
established to provide institutional guarantees for the prevention and control of money laundering risks.
In 2019, the Company organized more than 500 group-wide anti-money laundering trainings during the year.
Construction of the Chinese wall
In 2019, the Company was committed to enhancing the capacity to control the group Chinese wall,
strengthening inside information management, and enhancing the capacity to identify conflicts of interest, so
as to prevent the improper flow and utilization of various types of major undisclosed information and prevent
the transfer of interest. In order to improve the follow-up investigation and monitoring management of the
Chinese wall, the Company used the big data system to increase the coverage of record monitoring,
realizing the instant messaging tool and office telephone record for personnel in key positions of the head
office departments, head office off-site offices and related subsidiaries. The Company developed an upgrade
and reconstruction plan for the Chinese wall management system to further support the needs of
international development such as the management of Chinese wall list, wall-crossing management, APP
office and simplified Chinese, English, and traditional Chinese support.
Company Trademark and Intellectual Property Protection
The Company strictly abides by the Trademark Law of the People’s Republic of China and other relevant
laws and regulations, respects and protects intellectual property rights, uses software and hardware
products provided by suppliers within the scope stipulated by the contract; uses genuine systems, office
and information software to avoid infringement of the intellectual property of others.
During the Reporting Period, by leveraging on the well-known trademark, the Company proactively
safeguarded its rights and demonstrated the value of trademark and brand name. The Company applied
the special fund award of RMB500,000 for 2019 Guangzhou Development Zone Quality Zone by virtue of
the recognition of well-known trademark in 2018, which was the only applicant in Guangzhou
Development Zone that received awards for well-known trademark in 2019.
47
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GF Securities 2019 Corporate Social Responsibility Report
48 Page
4
Section
Giving Back to the Community
Actively Rewarding the Community and
Fulfilling its Duty as a Corporate Citizen
We prioritize “being a corporate citizen” as one of our core missions and
integrate community welfare into our development philosophy. On the basis
of continuously achieving our own sound development, we actively facilitate
the community, care for the environment and the ecological development
and support the disadvantaged community, proactively undertake and fulfill
the social responsibilities of corporate citizen, give back to the community
and the public, and contribute to the delivering of “positive energy” of
society.
Significant Social and Economic Contributions
Green Operation and Environmental Protection
Improve the Company’s Procurement Management to
Enhance the Suppliers' Performance on Environmental
and Social Responsibility
Devoted to Charity Work and Giving Back to the Society
Well-Targeted Poverty Alleviation and Coupling Support and Help
Awards and Recognitions for the Charity Work of the Company in 2019
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GF Securities 2019 Corporate Social Responsibility Report
50 Page
Significant Social and Economic Contributions
The Company contributed a total tax including income tax expense and tax and surcharges of RMB3.642 billion,
RMB2.93 billion and RMB3.817 billion, respectively from 2017 to 2019. The Company achieved a social contribution
per share of RMB3.35.
Social and economic contributions of the Company in the past three years
Social and economic development
contributions (RMB ten thousand)
2019
2018
2017
Income tax expense
216,596.11
137,229.32
256,065.47
Tax and surcharges
165,062.65
155,792.00
108,181.16
Cash dividend distributed/
planned to be distributed
419,159.82
-
304,843.51
Interest expense
767,649.47
825,011.40
754,784.58
Securities and futures
investor protection funds
8,650.82
7,996.54
10,948.54
Donations
Staff costs
Total
1,250.64
3,776.49
1,695.86
641,892.10
476,301.73
683,636.69
2,220,261.61
1,606,107.47
2,120,155.81
Social contribution
per share (RMB)
3.35
2.67
3.51
Note1: Cash dividend distributed/planned being data from the parent company, all the other data listed above are from the consolidated financial statements.
Note2: The weighted average number of ordinary shares used in the calculation of the social contribution per share is 7,621,087,664 shares.
Note3: Formula for calculating the social contribution per share: social contribution per share = earnings per share (RMB0.99) + added value per share (RMB2.36). Of which:
added value per share = (tax revenue created for the state within the year + salaries to employees + borrowing interest paid to creditors + corporate donations + securities and
futures investor protection funds - other social costs resulting from environmental pollution, etc.) / number of shares. In addition, tax created for the state within the year includes
income tax expense (including income tax of the current period and deferred income tax), tax and surcharges (VAT, businese tax and other tax and surcharges) on the accrual
basis. Staff costs include salary, bonus, welfare expenses, housing funds and other staff cost. For details, please refer to the Annual Report. Interests paid to creditors include
interest expense on customers' deposits and interest expenses on interbank borrowing, bond repurchase and issuance of bonds and so on, third-party interests in consolidated
structured entities. No significant environmental pollution events occurred in 2019. And “other social costs resulting from environmental pollution, etc.” is 0.
Supporting the Real Economy
By actively serving the real economy and directing capital under the principle of “avoidance of virtual economies and flow into real economies”, the Group
helped enterprises to achieve substantial development by the capital market through equity financing business. In 2019, with the successful implementation
of major reforms for the SSE STAR Market and piloted the registration-based IPO system set up by the PRC, and the equity financing business of securities
firms ushered in new development opportunities, which had a significant impact on the business operation model of equity financing industry of securities
firms. During the Reporting Period, the Company continuously improved the operation mechanism of the investment banking, adhered to customer-oriented
principle to promote the transformation and development of the investment banking business, actively respond to national strategic deployment and
regulatory requirements by focusing on the arrangement of SSE STAR Market project, and made great efforts to development and cultivation of SSE STAR
Market project and bring to list.
During the
Reporting Period
The Company completed
34
equity nancing projects
for which the Company acted
as a lead underwriter.
Ranking 4th in the industry
The equity nancing lead
underwritten amount was
RMB
26.614
billion.
The lead
underwritten amount was
RMB
8.96
billion.
Ranking 8th in the industry
Ranking 5th in the industry
Among these projects, the Company acted as a
lead underwriter for 16 IPOs.
Source: WIND, statistics of the Company, 2020
Against the background of deleveraging and avoidance of virtual economies
and flow into real economies, as a direct financing channel, bonds financing
has exert positive effects on optimizing social financing structure and reducing
social financing costs. The clients served by GF Securities cover the real
economy sectors such as transportation, electricity, aviation, construction and
public resources, the types of bonds underwritten and issued include
renewable bonds, green bonds, special bonds for urban parking lots and
integrated subterranean piping system. The proceeds were mainly used in
policy-oriented sectors such as new energy development, public facilities,
subterranean piping system, roads and bridges, making significant
contributions to the development of urban and rural infrastructure construction
and the solution of regional imbalances and people’s livelihood issues.
In 2019
The Company acted as the
lead underwriter for
166
bonds.
Lead underwritten amount of
RMB
135.929
billion in total.
Lead underwritten amount
increased by
41.13%
year on year
Source: WIND, statistics of the Company, 2020
As of the end of 2019, the number of enterprises listed on the
NEEQ was 8,953, representing a decrease of 1,738 compared to
the beginning of 2019. The Company adhered to the core
principle of discovering value. Leveraging on its outstanding
research capabilities, the Company strengthened business
synergy and provided high-quality integrated services for quality
customers.
As of the end of 2019,
the Company recommended a total of 64 companies
listed on the NEEQ as the lead brokerage, of which
there were 12 innovative enterprises.
Source: NEEQ, Statistics of the Company, 2020
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GF Securities 2019 Corporate Social Responsibility Report
52 Page
By playing full role in professional institutional investors and applying excellent investment research capabilities, the Company deeply
explored the real enterprises with high-tech, high added-value and market potential, effectively enhancing the resource allocation
efficiency, promoting direct social financing, and making positive contributing to the development of the real economy.
Supporting the Private Enterprises
As of the end of 2019
As of the end of 2019
the publicly offered funds managed by
GF Fund of the Group, have reached
RMB
502.56
billion
the publicly offered funds managed by E Fund,
an investee company of the Group, have reached
RMB
730.87
billion
representing an increase of 7.28%
as compared to the end of 2018
representing an increase of 11.75%
as compared to the end of 2018
nd the total fund size excluding money market funds
and short-term wealth management bond funds was
RMB278.46 billion,
and the total fund size excluding money market funds
and short-term wealth management bond funds was
RMB405.086 billion
aranking 7th in the industry
ranking first in the industry
Source: China Galaxy Securities Fund Research Center, 2020
Private equity investment institutions enable capital to directly serve the real economy and enrich the direct investment and financing
system of the capital market, thereby actually serving the transformation and innovative growth of the real industry, which is in line
with the national innovative strategic development direction. As a private equity investment institution, GF Xinde of the Group, pays
great attention to the development of strategic emerging industries, green environmental protection industries and certain key areas
of “Made in China 2025”. GF Xinde worked with Bay City Capital, a well-known VC investment institution in the United States, to
establish an international life science fund in 2017, pursuing the investment strategy of “Combining China’s Growth Momentum with
Global Resources”, it invested in a number of pharmaceutical and biotechnology companies in the United States with advanced
research and development capabilities including Gossamer Bio, Inc. and NEXTCURE, INC. in 2019.
In 2019, through direct leasing model, GFFL directly purchased production equipment
for enterprises to promote the production thereof, and invested a total of 5 projects with
a total lease of RMB65.89 million. As asset finance, financial leasing is an integration of
leasing-assets and financing, a connector of finance and the real economy, and has
comparative advantages in stimulating industrial investment, promoting technological
upgrading, supplementing enterprise liquidity, optimizing asset and liability structures of
enterprise, and integrating upstream and downstream resources of the industry.
In 2019, GFHK actively
promoted the “full circulation”
project of H shares, which was
beneficial to the expansion and
strengthening of listed
companies by making better use
of overseas capital markets.
Supporting the Micro, Small and Medium Enterprises
In 2019, the Company helped the micro, small and medium enterprises to expand their capital strength through the NEEQ business, and
enhance their market image and influence. As of the end of 2019, the Company recommended a total of 64 companies listed on the NEEQ
as the lead brokerage, of which there were 12 innovative enterprises (Source: NEEQ, Statistics of the Company, 2020).
In 2019, the Company invested RMB20 million in integrated credit enhancement bonds for the micro, small and medium enterprises,
issued 8 tranches of GF Hengjin- Special Plan for Joint Factoring Supply Chain Financial Asset Support, with a cumulative issuance size
of RMB6.084 billion, which successfully provided supply chain financing for 3,368 receivables from 1,253 micro, small and medium
enterprises, solved the problem of difficulty in collection of funds for the micro, small and medium enterprises, and helped the micro, small
and medium enterprises to reduce the pressure of collection of receivables through inclusive finance.
In 2019, GF Securities proactively responded to the innovative business of the SSE, and successfully applied for the qualifications as core dealer of credit
protection contract and issuing institution of credit protection certificate of the SSE, and actively participated in the first batch of credit protection certificate pilots
as investors at the end of the year, buying 3 certificates with notional principal of RMB34 million, and increasing the investment in private enterprise financing
instruments and poverty alleviation bonds of equal amount. During the year, the Company actively implemented the requirements to support the financing of
private enterprises through investing RMB5.22 billion, RMB350 million and RMB190 million in private enterprise bonds, investment bail out bond and special
poverty alleviation bonds, respectively, and actively responded to the central government’s call by investing with its own funds.
During the year, the Group successfully issued a lease of ABS for PingAn Leasing, which is the 2019 special plan for PingAn Leasing five-phase asset-backed,
with an issuance size of RMB1.042 billion. 47 assets in asset pool of the project are all financial leasing claims, involving 14 private enterprises with their main
industries in manufacturing, wholesale and retail, and commercial services. Through the issuance of the project, the Company provided financing to 14 private
enterprises.
During the year, through adhering to the industry purpose of serving the development of the private real economy, the Group actively responded to the
regulatory call through submitting the first ETF fund with the SZSE Private Enterprise Development Index as its investment target - the GF SZSE Private
Enterprise Development Trading – Index Securities Investment Open-ended Fund in the market (referred to as Private Enterprise Development ETF), actively
exerting the professional investment capabilities of public fund and guiding the use of funds to strengthen the capacity of financial services for the real economy,
and making contribution to the development of private enterprises, so as to boost the healthy development of private enterprises.
The subsidiary GF Xinde, worked with Utrust Holdings and
ICBC Investment to jointly establish the Guangdong
Xinnengdong Bail Out Fund (廣東新能動紓困基金), and
invested in high-quality listed companies that are in line with
national and Guangdong industrial development directions,
with better development prospects and certain liquidity
pressure.
As the only domestic financial leasing company independently developed and
wholly-owned by top securities firms, during the Reporting Period, the subsidiary
GFFL, mainly focused on developing an investment banking leasing company
model to provide the micro, small and medium enterprises with comprehensive
solution of “leasing-assets + financing + intelligence + innovation”, reflecting the
characteristics of integration of “leasing + securities”, and obtaining many honors in
the financial leasing industry.
Supporting Green Economy
By adhering to the philosophy of “Lucid Waters and Lush Mountains are Invaluable Assets”, GF Securities
actively promoted green financial policies in the Company to boost the development of green financial
business.
During the Reporting Period, the Group worked pretty well in terms of green bond underwriting, support for
green corporate equity financing, non-public offering and asset securitization. In terms of equity financing,
GF Securities acted as the sponsor and underwriter for a number of enterprises in green industry and green
projects, helping such enterprises in financing of RMB4.676 billion, and acted as the underwriter for 3
environmental protection enterprises, raising a total of RMB1.963 billion through convertible bond issuance
and non-public issuance. In terms of bond underwriting, GF Securities acted as the lead underwriter for a
number of environmental protection projects with a total underwriting amount of RMB3.54 billion, helped
Guangzhou Metro Corporation to successfully implement the first domestic green asset securitization
product with charge right of ticket as the underlying asset, issuing green asset securitization products with
an aggregate amount of RMB5.0 billion.
In response to the call for the construction of a green financial system, as a lead underwriter, GF Securities
helped Guangzhou Metro Corporation to successfully get the approval in respect of its proposed issuance of
green bonds with a total amount of RMB30.0 billion. Such bond project is the largest green bond in size
approved so far and the first corporate bonds of prime entities issued by Guangzhou. It innovatively
integrated the dual attributes of “corporate bonds of prime entities” and “green bond” and is the first
corporate bond that was designed under types of “public” + “private” in the history. The project achieved
extensive media coverage and was well-received by all circles of the society. Under the call of the central
government to support the development of green industries and promote the development of green finance,
the issuance of green corporate bonds by the Guangzhou Metro has great social demonstration effect on
financing innovation of major projects in Guangzhou.
In September 2019, GF Fund issued the
GF ChinaBond Agricultural Development
Bank of China Bond Index Securities
Investment Fund (廣發中債農發行債券總
指數證券投資基金), which raised over
RMB10 billion. The Group strongly
supported the development of green
finance through the issuance of agricultural
development bond fund, which played an
active role in flowing the social funds to the
“agriculture, rural areas, farmers” and
green industries, and promoted the green
development of the real economy.
In 2019, GF Asset Management issued
“double green” shelf asset securitization
products of GF Hengjin-Guangzhou Metro
Corporation series, with a total size of
RMB5.0 billion. The series of projects
obtained both green entity and green
underlying assets approvals from the green
bond rating institute, and was a rare
“double green” shelf asset securitization
products in the market, which has a strong
market influence.
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GF Securities 2019 Corporate Social Responsibility Report
54 Page
Supporting Environmental Companies
Taking into account of the actual situation of corporate clients, the Group helped the qualified customers to increase the proportion of direct financing,
stabilize funding sources, expand financing channels, which has ensured the going-concern ability of enterprise through green bond, a new type of
financing instrument. In order to boost the construction of ecological civilization, GF Securities acted as an underwriter for issuance of 13 tranches of
green bonds in total in 2019, with an issuance size of RMB22.39 billion, effectively guiding the use of social funds to invest in green industries such as
environmental governance and energy conservation, emission reduction and low-carbon environmental protection, and contributing to facilitate the
construction of ecological civilization and support for the development of green industries.
During the Reporting Period,
the Company completed the issuance of 26
bonds for environmental protection enterprises
the issuance sizes of
environmental protection
corporate bonds were RMB
14.27
billion
the principal activities of bonds issuer
related to environmental protection or the
use of proceeds related to environmental
protection
environmental protection
enterprise bonds were were RMB
27.02
billion
with a total
amount of
RMB
41.29
billion
Of which
In 2019, the Company invested a total of RMB1.51 billion in environmental protection
enterprise bonds, covering numerous sectors such as new energy development, waste
and wastewater treatment, environmental governance, clean energy, energy saving and
emission reduction, efficient energy storage and smart energy. The Company provided
market-making services for NEEQ-listed companies in environmental protection industries such
as sewage treatment equipment and waste plastic recycling, and participates in the financing of
the aforesaid listed companies by subscription of market-making treasury shares.
In 2019, GFFL actively implemented the development
of environmental protection enterprises through
covering its project in segments such as sewage
treatment, clean energy and green agriculture, boosting
the enterprise to expand the revitalization of green
assets, so as to realize the upgrading of equipment,
and implement sustainable development strategies.
Proactively Playing the Financial Support Role in
the COVID-19 Prevention and Control
Since the outbreak of Novel Coronavirus (COVID-19) Pneumonia epidemic,
by leveraging on years of industry experience and a deep understanding of
the internal logic of the industry in which the clients operate, the Company
promoted the functions of “value discovery”, “value exploration” and “value
creation” of professional investment banking into full play, combated
epidemic and coped with the difficulties with clients by outstanding
professional literacy, flexible and efficient service capabilities, actively
playing the financial support role in the COVID-19 prevention and control, so
as to continue to contribute to the development of private economy in the
PRC.
The Company combated epidemic and coped with the difficulties with
clients by giving full play to the function of financing intermediary, and
actively supported the COVID-19 prevention and control. During the period
of epidemic, the Company acted as a leading underwriter for multiple
tranches of bonds for COVID-19 prevention and control, such as Renewable
Corporate Bonds Publicly Issued by State Development & Investment Corp.,
Ltd. to Qualified Investors in 2020 (for COVID-19 Prevention and Control)
(the First Tranche), with a financing size of RMB500 million, Renewable
Corporate Bonds Publicly Issued by International Far Eastern Financial
Leasing Co., Ltd. (遠東國際融資租賃有限公司) in 2020 (the First Tranche)
(for COVID-19 Prevention and Control) (Type 1 Bonds), with a financing size
of RMB1.5 billion, Renewable Corporate Bonds Publicly Issued by
International Far Eastern Financial Leasing Co., Ltd. (遠東國際融資租賃有
限公司) in 2020 (the First Tranche) (for COVID-19 Prevention and Control)
(Type 2 Bonds), with a financing size of RMB500 million.
In February 2020, two bonds for COVID-19 Prevention and Control in
Shandong Province that the Company acted as their mandated lead
underwriter - Renewable Corporate Bonds of Qilu Transportation
Development Group Company Limited (齊魯交通發展集團有限公司) in
2020 (the First Tranche) (for COVID-19 Prevention and Control) and the
First Tranche of Short-term Financing Bond of Yankuang Group Company
Limited(兗礦集團有限公司) in 2020 (for COVID-19 Prevention and Control)
were successfully issued. The issuance size of bonds for COVID-19
prevention and control of Qilu Transportation was RMB1.0 billion, with a
coupon rate of 3.44%, which was the lowest interest rate for renewable
corporate bonds issued by local state-owned enterprises nationwide
historically. The issuance size of bonds for COVID-19 prevention and control
of Yankuang Group was RMB1.0 billion, which was the first batch of bonds
for COVID-19 prevention and control bond in coal industry in the interbank
bond market nationwide.
On February 24, 2020, BESTORE Co., Ltd. (良品鋪子股份有限公司)
sponsored and underwritten by the Company, was officially listed on the
main board of the SSE. The Company acted the sole sponsor and lead
underwriter in this project. BESTORE is the first company in Hubei province
which obtained approval and listed successfully during the outbreak of
COVID-19 epidemic. In order to complete this issuance well, with the unified
deployment of the CSRC and the guidance of the SSE, the Company
overcame difficulties such as the inconvenience of delivery of issuance
materials after the lockdown of Wuhan and the quarantine required for
representatives of securities firms in other cities to enter Shanghai, and
actively communicated with the SSE and discuss alternatives, which
effectively guaranteed the smooth progress of the issuance plan.
Green Operation and Environmental Protection
The Company strictly complies with laws and regulations such as Environmental Protection Law of the People’s Republic of China
and Energy Conservation Law of the People’s Republic of China embedded the green management philosophy in its operation so as
to achieve sustainable growth and reach an organic combination of social, environmental and economic benets. The Company has
long been actively practicing green business philosophy, vigorously promoting paperless ofce and taking a variety of means to
reduce the negative impact of the Company’s operation on the environment and natural resources.
Green Office
In 2019, the Company officially moved into GF Securities Tower for office, which is the head office
tower of the Company. In the operation of the tower, the Company has adopted a series of measures
to develop a green office environment. Indoor air treatment is the focus of construction of the tower
project, as such, the leaders of the Company repeatedly inspected the tower on site and made
specific instructions for air treatment, which required to strictly implement the principle of “employees’
health and safety first” and create first-class working environment of high quality and health for
employees. In February 2019, SGS (Société Générale de Surveillance, a global leader in inspection,
verification, testing and certification services) issued the indoor air monitoring report of GF
Securities Tower, which indicated that all 142 points sampled in GF Securities Tower have met the
standards.
During the stage of indoor air treatment, the Company engaged the top domestic air treatment
companies to effectively promote air treatment by chemical treatments such as irradiating ultraviolet
rays to emit ozone and using deodorants, and actively integrated physical measures to improve the
efficiency of air treatment by placing a large number of air purifiers, propeller fans, activated carbon
bags, fans, green plants and other materials. In addition to meeting the GB50325-I-Class I
(Household) and Class II (Office Building) of the Code for Indoor Environmental Pollution Control of
Civil Building Engineering, and GB/T18883 and LEED IEQ3.2 of Indoor Air Quality Standards, the
indoor air environment after treatment also achieved sterilization and anti-mold. In accordance with
the Company’s higher requirements of “taking employees’ physical comfort as the standard”, the
project construction and execution team continued to conduct thorough air treatment and ventilation
and odor-free treatment on each floor of the tower.
Evening view of GF Securities Tower
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GF Securities 2019 Corporate Social Responsibility Report
56 Page
Energy Conservation and
Emissions Cutting Efficiency
The Company actively takes measures to save electricity and water and reduce
greenhouse gas emissions. In public areas, the Company rationally optimizes the power
supply and distribution system to reduce consumption; optimizes lighting control in
public areas such as parking lots, lobby, and oor circular passages, and provides
appropriate lighting modes according to different time periods and areas to reduce
electricity consumption; controls the temperature of air-conditioners at an appropriate
level, monitors the operation of air-conditioning system, adjusts operating parameters in
time to reduce energy consumption; shuts down certain equipment during the transition
season; and has set up a rainwater recovery system which is currently in use in the GF
Securities Tower to collect rainwater and use as sight used water after treatment.
Key performance indicators on environment
of the Group in 2019
Compared with 2018, the Group made good progress in energy conservation and emissions cutting. Key performance
indicators such as total water consumption, total greenhouse gas emissions, and total hazardous waste production
were optimized, and the recycling rate of waste toner cartridges was increased.
During the Reporting Period, the headquarters office building was relocated to the GF Securities Tower. Through
adopting technologies and measures such as saving electricity and water, recycling rainwater, phasing out
fluorescent tubes and recycling toner cartridges, the recycling volume of waste toner cartridges increased by
0.15 tonnes, the total water consumption decreased by 7.02%, the total greenhouse gas emissions decreased
by 1.42%, and the total hazardous waste produced decreased by 1.38%. However, the total energy consumption of
the Group, energy consumption per employee, greenhouse gas emissions per employee, and per capita non-
hazardous waste generation all increased slightly. There is still room for improvement in the management of key
performance indicators on environment.
In the office area, the Company has also adopted a series of energy-saving measures: shuts down
conference equipment in time through remote monitoring; defaults its printers output color as black and
white and prints on both sides to reduce paper consumption; optimizes and upgrades the video conference
system, paperless conference system, teleconference system, conference room reservation system, etc.,
and continue to outsource printing in order to save energy; and turns off the light in the office area when
leaving to saving electricity.
In order to reduce the impact of greenhouse gas emissions, the Company has long encouraged the
circulation of idle assets and equipment in its system. By providing incentives to the receiving departments,
the Company promoted the reuse of old assets and equipment, reducing new purchases and saved
resources. The Company encourages employees to commute by public transport, reduce the use of private
cars, and arranges 4 shuttle buses, with an average of 150 passengers per day, which travel to the living
quarters of its staff.
The Company's headquarters has eliminated ink-jet printers. The Company separately arranges toner and
the toner cartridges as for printing equipment and advocates to use toner cartridge and ink box for many
times by adding toner/water. Each toner cartridge or ink box is reused 5-6 times on average, which reduces
the waste of toner cartridge and ink box. By supporting double-sided utilization of paper, the Company
reused 950,000 pieces of A4 paper in 2019. The headquarters also adopted an electronic facsimile system,
which received 7,455 faxes and 10,236 pages of fax in 2019, saving paper in an effectively manner.
Resource consumption and other key performance indicators of the Company in 2019(1)
Total energy consumption
(2)(3)
(Mwh)
Direct energy consumption (Mwh)
Indirect energy consumption (Mwh)
2019
2018
39,710.70
35,462.08
13,449.10
26,261.60
/
/
Total energy consumption per employee (MWh/employee)
3.38
2.91
3
Total water consumption (m )
159,646.59
171,692.11
Water consumption per employee (m /employee)
3
13.60
14.10
Total GHG emissions (scope 1 and 2) (tonnes)
(5)
(6)
18,573.12
18,840.05
RESOURCE CONSUMPTION
Energy
consumption
Water
consumption
(4)
EMISSIONS
Greenhouse
Gas (GHG)
emissions
Direct GHG emissions (scope 1) (tonnes)
Indirect GHG emissions (scope 2) (tonnes)
3,291.51
15,281.61
Total GHG emissions (scope 1 and 2) per employee (tonnes/employee)
Total production of non-hazardous wastes (tonnes)
Non-hazardous
wastes
(7)
Production of electronics wastes (tonnes)
Production of paper wastes (tonnes)
Paper wastes recycled (tonnes)
Hazardous
wastess
Production of non-hazardous wastes per employee (KG/employee)
Total production of hazardous wastes (tonnes)
Toner and ink cartridges wastes (tonnes)
Fluorescent tube wastes (tonnes)
Toner and ink cartridges wastes recycled (tonnes)
Production of hazardous wastes per employee (KG/employee)
1.58
98.26
50.45
47.81
5.77
8.37
2.14
1.58
0.56
0.55
0.18
/
/
1.55
83.74
50.05
33.69
20.63
6.88
2.17
1.39
0.78
0.40
0.18
(1) The direct energy consumed by the Company mainly includes gasoline and diesel; indirect energy is mainly purchased electricity.
(2) Total energy consumption represents the direct and indirect energy consumption, which is calculated based on the conversion factors as stipulated in the General Principles for Calculation of the
Comprehensive Energy Consumption(《綜合能耗計算通則》) (GB/T 2589-2008) issued by the national standard of the People’s Republic of China.
(3) Adjustment of statistical scope and caliber: the Company's headquarters office has officially moved into GF Securities Tower since March 2019. The statistical scope of this year's resource
consumption and emissions data includes the headquarters, branch offices, sales offices and subsidiary office areas. The caliber of per capita energy density and per capita emission density is
adjusted accordingly. The data for 2018 in this report was recalculated based on our adjusted caliber.
(4) Due to its business nature, water resources of GF Securities are all derived from municipal water supply, and the water consumption mainly represents the domestic water used by the staff of GF
Securities during office hours.
(5) Due to its business nature, the significant air emissions of GF Securities are the GHG emissions, arising mainly from the use of electricity and fuels derived from fossil fuels. The GHG inventory
includes carbon dioxide, methane and nitrous oxide, arising mainly from the use of electricity and fuels. GHG emissions data is presented as CO2 equivalent and calculated based on the “Emission
Factors of China’s Regional Power Grid Baseline of 2017 Reduction Project” (《2017年度減排項目中國區域電網基準線排放因子》) issued by the Ministry of Ecology and Environment of the People's
Republic of China and the Revised 2006 IPCC Guidelines for National GHG Inventories in 2019 from the IPCC.
(6) GHG scope 1 represents GHG emissions generated directly from the operations of the Company; GHG scope 2 represents the “indirect energy” GHG emissions arising from the power consumed
(purchased or acquired) internally by the Company;
(7) Non-hazardous waste and hazardous waste are both disposed of or recycled by a qualified third party or supplier;
(8) As the Company's recycling management of paper wastes was handed over to qualified third parties or suppliers for disposal or recycling in 2019, the data collection scope of the Group's paper
wastes recycled is narrower than in 2018, resulting in a larger decline in this indicator this year .
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GF Securities 2019 Corporate Social Responsibility Report
58 Page
Improve the Company's Procurement Management
to Enhance the Suppliers’ Performance on Environmental
and Social Responsibility
Devoted to Charity Work and Giving Back
to the Society
While focusing on its own environmental and social responsibility performance, the Company also actively promoted suppliers to
improve their performance on environmental and social responsibility. To manage suppliers’ environmental and social risks, the
Company integrated the environmental and social responsibility requirements for suppliers into the process of supplier management.
During the Reporting Period, the Group performed its social responsibility as an enterprise citizen through actively give
back to the society and the public when seeking for economic benets. The total charity expenditure of the Group
amounted to RMB12.5064 million during the Reporting Period.
Establishment of the procurement system
Annual work result of GF Foundation
In order to standardize the procurement activities, prevent the procurement risks, reasonably control costs and guarantee the
procurement quality as well as to facilitate its procurements in a reasonable manner and meet the Company’s operating
management needs, the Company organized and accelerated the centralized procurement management, and developed a series
of files for the year, including but not limited to GF Securities Procurement Management System, GF Securities Centralized
Procurement Management Measures, Rules on Procedure of GF Securities Centralized Procurement Management Committee,
Implementation Rules on GF Securities Centralized Procurement, Rules on GF Securities Centralized Procurement Suppliers
Management, Rules on GF Securities Centralized Procurement Catalogue Management and Rules on GF Securities Centralized
Procurement Assessment Management, to direct its procurement activities in accordance with relevant national laws and
regulations and related management systems of the Company.
Procurement management measures
As set out at the files such as Rules on GF Securities Centralized Procurement Suppliers Management, the Company has set up management measures
in relation to suppliers’ sourcing, record, examination and grading, which also clearly stipulated that products provided by suppliers shall meet the national
security and environmental standards and suppliers have to operate in good faith and protect business secrets according to relevant laws. The Company
will gradually carry out the investigation and evaluation activities for suppliers, so as to ensure that procurement activities can not only save the
Company’s costs but also promote the social cost reduction, efficient competitions and the industry development.
Referring to the GF Securities Procurement Management Measures, the Company’s supply and procurement management is aimed to control the cost
reasonably and guarantee the procurement quality. All cooperated suppliers should be of good commercial reputation and social responsibility
performance, and provide goods and services in line with national security and environmental protection standards, details of which are listed as follows:
1
The Company attaches great
importance to the business and social
ethics of the suppliers and develops
cooperative relationship with suppliers
which values commitments in the
contracts and low carbon and green
operation with strong sense of social
responsibility. The Company values
business integrity with its suppliers to
facilitate mutual progress and
improvements.
2
The Company has formed rules so that
the suppliers could participate in
competitions in an open and fair way. It
sets out that the Company should not
have differentiated or discriminated
treatment on certain suppliers; it would
strictly monitor and prevent all kinds of
business bribery; and employees or
personnel having any interest
relationship with the supplier should not
be involved in the business activity.
3
The Company strictly implements its
rules during tenders: no fake tender,
disclosure of the tender base or other
ways of collusive tenders; no demanding
or accepting commission, secret
commission, benefits, cash, securities or
other forms of improper interests other
than as set out in the contract; no
unauthorized acceptance of
investigation trip or travel arranged by
suppliers; no unauthorized occupation of
legitimate business interests yielded by
suppliers to the Company by employees.
The Company adopts an open attitude to its suppliers and welcomes all kinds of suppliers with strong competitiveness, good reputation and high
performance cost ratio products or services to participate in the competition, continues to broaden the supply channels and pays attention to looking for
quality suppliers. It conducts continued investigations on the market conditions prior to, during and after the procurement, inspects and evaluates the
capability and performance of the suppliers to fulfill their obligations, gradually establishes a qualified supplier roster, and files the tracking and evaluation
record for suppliers’ performance in fulfilling their obligations, which will be used as an important basis to decide whether to continue the cooperation.
Contract fulfillment ratio of the
procurement suppliers in 2019
Contract fulfillment ratio of
the procurement suppliers
100%
The GF Foundation of the Guangdong Province founded by the Group actively organized events to help the poor and support students and education.
The charity expenditure for the whole year was RMB20.2377 million, which actively contributed to the sustainable development of society.
Operation of the GF Foundation 2019
Total donations received during the year (RMB ten thousand)
Donations from individual employees (RMB ten thousand)
Total outgoing donations during the year (RMB ten thousand)
1,378.51
16.89
2,023.77
GF Foundation, as a privately raised charity foundation for public welfare founded by GF
Securities, GF Fund, GF Futures and GF Xinde, has become the first foundation in China that
was mainly sponsored by securities firm and obtained the highest Level 5A rating by social
organizations. Focusing on helping the poor and supporting students and education, the GF
Foundation organized a number of social welfare projects with strong impact, such as the
“Small-scale start-up support for university students”, the “Youth Support” -Impoverished
Students Caring Program, the “GF Pearl Class” and the “GF Scholarship for Lingnan College
of Sun Yat-sen University”.
The Company actively integrates into the national poverty alleviation strategy. Under the
leadership of Chairman Lin Zhihai of GF Foundation, the Company has assisted Longxi
Village in Ruyuan County, Guangdong Province, Baijiadong Village and Tianjinggang Village
in Lechang City, Guangdong Province, and three national-level poverty-stricken counties such
as Wuzhishan City, Baisha Li Autonomous County and Lingao County in Hainan Province
through the GF Foundation platform. Focusing on poverty alleviation through financial means,
poverty alleviation through industrial development, poverty alleviation through education,
poverty alleviation through Party building and poverty alleviation through charitable and social-
welfare activities, the Company has effectively ensured the systematization and sustainability
of poverty reduction.
The GF Foundation awarded the title of "2018 Outstanding
Social Organization" in 2019
The GF Foundation continues to adhere to the core values of GF Securities, leverages the professional advantages of the corporate financial group
structure to further innovate the development model of public welfare undertakings, and is committed to creating a more transparent, efficient and
sustainable charity platform in order to write glorious chapters and realize its ambition on the road to public welfare.
On March 29, 2019, the Fourth General Meeting of the Third Session of Federation of NCOs of Guangdong Province and the Conference of Selecting
the Best (廣東省社會組織總會三屆四次會員大會暨評先選優大會) was held in Guangzhou. The GF Foundation was awarded the "2018 Outstanding
Social Organization" and became one of the three foundations for this award; Lin Zhihai, Chairman of GF Foundation, was selected as the "Top Ten
Social Organization Chairmen of 2018".
59 Page
GF Securities 2019 Corporate Social Responsibility Report
60 Page
Small-scale start-up support for university students of GF Securities
GF Fund "Hushan High School" education donation project
At the beginning of 2015, Premier Li Keqiang
proposed "Widespread Entrepreneurship and
Innovation", and the word "Maker" was first
written in the government work report. The State
Council and the Communist Youth League Central
Committee issued documents multiple times to
support innovation and entrepreneurship, and the
strengthening of innovation and entrepreneurship
education reform. From 2015 to the end of 2019,
the GF Foundation and the KAB (Know About
Business) National Promotion Office held four
sessions of “Small-scale Start-up Support for
University Students”, which collected 5,080 small-
scale start-up projects and 4,100 of which passed
the primary and entered the national competition,
covering nearly 1,000 colleges and universities
with more than 2 million people participated in the
project display. Since the start of the project in
2015, the Company has invested RMB13.6
million and has provided more than RMB3.5
million of support funds to 200 youth teams of
start-up.
This year, in order to better serve the rural revitalization strategy and encourage university students to
start business in their hometowns, the “Small-scale Start-up Support for University Students” of GF
Securities set up 10 rural revitalization innovation awards. At the same time, GF Qianhe and investor
education base of GF Securities continued to work together and provide entrepreneurs with a platform for
display and exchange. They continuously tracked and served entrepreneurial practices of college student
entrepreneurs by matching investment and financing, increasing corporate combat capabilities, and
helping entrepreneurs sort out and optimize projects.
Hushan High School is a key high school in Dapu County, Meizhou City, a poverty-stricken area in Guangdong Province. The GF Foundation donated
RMB420,000 to Hushan High School for the living and academic assistance of 45 poor but outstanding high school students, and launched the 2019 GF
Fund "Gathering Wealth and Building Dreams (聚富築夢)" Summer Camp Activity for poor students. This education aid project is not only GF
Foundation’s first charity project for education after its establishment, but also an ongoing project under the GF Fund's "Gathering Wealth and Building
Dreams" educational charity program, which focuses on "helping the poor" and "supporting students and education", with a view to helping poor students
in Hushan High School receive a better education, pursue a better life, and realize dreams of life.
2019 Small-scale Start-up Support for University Students of GF Securities results release conference held in Beijing
GF Foundation donated RMB420,000 to Hushan High School
Poor students of Hushan High School participated in the 2019 GF Fund “Gathering Wealth and
Building Dreams” Summer Camp
GF Securities in action — rush to the aid of Hubei to fight against the epidemic
Since the outbreak of COVID-19 in early 2020, GF Securities has been concerning about the safety of the people and medical staff in Hubei
Province. During the outbreak, the Company has been shouldering its social responsibility, with its parent company, subsidiaries and shareholding
partners having donated more than RMB 26.8 million. Of the total donation, the Company donated RMB10 million to jointly set up the GF Securities fund
for the prevention and treatment of COVID-19 with China Foundation for Poverty Alleviation. The fund was used to purchase hospital epidemic prevention
equipment and other urgently needed materials under the guidance of the National Health Commission of the People's Republic of China in a bid to
support the prevention and control of COVID-19. At present, funds, ambulances and other anti-epidemic materials that are donated by the Company, its
subsidiaries and shareholding partners have arrived in the recipient institutions.
Rural children's reading program of
GF Securities · STARS
The GF Securities·STARS Library of Xiuduan Town Primary School in Lianping County, Heyuan
City was officially launched in June 2019. The launch event was jointly reported by nearly 10 core
newspapers and television media such as Nanfang Daily, more than 20 online media and more
than 40 partners. The cumulative exposure of the event exceeded 1 million times.
In 2018, GF Securities has donated a library in Yunan County, Yunfu City, Guangdong Province,
and raised 14,095 high-quality second-hand children's books for rural primary schools in 29
underdeveloped regions across the country. In 2019, the Company's labour union continued to
cooperate with the Stars Youth Development Center to carry out a public welfare activity under the
theme of “Children's Book-sharing” to encourage employees to contribute to rural reading
education. During the year, 27 branch labour unions actively mobilized employees, customers
and family members to donate books, and more than 10,000 books were donated. These books
have been sent to 27 rural schools selected by branch unions to support rural children in reading
high-quality books. In the future, GF Securities will continue to think of the source when becoming
rich and actively give back to the society by helping rural children alleviate the shortage of
extracurricular reading books, and raising more outstanding children's books for rural children.
Items donated by GF Securities for Hubei to fight against the epidemic
The second GF SecuritiesSTARS Library opened in Lianping County,
Heyuan City
Tianjinggang Village, which has been helped by the Company to get out of poverty, donated fresh vegetables to help Jingzhou, Hubei
GF Asset Management also joins in the battle against
COVID-19. GF Asset Management has donated RMB1.5
million to Hubei Charity Federation through GF Foundation
as well as RMB500,000 to the public welfare program of
“the Fight Against COVID-19”, for the purpose of
purchasing epidemic prevention and medical supplies for
the hospitals in the epidemic area.
GF Futures works hard to fight the epidemic and overcome the difficulties to
usher in the warm spring. GF Futures donated RMB1 million to the hospitals in the
epidemic area for the prevention and control of COVID-19, and RMB300,000 for
medical research on fighting against COVID-19. In addition to providing strong
support to the front line, GF Futures also donated 100 barrels of disinfectant fluid
worth RMB11,330 to the targeted poverty alleviation areas for the prevention and
control of the epidemic.
61
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GF Securities 2019 Corporate Social Responsibility Report
62 Page
Well-targeted Poverty Alleviation and Coupling
Support and Help
During the Reporting Period, the Group earnestly implemented the deployment by the regulatory authorities and local
governments, and actively promoted the implementation of targeted poverty alleviation, to contribute to ensuring that the ght
against poverty succeed as scheduled. Focusing on poverty alleviation through Party building, nancial means, industrial
development, education, charitable and social-welfare activities, the Group has also helped Wuzhishan City, Baisha County
and Lingao County in Hainan Province, as well as Tianjinggang Village in Lechang City, Guangdong Province. In addition, we
have helped Laifeng County in Hubei Province, Longshan County in Hunan Province, Meigu County in Sichuan Province, and
Baisha County in Hainan Province in establishing pilots of “UN Sustainable Development Goals Model Village”, which shows
our fulllment of social responsibility by creating a global poverty alleviation sample. The Company has been credited for
undertaking these poverty alleviation activity and image of the Company has been improved. The Company has got a full mark
in the Special Scheme on Evaluating the Fullment of Social Responsibilities Such as Poverty Alleviation by Securities Firms
(證券公司脫貧攻堅等社會責任履行情況專項評價) by the regulatory authorities, and its designated assistance work for
Tianjinggang Village was awarded the highest grade in the poverty alleviation assessment of Guangdong
Province. The “UN Sustainable Development Goals Model Village” project was selected as the “Top 50 of
Poverty Alleviation by Social Organizations” by the State Council Leading Group Office of Poverty Alleviation and
Development in 2019.
Chairman Sun Shuming attended the capital market poverty alleviation
forum (資本市場脫貧攻堅論壇) and delivered a speech
Chairman Sun Shuming and his delegation went to Lechang to investigate targeted
poverty alleviation work
Ministry of Agriculture and Rural Affairs, Food and Agriculture Organization of the
United Nations, and the Company jointly launched the “UN Sustainable Development
Goals Model Village” public-welfare project
General Manager Lin Zhihai investigated
and inspected poverty alleviation work in
Tianjinggang Village
The experience activity of “Returning Back to the
Beautiful Countryside (重回美麗鄉村)” by GF Securities
A temporary cadre dispatched by the Company, also the director of Hainan Poverty Alleviation Office, was
appointed by the Wuzhishan municipal government as a “science and technology consultant”, to contribute to
the local financial and industrial poverty alleviation. Poverty alleviation projects have been successively
launched in Wuzhishan County, Baisha Li Autonomous County and Lingao County in Hainan Province. The
1,000 mu of standardized planting production base in Baisha Radix Fici Simplicissimae Planting Demonstration
Park has completed the planting as planned and has entered the daily planting and management operation
stage. The passion fruit planting project in Wuzhishan City and Lingao County has born fruits successfully, and
the first “GF Motivation Class” of Hainan Health Management College has been officially started. The
Company's experience in poverty alleviation has been shared within the industry, and the industry-initiated
financial leasing poverty alleviation model has contributed wisdom and innovative solutions to the poverty
alleviation work.
In February 2020, Hainan Provincial People's Government made a public announcement: Wuzhishan City,
Lingao County, and Baisha Li Autonomous County conform to the condition for exit of poor counties after going
through procedures such as self-check at the county level, verification at the provincial level, on-site evaluation
by third party agencies, public announcement by media, and examination and approval by Hainan Poverty
Alleviation and Development Leadership Team, thus agreeing their exit of the list of poor counties.
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GF Securities 2019 Corporate Social Responsibility Report
64 Page
Poverty Alleviation Activities of the Subsidiaries
GF Fund
In 2019, GF Fund actively carried out public welfare activities, implemented public welfare undertakings through the
GF Foundation, earnestly organized and implemented various donation activities, and gave support to education,
poverty alleviation, disaster relief and medical assistance. A total of RMB2.92 million was donated in 2019, of which
RMB1 million was donated to support Baisha Li Autonomous County in Hainan Province to develop the project of
Radix Fici Simplicissimae Planting Demonstration Park, so as to realize the three-dimensional model of poverty
alleviation — “industry + intelligence + public welfare + ecology”. It was the first time for GF Fund to participate in
2019 Guangzhou Great Walker Fund-raising Trekking Events sponsored by China Foundation for Poverty Alleviation
and the People’s Government of Guangzhou Municipality. Volunteers and support groups composing of 35
employees of the Company participated raised a total of RMB104,111 through this event.
GF Futures
In 2019, GF Futures supported the real economy through “insurance plus futures” and other poverty alleviation
projects: investing RMB1.8 million of insurance premiums to help rubber-planting farmers in Jiangcheng, Yunnan
Province; investing RMB639,000 of insurance premiums to protect the price of 22,728 mu of corn in Xiangfu District,
Kaifeng City, Henan Province; investing RMB552,000 of insurance premiums to protect the price of about 12,400 mu
of corn in Yongshou County, Xianyang City, Shaanxi Province; and investing RMB100,000 of insurance premiums to
buy apple price index insurance for 150 farmer households in Qin’an County, Tianshui City, Gansu Province,
involving 300 mu of apples.
GFFL
GFHK
In 2019, following GF Securities’ idea of “Five Persistences” in poverty alleviation, GFFL provided an innovative
financial service of “leasing-assets plus financing” for poor areas by giving play to the advantages of industry-based
and market-oriented poverty alleviation in the financial poverty alleviation sector. In 2019, GFFL actively participated
in the Group's public-welfare poverty alleviation projects by investing RMB600,000 in two local vine tea production
enterprises in Laifeng County, Hubei Province. Meanwhile, GFFL has developed strategic cooperative partnership
with domestic agricultural machinery leasing enterprises to explore the realization of the triple security of local
government, equipment dealers, and agricultural machinery equipment, so as to ease the risk from insufficient
repayment ability of farmers in poor areas.
In 2019, GF Securities (Hong Kong) Brokerage Limited organized 50 employees to carry out Party-building poverty
alleviation activities in Tianjinggang Village, Lechang County, Shaoguan City, for which the Company provided
couplet assistance. In order to support the industrial development of Tianjinggang Village, the Company placed
orders to purchase featured agricultural products such as snow-fur chickens on the site, supporting China to win the
battle against poverty with practical action.
GFHK carried out party-building
poverty alleviation activities
GF Fund participated in the activity
of “Guangdong Poverty Alleviation Day”
Effects of targeted poverty alleviation
Indicators
I. Overall conditions
Including: 1. Capital
II. Itemized investment
1. Industry development poverty alleviation
Including:
1.1 Types of industry development poverty alleviation
1.2 Number of industry development poverty
alleviation projects
1.3 Invested amount in industry development
poverty alleviation projects
2. Education poverty alleviation
Including:
2.1 Investment in supporting poor students
2.2 Number of poor students
Unit
Quantity/Work Description
——
RMB ten
thousand
329.2
——
——
——
Unit
RMB ten
thousand
——
Agriculture and forestry
development poverty alleviation
2
300
RMB ten
thousand
29.2
——
40
3. Social poverty alleviation
——
3.1 Contributions to designated poverty alleviation work
RMB ten
thousand
329.2
Note: in 2019, the Company invested a total of RMB3.292 million for well-targeted support for the poor, all of which was used for the targeted
poverty alleviation work under Item 3.1.
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GF Securities 2019 Corporate Social Responsibility Report
66 Page
Carry out the “UN Sustainable Development Goals Model Village” project.
The Company actively participates in the epidemic prevention and control
work in the poverty-alleviation village
In July 2019, the “UN Sustainable Development Goals Model
Village” project was launched in Beijing, which is the first
project fully funded by the private sector launched by the
Food and Agriculture Organization of the United Nations
(FAO) in China. FAO has made strategic cooperation with GF
Securities and CASTEF to select four poor villages each
from Laifeng County of Hubei Province, Longshan County of
Hunan Province, Baisha County of Hainan Province, and
Meigu County of Sichuan Province from 2019 to 2021, and
to provide all-round assistance to these 16 pilot villages
through the model of “Internet plus agriculture and finance”.
In addition, the E-commerce Department of GF Securities,
GFFL and GF Futures are actively involved in the
implementation of the project.
In November 2019, the “UN Sustainable Development Goals
Model Village” project, which was jointly launched by FAO,
GF Securities and CASTEF, carried out the first training
activity for counselors of Farmer Field School in Enshi
Prefecture, Hubei Province with more than 70 counselors of
Farmer Field School and over 400 farmers of the village
were trained in the activity. During the training period, the
Company actively sought for agricultural products with local
characteristics for online sales, and made a plan to set up a
special zone for public welfare points in the APP platforms
such as “Yitaojin”. By taking advantage of the GF Securities
platform with tens of millions of users, the Company also
posted preferential information about local distinctive
agricultural products, in an effort to expand the marketing
channel and increase exposure rate of local produce.
The first training session of the “UN Sustainable Development Goals Model Village”
project of GF Securities was officially launched
Ministry of Agriculture and Rural Affairs, Food and Agriculture Organization of the United
Nations, and the Company jointly launched the “UN Sustainable Development Goals Model
Village” public-welfare project
The Company has participated in the event of Guangdong Poverty
Alleviation Day for ten consecutive years
On June 30, 2019, the 2019 Guangdong Poverty Alleviation Day was held in Guangzhou, bringing together social forces to fight against poverty and boost
rural revitalization. The Company has won the 2018 Guangdong Hongmian Cup for Poverty Alleviation. Over the past ten years, the Company has donated
more than RMB20 million to the Guangdong Poverty Alleviation Day, making important contributions to the poverty alleviation in Guangdong Province.
Moreover, we have successfully helped three impoverished villages to lift themselves out of poverty, with all poor households lifted out of poverty. In the
performance assessment of poverty alleviation and development in Guangdong Province in 2018, the Company was rated as the best grade “Good” in the
comprehensive evaluation. In the display of agricultural products for poverty alleviation at Guangzhou Finance Expo and the Company's headquarters, the
products such as Hainan golden passion fruit, whose cultivation was helped by the Company, received widely praise and warmly welcome.
In accordance with the deployment of the CPC central committee, the state
council and Guangdong Province in the prevention and control of the COVID-
19, the poverty relief office of the Company promptly responded and sent a
team to participate in the epidemic prevention and control in Tianjinggang
Village of Shaoguan City. Facing the shortage of supplies for prevention and
control of the COVID-19, the Company has earnestly implemented its
corporate social responsibility by actively integrating resources and
scientifically deploying epidemic prevention and control supplies and
donated a batch of medical supplies such as masks to the Tianjinggang
Village. Meanwhile, the poverty alleviation team and party members are
diligent and responsible for the overall investigation and implementation of
the epidemic prevention and control.
The Company actively participates in the epidemic prevention
and control work in the poverty-alleviation village
Awards and Recognitions for the Charity Work of the Company in 2019
Awards (Title and Level)
Granted by
2019 Top 50 Cases of Poverty Alleviation by NGOs
(UN Sustainable Development Goals Model Village project)
Guangdong Hongmian Cup for Poverty Alleviation - Gold Cup
Excellent NGO (GF Foundation)
Top 10 NGO Chairman (General Manager Lin Zhihai)
Poverty Alleviation Office of the State Council
Guangdong Poverty Alleviation and
Development Leadership Team
Federation of NGOs of Guangdong Province
Five-Star Charity Company in Guangzhou Charity List
2019 Most Influential Charity Figure in Guangzhou Charity List (General Manager Lin Zhihai)
Civil Affairs Bureau of Guangzhou Municipality;
Guangzhou Charity Association
2019 Annual Public Welfare Innovation Award
2019 Annual Public Welfare Project Award (UN Sustainable Development Goals Model Village project)
2019 Annual Public Welfare Figure Award (Chairman Sun Shuming)
Organizing Committee of the 9th
China Charity Festival 2019
First Place Among 2019 Most Socially Responsible Securities Firms
Shanghai Securities News
2019 ESG “Gold Responsibility Award” for Chinese Enterprises—
Best Securities Firm Award in Socially Responsible Investment
finance.sina.com.cn
China Finance Summit 2019 Gold Syobserve Award— Most Influential Securities Firm Brand
China Finance Summit Winter Forum
Pioneer Figure for Poverty Alleviation (Wang Yuehong)
2019 Best Socially Responsible Enterprises
2019 Annual Best Innovation Award for Poverty Alleviation
2019 Annual Award for Best Social Responsibility Practice
International Finance News
China Investment Network
epaper.xkb.com.cn
southcn.com
2019 China Golden Tripod Awards — Best Social Contribution Award
National Business Daily
Guangdong Hongmian Cup for Poverty Alleviation — Gold Cup
Poverty-alleviation agricultural products displayed at Finance Expo
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GF Securities 2019 Corporate Social Responsibility Report
68 Page
5
Section
Prospects
Reviewing 2019 and Looking into 2020
Summary and Improvement of Fulfilling Social Responsibilities in 2019
Social Responsibility Goals for 2020
69 Page
GF Securities 2019 Corporate Social Responsibility Report
70 Page
Summary and Improvement of Fulfilling Social
Responsibilities in 2019
The Company reviews and summarizes social responsibility every year, identies and nds key areas to be further
improved, adopts improvement measures aimed at it and practiced enterprises’ social responsibilities.
Summary I:
The Company has always adhered to and actively practiced a “Customer-Orientation” service philosophy, committed to provide high-quality
service for customers. Meanwhile, we have realized that, as compared with those leading companies, there is still much potential for
improvement in respect of providing nancial technology innovation service for customers and the Company’s systematic ability.
Improvement
measures and
effects in 2019:
In 2019, the Company adhered to the strategic thinking of enabling business with nancial technology innovation to vigorously promote data
middle-ground and intelligent middle-ground, to improve big data and articial intelligent open ability platform and develop intelligent early-
warning, intelligent recommendation, intelligent outbound and knowledge graph and other technology applications. The Company launched
the industry’s rst dual-mode of mobile phone securities, namely providing “nancial version” and “trading version” at the same time to realize
accurate service of different customer groups; meanwhile, ABS cloud trust system based on block chain technology independently
researched and developed was continuously improved for monitoring operation of basic assets in CMBS special commercial and property
plans, which eliminated dead zones for assets monitoring of managers.
Summary II:
In terms of employee growth and cultivation, the Company always takes the human resources as the core resources of the Company, pays
high attention to talent cultivation and employee growth. Under the increasingly erce competition environment of securities, we nd that
there is still potential for improvement of our salary welfare guarantee system construction.
Improvement
measures and
effects in 2019:
GF Securities adheres to the people-oriented principle, optimizes manpower allocation structure, strengthens talent team construction and
forges GF talent team full of ghting capacity. In 2019, the Company revised management method for management-level employees and
ofcially issued appointment management methods for professional duties and management duties to support the introduction and retention
of key core talents. In terms of update of other internal rules and policies, in accordance with external related laws and regulations and policies,
and combined with the Company’s actual and internal related rules and regulations, policies and specications etc., the Company revised and
issued Methods for Management of GF Securities’ Employee Salary in December 2019, which sets out basic principles for management of the
Company, including performance guidance, cooperation and win-win, external competitiveness, risk matching and multiple incentives,
established effective salary incentive and constraint mechanism, and fully mobilized initiative and creativity of all staff.
Summary III:
In terms of participating in public welfare and implementing targeted poverty alleviation, we have obtained phased achievements. While
continuously improving effect of poverty alleviation, we realized that we can further implement industry advantages we possessed into the
poverty alleviation and simultaneously strengthen the cooperation with external organizations.
Improvement
measures and
effects in 2019:
In 2019, the Company continuously promoted the “UN Sustainable Development Goals Model Village project” which was launched in Beijing,
became the rst project fully funded by the private sector launched by the FAO in China. FAO has made strategic cooperation with GF
Securities and CASTEF to select four poor villages each from Laifeng County of Hubei Province, Longshan County of Hunan Province, Baisha
County of Hainan Province, and Meigu County of Sichuan Province from 2019 to 2021, and to provide all-round assistance to these 16 pilot
villages through the model of “Internet plus agriculture and nance”. In addition, GF Securities and its subsidiaries GFFL and GF Futures are
actively involved in the implementation of the project. The Company would exert professional advantages of nancial poverty alleviation and
promote the effective docking between enterprises and capital markets in poor areas in accordance with differentiated nancial needs in
different industries and enterprises in poor areas. The project was predicted to benet more than a thousand of farmers directly.
Summary IV:
Improvement
measures and
effects in 2019:
Restricted by some management procedures and limited by statistical means, there is still potential for further improvement for extraction,
summary and disclosure of some environmental protection and energy consumption data compared with international advanced peers.
Through survey on stakeholders, the Company can better guide the focus of social responsibilities of companies and enterprises. The
collection, compilation of statistics and disclosure of environmental data was made by the Company in strict accordance with regulatory
requirements. The Company continuously conducted a Group-wide collection and compilation of statistics of company-wide environmental
indicators and engaged independent third-party institutions to provide consultation to us, ensuring that the 2019 CSR Report was prepared
and disclosed in strict compliance with applicable requirements such as the Environmental, Social and Governance (ESG) Reporting Guide of
the Hong Kong Stock Exchange. Subsequently, the Company will enhance the training; extend the frequency and scope of statistics; improve
the veriability of the data; and employ third party to audit the report in due time so as to increase the fairness of the reported data.
Social Responsibility Goals for 2020
Goal 1
To enhance the shouldering of missions, responsibilities and national strategies, strive to be the industry pacesetter and
successfully complete all major historical tasks and realize the dream of nancial sector serving the country.
2020 marks the end of China’s efforts to build a moderately prosperous society and “the 13th Five-Year Plan” comprehensively. Basic trend of seeking progress while maintaining
stability and long-term progress of economy in China does not change. With obvious advantages in system of socialism with Chinese characteristics, accumulated solid material
and technical foundation since reform and opening-up, super-large market advantage and domestic demand potential, huge human capital and human resources, we rmly
believe that under the strong leadership of the Party, we will be able to overcome all kinds of risks and challenges and successfully accomplish all major historical tasks.
Formidable challenges shall be faced and historical opportunities shall not be missed. We should deeply understand General Secretary Xi Jinping's important remarks on the
capital market, carefully implement work arrangement of the Party Central Committee and the State Council on reform and opening-up of capital market, comprehensively grasp
good opportunities of capital market development in new era, be a leader and bellwether. GF Securities will focus on enhancing the capital strength, expanding the business scale
and widening the development path for maintaining a leading position among Chinese domestic securities rms; strengthen the sense of responsibility, serve the national
strategies; protect the legitimate interests of investors; and contribute our own strengths to maintain nancial stability and national nancial security.
Goal 2
To adhere to customer-centric, serve the real economy, resolutely transform, seize the opportunity of deepening reform of the
capital market, and speed up the cultivation of new competitive advantages.
2020 marks “the rst year” of the implementation of the new securities law and the 30th anniversary for the founding of China’s capital market and the new era of capital market
into further reform and opening-up. The Central Economic Working Conference clearly pointed out that “we should quicken nancial system reform, improve basic capital market
system, improve quality of listing companies, improve exit mechanism and steadily promote reform in the GEM and NEEQ”. The ofcial implementation of new Securities Laws
will promote further improvement for basis system construction of capital market and its supporting supervision measures; practice of more opening-up measures will inject new
vigor and create new opportunities for the development of China’s capital market and as well bring new challenges. GF Securities will continue to deeply promote transformation
of investment banks, nance management, trading and organizations, investment management business, establish brands, pursue professional success and create core
competitive advantages in new era.
Goal 3
To insist on prudent operation, strictly keep the lifeline for risk management and the bottom line for compliance, and give back to
the shareholders with good performance
In 2020, GF Securities will continuously intensify the overall risk management, strictly hold the lifeline for risk management and the bottom line for compliance, push forward
steady operation of all businesses. We will further improve compliance risk control system and rm faith in normative development to lay a solid foundation for the Company’s
long-term sustainable, steady and health development. We will promote the transforming and upgrading of business mode relied on the stabilization of conventional business to
maintain the position within the industry and realize a steady growth in performance, and make a contribution in delivering benets to the shareholders. Meanwhile, the Company
will attach greater importance to the communication and interaction with investors and make full use of diversied online and ofine channels to communicate with investors on
the Company’s development and operation in a timely manner.
Goal 4
To ensure comprehensive winning in the ght against poverty alleviation as scheduled by fully leveraging on functions of the
capital market
2020 is the decisive year of ghting against poverty alleviation. GF Securities will continue to exert professional advantages and seize the implementation of various poverty
alleviation projects, always maintain the crucial situation, increase assistance to the remaining poor and continuously consolidate the achievements of development and poverty
alleviation to effectively prevent returning to poverty through capital market serving national poverty alleviation strategy, on the basis of success poverty-alleviation of three
national-level poor counties in Hainan Province and Tianjinggang Village. GF Securities will strengthen the renement, sharing and publicizing of its poverty-alleviation
experience mode, promote the Company’s brand building, establish social image, and contribute to ensure that we can win the all-out war against poverty on schedule and build a
well-off society in an all-round way.
Goal 5
Actively leveraged on the organization function of the labour union to effectively protect the legitimate rights and interests of
employees and promote the mutual development of employees and the Company
In 2020, the Company’s labour union will continue to deeply develop caring and supporting, pay close attention to employees’ ideological trend, understand the working and living
conditions of employees, and help employees solve practical difculties.. It will carry out daily condolences such as birthdays, weddings, births, and hospitalizations, and care for
employees in everywhere. It will carefully develop holiday sympathy, insist in taking the festival activities as the cutting point and elaborately organize and develop holiday
celebration and sympathy activities. It will make efforts to provide good-service to employees, positively respond employees’ demands in health, dining, renting, love and
marriage, cultural recreation and business development etc., organize related activities and practically share employees’ concerns.
Goal 6
To earnestly perform social responsibility, give back to the society, participate in public welfare undertakings and facilitate the
ecological civilization construction
The Company always attaches great importance to the performance of social responsibility as a corporate citizen. It will continue to rely on the platform of GF Foundation, and
uphold the charity spirituality of “Gathering the Love from the Bottom of Heart” to actively perform its responsibility as a social citizen. In view of national policies and current hot
topics, the Company will focus on elds such as assisting students and education, innovation and entrepreneurship, and carry out charity projects such as the “Small-scale Start-
up Support for University Students” and the “UN Sustainable Development Goals Model Village Project”. In face of the sudden outbreak of COVID-19, the Company responded in
the rst time, participating in the epidemic prevention and control in all aspects to provide epidemic prevention materials, scientic research and nancial service etc., and actively
fullling its social responsibility as a corporate citizen.
The Company will actively organize public welfare volunteer activities to meet the needs of employees, customers and the public and allow more kind-hearted people to
participate in the charity undertakings, thereby increasing charity inuence and transmitting positive energy to the society. The Company will strengthen its interaction with the
community and its involvement in social services, with a view to performing its corporate citizen responsibilities in a more comprehensive manner.
The Company will continue to focus on environmental protection and ecological development based on the reality, implement the concept of green operation, promote the
development and innovation of green nancial products, actively support the development of environmental protection industry and green transformation of traditional industries,
vigorously provide integrated nancial services for environmental protection, energy conservation and emission cutting of the state and the enterprises, so as to contribute
positively to the sustainable development of the society.
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Appendix I
Identification Form of the Company Stakeholders Relationship
Stakeholders
Scope
Expectations
Communication and function bodies
Common ways of communication
Responding measures
Major performance
Clients
Retail clients
Institutional clients
Company clients
…
Provide quality financial services
Provide quality financial products
Provide complete, true and accurate product
and service information
Ensure information security
Each business department
and subsidiary
Employees
All employees
Shareholders
A Shareholders and potential investors
H Shareholders and potential investors
Provide employment opportunities
Offer remuneration packages on market
standards
Provide benefits as stipulated by the law
Provide excellent workplace and training
opportunities
Establish a smooth communication mechanism
Provide good development environment
Each business department
and subsidiary
Functional departments including
the labor union, Party-masses work
department, human resource
management department and
training centers
Regulate corporate governance
Provide stable and anticipated return by
way of cash dividends
Improve profitability
Boost corporate value
Maintain sustainable development
Functional departments including
the Office of the Board of Directors
The Company
GFHK
Securities brokerage branches
Marketing activities
Salons lectures
Market researches
Performance evaluation
Annual performance appraisal
communications and feedback
Congress of workers and staff
Labour union organizations
Internal mailbox and forum
Internal meetings
Provide convenient and fast financial services
Provide diversified products
Publish products and marketing
announcements timely
Understand clients opinions and suggestions
Strengthen security in sales outlets
Survey on satisfaction and needs
of the clients
Improved service quality
Improved customer experience
Safeguarded clients’ interests
Return on client’s investment
Unite recruitment
Adhere to the principle of equal pay
for equal work
Ensure the health and safety of employees
Hold cultural and sports events
Safeguard the basic rights of employees
Provide on-site practical training
Listen to opinions from the employees
Gave full play to the role of the labour union
Conducted promotion appraisal for
employees
Organized health check and psychological
consultation for employees
Held various kinds of vocational training
Arranged for employee vacations
Held employee opinion-listening meetings
General meetings
Announcements
Calls, e-mails, website and media
Roadshows
Formulate and implement development
strategies
Improve corporate governance
Strengthen risk prevention
Improve the transparency of information
disclosure
Advanced social responsibility
management
Improved social contribution per share
Maintained the brand value and honors
Good operating performance
Society
The Public
The Company and its branches
and subsidiaries
The target for poverty allevation
in the community …
Care about the disadvantaged
Communicate with the government in
poverty support
Organize charity events
Extend the financial knowledge to the public
GF Foundation
Party-masses work department
Various branches and subsidiaries
Offices
On-site investigation and interviews
Visit poverty support institutions
Visit charity organizations
Provide outbound donations
Implement poverty support projects
Support the disadvantaged
Start financial education
Hold charity events
Increased outbound donations
Conducted well-targeted poverty
support and charity events
Conducted volunteering services etc.
Government
and regulatory
authorities
CSRC
SZSE
SSE
Hong Kong Securities and Futures
Commission
Hong Kong Stock Exchange
Hong Kong Inland Revenue Department
…
Abide by national laws and regulations,
and industry standards and norms
Participate in fair competition according to
the law and protect the fair competition
environment
Adhere to sustainable development
Settle taxes according to the law
Support the implementation of national strategies
Various related departments
in the Company
Suppliers
Intermediaries such as accountants
lawyers, credit rating houses and
securities firms
Lessor of operating premises
IT suppliers
Stationary suppliers
Project and building material suppliers
…
Follow business ethics
Market-driven pricing
Comply with laws and regulations
Mutual benefits and development
Various business departments
and subsidiaries
Functional departments and offices
Laws and regulations, policies and
guides and regulatory papers
Industry conferences, special reports,
regulatory notification, rating, and
information sharing meetings
On-site inspection and non-onsite supervision
Symposiums, seminars and forums
Respond to calls of the State
Implement supervisory policies
Participate in the formulation of industry
standards and norms
Improve operation and management
performance
Undergo supervision appraisal
Settled taxes according to the law
Supported the substantial economy
Promoted anti-corruption
Protected orders in the financial industry
Provide procurement information
for the public
Negotiations and communications
Cooperation agreements and contracts
Establish a healthy and complete
supplier management mechanism
Establish and maintain a data library
of suppliers
Strengthen communications and
connections with suppliers
Formulated relevant system to
centralize procurement management
Established business partnership with
suppliers
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Appendix II
Content Index to the “Environmental, Social and Governance Reporting Guide”
Content
A. Environmental
A1 Emissions
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to air and
greenhouse gas emissions, discharges into water and land, and generation of hazardous and non-hazardous waste
A1.1 The types of emissions and respective emissions data.
A1.2 Greenhouse gas emissions in total (in tonnes) and, where appropriate, intensity (e.g. per unit of production
volume, per facility).
A1.3 Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production
volume, per facility).
A1.4 Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production
volume, per facility).
A1.5 Description of measures to mitigate emissions and results achieved.
A1.6 Description of how hazardous and non-hazardous wastes are handled, reduction initiatives and results
achieved.
A2 Use of Resources
General Disclosure: Policies on the efficient use of resources, including energy, water and other raw materials.
Note: Resources may be used for production, storage, transportation, buildings, electronic appliances, etc.
A2.1 Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in ’000s) and intensity
(e.g. per unit of production volume, per facility).
A2.2 Water consumption in total and intensity (e.g. per unit of production volume, per facility).
A2.3 Description of energy use efficiency initiatives and results achieved.
A2.4 Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency initiatives and
results achieved.
A2.5 Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit
produced.
A3 Environment and Natural Resources
General Disclosure: Policies on minimizing the issuer’s significant impact on the environment and natural resources.
A3.1 Description of the significant impacts of activities on the environment and natural resources and the actions
taken to manage them.
Relevant Section/Paragraph
Green Operation and
Environmental Protection -
Green Office, Energy
Conservation and Emissions
Cutting Efficiency
P56 / P57 / P58
Key performance indicators on
environment of the Group in
2019；
Green Operation and
Environmental Protection -
Green Office, Energy
Conservation and Emissions
Cutting Efficiency
P56 / P57 / P58
Green Operation and
Environmental Protection -
Energy Conservation and
Emissions Cutting Efficiency
P56 / P57 / P58
Key performance indicators on
environment of the Group in 2019
Green Operation and
Environmental Protection - Green
Office, Energy Conservation and
Emissions Cutting Efficiency
P56 / P57 / P58
Due to the business nature of the
Company, the main products refer to
commercial services. Accordingly, it
did not involve the production of
physical finished products and the
use of packaging materials, thus this
provision is not applicable.
Due to the business nature of the
Company, its main operations refer
to office-related activities.
Accordingly, the impact onto
environment and natural resources
mainly relates to the emissions
produced during the operation and
the usage of resources. There was
no significant impact onto the
environment and the natural
resources. Environmental protection
measures adopted by the Company
in its business operation refer to:
Green Operation and Environmental
Protection;
P56 / P57 / P58
Giving Back to the Community -
Actively Rewarding the Community
and Fulfilling its Duty as a Corporate
Citizen：Significant Social and
Economic Contributions.
P49 / P50 / P51 / P52 / P53 / P54 /
P55
Content
B. Social
B1 Employment
Relevant Section/Paragraph
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity,
diversity, anti-discrimination, and other benefits and welfare.
Harmonious and Good Labor
Relationship, High-quality Team of
Professionals, Sound Assurance of
Employees’ Rights and Interests.
P29 / P30
B1.1 Total workforce by gender, employment type, age group and geographical region.
B1.2 Employee turnover rate by gender, age group and geographical region.
B2 Health and Safety
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
providing a safe working environment and protecting employees from occupational hazards.
B2.1 Number and rate of work-related fatalities.
B2.2 Lost days due to work injury.
B2.3 Description of occupational health and safety measures adopted, how they are implemented and monitored.
B3 Development and Training
High-quality Team of Professionals -
Number of employees, professional
composition and education level.
P31 / P32
Sound Assurance of Employees’
Rights and Interests - Turnover of
Employees.
P30
Safe Working Environment and Staff
Protection.
There was no occurrence of such kind
of incidents, thus this provision is not
applicable.
P35
There was no occurrence of such kind
of incidents, thus this provision is not
applicable.
Not disclosed
Safe Working Environment and Staff
Protection.
P35
General Disclosure: Policies of knowledge and skills about enhancement on employees’ fulfillment of job
responsibility. Description on trainings.
Note: Training refers to occupation training, including internal and external courses paid by employers.
B3.1 The percentage of employees trained by gender and employee category (e.g. senior management,
middle management).
Multi-level Training System.
P33 / P34
B3.2 The average training hours completed per employee by gender and employee category.
B4 Labour Standards
General Disclosure: Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
preventing child and forced labor.
Harmonious and Good Employment
Relationship, Sound Assurance of
Employees’ Rights and Interests.
P29 / P30
B4.1 Description of measures to review employment practices to avoid child and forced labour.
B4.2 Description of steps taken to eliminate such practices when discovered.
Harmonious and Good Employment
Relationship.
P29 / P30
There was no such situation, thus this
provision is not applicable.
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Content
B5 Supply Chain Management
General Disclosure: Policies on managing environmental and social risks of the supply chain.
B5.1 Number of suppliers by geographical region.
B5.2 Description of practices relating to engaging suppliers, number of suppliers where the practices are
being implemented, how they are implemented and monitored.
B6 Product Responsibility
General Disclosure:
Information on:
(1) the policies; and
(2) compliance with relevant laws and regulations that have a significant impact on the issuer relating to
health and safety, advertising, labeling and privacy matters relating to products and services provided and
methods of redress.
B6.1 Percentage of total products sold or shipped subject to recalls for safety and health reasons.
B6.2 Number of products and service related complaints received and how they are dealt with.
B6.3 Description of practices relating to observing and protecting intellectual property rights.
B6.4 Description of quality assurance process and recall procedures
B6.5 Description of consumer data protection and privacy policies, how they are implemented and monitored.
Relevant Section/Paragraph
Improve the Company’s Procurement
Management to Enhance the Suppliers’
Performance on Environment and Social
Responsibility.
P59
Not disclosed
Improve the Company’s Procurement
Management to Enhance the Suppliers’
Performance on Environment and Social
Responsibility.
P59
Customer Services - Earnestly Serve Every
Customer and Shoulder Responsibility
towards Investors, Compliance Operation
and Integrity Management.
P15 / P16 / P17 / P47 / P48
Due to the business nature of the Company,
its products mainly refer to the commercial
services. Accordingly, no products are
returned due to the cause of safety and
health.
Professional Solutions to Customer Needs
P17 / P18
Compliance operation and Integrity
Management - Company Trademark and
Intellectual Property Protection.
P22 / P47 / P48
Your Attentive, Professional and Dedicated
Business Partner；Compliance Operation
and Integrity Management.
P19 / P20 / P21 / P22 / P47 / P48
Your Attentive, Professional and Dedicated
Business Partner - Protection of Customer
Information
P21
B7 Anti-corruption
General Disclosure:
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to bribery,
extortion, fraud and money laundering.
Compliance Operation and Integrity
Management.
P47 / P48
B7.1 Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees
during the Reporting Period and the outcomes of the cases.
B7.2 Description of preventive measures and whistle-blowing procedures, how they are implemented and
monitored.
B8 Community Investment
General Disclosure: Policies on community engagement to understand the needs of the communities where
the issuer operates and to ensure its activities take into consideration the communities’ interests.
B8.1 Concentration on contribution scope, such as education, environmental issues, labor demands, health,
culture and sports.
B8.2 Resources used within the scope of focus (e.g. money, time, etc.)
There was no concluded legal cases
regarding corrupt practices brought against
the Company or any of its employees during
the Reporting Period.
Compliance Operation and Integrity
Management.
P47 / P48
Devoted to Charity Work and Giving Back to
the Society, Well-Targeted Poverty Alleviation
and Coupling Support and Help.
P60 / P61 / P62 / P63 / P64 / P65 / P66 / P67
/ P68
Devoted to Charity Work and Giving Back to
the Society, Well-Targeted Poverty Alleviation
and Coupling Support and Help.
P60 / P61 / P62 / P63 / P64 / P65 / P66 / P67
/ P68
Devoted to Charity Work and Giving Back to
the Society, Well-Targeted Poverty Alleviation
and Coupling Support and Help.
P60 / P61 / P62 / P63 / P64 / P65 / P66 / P67
/ P68
Appendix III
Content Index to “Memorandum of Information Disclosure for the Main Board of Shenzhen Stock Exchange No. 1 -Matters
relating to the Disclosure of Regular Reports”
Content
1．GENERAL
A brief description of the tenet and philosophy of the company in fulfilling social responsibilities; a
description of the system building and organizational arrangement to ensure the fulfillment of its
social responsibilities as well as the thoughts and plan of the company in fulfilling social
responsibilities, etc.; a description of main activities, work and results achieved in fulfilling social
responsibilities, the awards and recognitions from relevant institutions or authorities won by the
Company in respect of fulfilling social responsibilities, etc.
Relevant Section/Paragraph
Corporate Social Responsibility Culture: Corporate
Culture Outline of GF Securities, Our Distinctive
Cultural Construction;
Corporate Social Responsibility Mechanism;
Corporate Social Responsibility Management
System, Stakeholder Communication and
Participation, and Assessment of Significant Topics;
GF Foundation;
Giving Back to the Community - Actively Rewarding
the Community and Fulfilling its Duty as a Corporate
Citizen
P11 / P12 / P13 / P14 / P49 / P50
2．Fulfillment of social responsibilities
According to the specific provisions on social responsibility of the Guidelines on Standardized Operation of Listed Companies on the Main Board of SZSE,
to provide detailed Information on protection of interests of shareholders and creditors, protection of interests of employees, protection of interests of
suppliers, customers and consumers, environmental protection and sustainable development, public relation, social charity work and targeted poverty
alleviation, etc., which shall include to the least extent the following:
（1）
Protection of interests of shareholders and creditors.
（2）
Protection of interests of employees.
（3）
Protection of interests of suppliers, clients and consumers.
（4）
Environmental protection and sustainable development.
（5）
Public relation and social charity work.
（6）
Targeted poverty alleviation. The disclosure shall include but not limited to the following:
Targeted poverty alleviation plan, including the basic policy and strategy, overall goals, major tasks and
ensuring measures of the listed company in respect of targeted poverty alleviation, etc.
Summary of the targeted poverty alleviation work for the year. The overall implementation of its poverty
alleviation plan and the results achieved during the Reporting Period, etc. In case that the poverty
alleviation plan is not completed as scheduled, the reason and subsequent improvement measures
shall be given.
Results of targeted poverty alleviation. Working results made by the Company in the following aspects
during the Reporting Period shall be disclosed respectively: poverty alleviation through industry
development, poverty alleviation through employment assistance, poverty alleviation through relocation,
poverty alleviation through education, ecological protection poverty alleviation, basic income guarantee
and social poverty alleviation, etc.
Future plan on targeted poverty alleviation. According to the long-term operation strategy and poverty
alleviation plan of the Company, to disclose the work plan for the next year on targeted poverty
alleviation plan as well as the major measures to ensure the fulfillment of the plan, etc.
Value to Shareholders - Prioritizing Value Growth and
Protecting Shareholders’ Interests.
P41 / P42
Staff Development - Staff-oriented Initiatives for the
Dream of Serving the Country.
P27 / P28
Your Attentive, Professional and Dedicated Business
Partner;
Protect the Capital Market to Shoulder Responsibility
towards Investors.
P19 / P20 / P23 / P24 / P25 / P26
Green Operation and Environmental Protection
P52 / P53 / P54 / P55 / P56 / P57 / P58
Devoted to Charity Work and Giving Back to the
Society
P60 / P61 / P62
Well-targeted Poverty Alleviation and Coupling
Support and Help.
P63 / P64 / P65 / P66 / P67 / P68
3．Problems of the Company in fulfilling social responsibilities and the rectification plan
（1）
To disclose the developments of addressing the problems with reference to the
abovementioned problems such as failure to meet the requirements and standards stipulated
by national laws and regulations, occurrence of material environmental and safety accidents,
being included in the list of seriously polluting enterprises by environmental protection
authorities and the punishment made by environmental protection or labor authorities, etc.
N/A
（2）
Other major problems in fulfilling social responsibilities and their impact on the operation and
sustainable development of the Company, and detailed improvement plan and measures.
Prospects -Reviewing 2019 and
Looking into 2020;
Summary and Improvement of Fulfilling Social
Responsibilities in 2019;
Social Responsibility Goals for 2020
P71 / P72
4. Relevant requirements on medical and biological industry, food industry, pollution-intensive industry, companies involved in
major safety accidents and public media companies
N/A
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